Toby's Plumbing Inc

unknown

unknown

I called them about a clogged kitchen sink Friday afternoon. Said they would be right over to fix the problem. Didn't show up. I called them hour and half later to ask what happened. They said now no one is available till Monday.

unknown

A leak in the water pipe line from the attic to the bathroom sink, At first they thought that I would need to call the glass company to remove the mirror so they could get to the leak. Using some creativity...they managed to repair the leak entering above the mirror and under the sink .I haven't gotten the bill, but in the past their fees have been fair.

We have been using him for over 30 years. I like him. He is good. He does what he says that he is going to do. He is punctual and does good work. I have no reason to look for a different plumber.

We have used them from time to time. I would rate them highly. I would use them again in the future.

ac

It could have cost much more, but the guys were very knowledgable and knew how to do it most efficiently. Toby is a very nice, friendly guy. He comes anytime you call.

We were billed around $290 only to discover the day we received the bill that the plumbers sent by the company did not replace and re-route the pipe as asked, but they bent it, which caused it to crack and leak onto our breaker box. Upon that discovery, we also discovered that the workers cut open our main duct to keep cool and threw a rag on it to cover the duct. This caused us to have a $700+ electric bill. The owner still expected us to pay and told us that he would take it out of the worker's pay. I made the offer that if we were no billed, I would not file criminal mischief charges against the company, to which he accepted. I then received a delinquent notice 4 months after this agreement. I had to call again and remind them of the agreement.

No show - No call! Made an appointment 2 days in advance for replacement of hot water heater and toilet. 30 minutes after the appointment time, called the office to find out when they were coming. I was told they would call right back that they didn't know why they weren't there. 30 minutes later I called back to find out why they hadn't called back and when the plumbers were coming. This time I was told there were no plumbers available and asked who had told me they took appointments? Suffice to say they won't be getting my business.

They respond quickly. They are clean. Do their job and they are out. Very good service.