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You've Got Maids

House Cleaning, Floor Cleaning and Waxing, Glass and Mirrors,

About us

With the help of our maids, our customers are some of the happiest people in Texas. House cleaning is no longer on their to-do list and they're ecstatic about it! Take time to hire professional maids and be treated like you deserve. Our services include, but are not limited to : *52-Point Spring Cleaning- Also know as our Deep Clean. Our Maids ensure every surface in every room of your home is clean. Unlike the a General Clean, this includes hand washing all of the windows, baseboards, doors, door frames, door jambs, and the kitchen cabinets. It also includes getting into and behind the appliances such as the refrigerator and stove. *General Clean - A General Clean is the 52-Point Spring Clean™ minus the details. This is a money-saving option for customers who want to complete the details themselves. From the ceiling fan to the floor, our Maids dust, sanitize and wipe down every surface. * A La Carte Hourly Special - With this service, you pick and choose exactly what areas of your home you want cleaned and exactly how you want them cleaned. We also offer recurring services, such as weekly, biweekly, or monthly. This option reserves your slot on the calendar. Please give us a call! Remember, it's a great day when You've Got Maids!

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning Services 52-Point Spring Clean™ First Time General Clean Move Out Clean Move In Clean Hourly ~ À la carte Regular Maintenance

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
18%
3
9%
2
18%
1
0%


Rating CategoryRating out of 5
quality
3.9
value
3.6
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 1-11 of 11 reviews

Mary S.
03/2020
4.0
house cleaning, floor cleaning
  + 0 more
Great job!
Description of Work: Basic cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$184

John F.
09/2017
4.0
blind cleaning, glass repair, house cleaning, floor cleaning
  + 2 more
The work was done in a timely fashion and was mostly OK altough we did to some additional cleaning that we had hoped we would not have to do.
Description of Work: We hired You've Got Maids to clean the house we sold after the movers emptied it. We wanted to leave it clean for the new buyer. We contracted with You've Got Maids for three hours of cleaning for $189 plus tax -- a total of like $275 with some extra time added on.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$275

Caroline B.
08/2017
5.0
house cleaning
  + -1 more
The service was great! I purchased a Move In Clean and they provided me with a checklist and guaranteed everything on it. We did a walk around to make sure everything was done before they left and everything was done. :)
Description of Work: Move In Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from You've Got Maids
Thank you for giving You've Got Maids the opportunity to help with you!

Diane M.
01/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: I might be off on the date by a bit but it was in August and again in September

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from You've Got Maids
The original service was performed in August and the customer asked us to go back and touch up on some things that were not completed. We do guarantee our work 100% and did go back and complete the job in September, as requested by the customer. We take great pride in the services we provide for our customers and have a 100% satisfaction guaranteed policy. Our company is LICENSED, BONDED AND INSURED. All of our employees have been fully trained after passing a background check. You can always count on us to offer the best quality of work and service for all of our customers.

Micky P.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: team of two - do as you ask but you have to follow the company guidelines

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from You've Got Maids
Thank you for giving You've Got Maids the opportunity to help with you!

Ramiro R.
05/2015
5.0
house cleaning, window cleaning
  + 0 more
Great!!!!
Description of Work: clean house and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$15

Response from You've Got Maids
Thank you for giving You've Got Maids the opportunity to help with you!

Alvie H.
10/2014
5.0
house cleaning
  + -1 more
It went splendidly. I was very happy with the results. They did a wonderful job and I would hire them again.
Description of Work: Thorough cleaning of small house about 4 1/2 hours to get ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from You've Got Maids
Thank you for giving You've Got Maids the opportunity to help with you!

Caroline B.
09/2013
5.0
house cleaning
  + -1 more
They did a great job!
Description of Work: Clean and shampoo carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.17

Response from You've Got Maids
Thank you for giving You've Got Maids the opportunity to help with you!

gloria R.
09/2013
2.0
house cleaning
  + -1 more
Overall basic job was done. One person, possibly the lead person on the shift, was mostly standing around every time I walked into the room. The other lady worked very hard and diligently. The lead also did tasks that I did not ask for and time ran out for tasks I did request. No follow up phone call was made by owner to ensure service was satisfactory .
Description of Work: I asked for the bathrooms and floors to be done.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

Response from You've Got Maids
We do guarantee our work 100% and did go back and complete the job in September, as requested by the customer. We take great pride in the services we provide for our customers and have a 100% satisfaction guaranteed policy. Our company is LICENSED, BONDED AND INSURED. All of our employees have been fully trained after passing a background check. You can always count on us to offer the best quality of work and service for all of our customers.

Clayton W.
08/2013
3.0
house cleaning
  + -1 more
They did a terrible job the first time. I had to call You've Got Maids to come back. They left a lot of areas unclean, a lot of cobwebs in corners and along the ceiling, they didn't clean the vents, and they didn't clean the light fixtures. They said it was no problem and came back the next day but they still did a terrible job again. They were 30 minutes late and everything I asked them to fix they only fixed certain parts of it. It's not like they didn't clean or didn't do their job but they didn't do a $300 job. I wasn't going to ask them to come back our again if they couldn't get it right the first two times. I'll never use You've Got Maids again. I just paid them to get them out and got somebody else.
Description of Work: You've Got Maids cleaned a completely empty home.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$300

Response from You've Got Maids
We do guarantee our work 100% and did go back and complete the job in September, as requested by the customer. We take great pride in the services we provide for our customers and have a 100% satisfaction guaranteed policy. Our company is LICENSED, BONDED AND INSURED. All of our employees have been fully trained after passing a background check. You can always count on us to offer the best quality of work and service for all of our customers.

Jean P.
04/2013
5.0
blind cleaning, glass repair, house cleaning, floor cleaning
  + 2 more
2 female employees called to confirm arrival time. The ladies got to work as soon as they arrived and finished 8 hours later. The employees cleaned everything satisfactorily.
Description of Work: Total home cleaning - 52 point cleaning package. All rooms were cleaned top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    3000 N McColl Rd Suite #21, Mcallen, TX 78501

    https://www.youvegotmaids.com/

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Glass and Mirrors,
    Blind Cleaning,
    Window Cleaning,
    Apartments,
    Property Management,
    Home Staging,
    Real Estate Appraisals,
    Bridal Shops,
    Home and Garage Organization,
    Holiday Decorating

    FAQ

    You've Got Maids is currently rated 4.1 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 12:00 PM

    You've Got Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, You've Got Maids offers free project estimates.
    Yes, You've Got Maids offers eco-friendly accreditations.
    No, You've Got Maids does not offer a senior discount.
    Yes, You've Got Maids offers emergency services.
    No, You've Got Maids does not offer warranties.
    You've Got Maids offers the following services: Cleaning Services 52-Point Spring Clean™ First Time General Clean Move Out Clean Move In Clean Hourly ~ À la carte Regular Maintenance

    Contact information

    3000 N McColl Rd Suite #21, Mcallen, TX 78501

    https://www.youvegotmaids.com/

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:00 PM