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San Juan Plumbing Co

Plumbing, Drain Cleaning, Natural Gas Lines,

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

complete plumbing service-commercial & recidential-water heaters-sewer service-mobile home hook ups-gas & water lines-certified backflow tester & repair--installation of water heaters,dishwashers,disposals,water softerners,reverse osmosis,kitchen & bathroom sinks & faucets-sewer & drain cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Showing 1-25 of 29 reviews

Marce A.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Called in the morning and they came early afternoon. They had some problem with their equipment but improvised and got the job done. I will use them again if I some plumbing problems.
Description of Work: Water backed up into the tubs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad G.
05/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: I called for a quote and they told me that they would fix the problem for $90. I approved, and they said they would be there in 45 minutes, which would be 10:30am. I called work and told them i would be in after lunch. They did not show up until 1pm, and didn't have any of the tools needed. they returned at 1:45, fixed the problem in 15 minutes and told me it was going to be $250. I told them about the quote and they said that they purchased and put a new hose nozzle on for me (unapproved). We settled on $150 and i sent them on their way. Horrible punctuality combined with bait and switch tactics. They did fix what was broken, however.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$250

Jesse V.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Great customer service, little pricey but you get what you paid for....excellent service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherrie M.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak under the sink. It was a simple job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rollin H.
02/2016
5.0
plumbing
  + -1 more
Electric water heater seemed not heat properly and the next heat more than needed. I called San Juan Plumbing about 9 AM and the plumber arrived within 3 hours. Plumber checked both coils and the thermostat. He determined that the coils and thermostat were operating correctly and that know repair was needed. Total charge was $75.00. I'm very happy with the responsiveness, work, and cost.
Description of Work: Check water heater to insure it was not defective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gerald C.
11/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Marce A.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
The lady that answered the phone took my name and number and told me that she would call me back. She called and told me that her crew was ready to come by the house. They arrived shortly after, unclogged the line, did a final check inside and left. Job done!
Description of Work: Unclogged the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sara M.
07/2015
5.0
plumbing
  + -1 more
They were very punctual and professional. Had 5 odd jobs and they were done within an hour.Job sites were left very clean. I would definitely use them again and recommend them to others.
Description of Work: Had several odd plumbing jobs to be done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rollin H.
03/2014
5.0
plumbing
  + -1 more
Called March 6, 2014. Hourly rate was given and an appointment was made. Arrive afternoon of March 7, 2014 as scheduled.Worker, Luis, was courteous and went right to work. Job was done quickly and area was cleaned.
Description of Work: Installed kitchen sink..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bruce L.
12/2013
5.0
drain cleaning
  + -1 more
We woke up to clogged toilets and water backing up into the shower. Called one plumber and got a recorded message saying they would try to get back within a couple hours and then called San Juan Plumbing. They were actually here within 15 minutes, found the problem and fixed it within another 20 min. Prompt, professional, courteous and efficient. We will definitely call them again if we ever need a plumber and would recommend them without hesitation.
Description of Work: Cleaned out main water trap/sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Noel V.
08/2013
5.0
plumbing
  + -1 more
They were on time, courteous, and very helpful. They were very fast and efficient.
Description of Work: Change the faucets outside the home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe G.
08/2013
5.0
plumbing, water softeners, drain cleaning
  + 1 more
The company sent out two plumbers and it took about a day and a half to get everything working again. They were both very professional and courteous. They kept us informed every step of the way and constantly provided us with options on how they could solve each problem and the associated cost. It was at times a very messy process (due to the nature of our problem) but they always cleaned up after themselves. They didn't bill us until a couple of days after the work was done to make sure everything was working properly and to our liking. A tad bit expensive, but I would highly recommend this company. We had a great experience.
Description of Work: I had my water softener break and it released a bunch of small plastic resin beads into my plumbing. All my showers, toilets, and a couple of sinks were completely clogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Manuel D.
06/2013
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
.The man was amazing! I briefly explained the problems he went straight to work on them and was done in a matter of 20 minutes at the most. I was extremely surprised at the rapidness and professionalism of his work. He definitely new his business. I will definitely use him again.
Description of Work: Fixed tankless water heater. unplugged sink , placed flapper on toilet, turned on gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lonnie A.
05/2013
5.0
plumbing
  + -1 more
Plumber came out at the right time, looked at the problem and fixed the faucet in short order.
Description of Work: Faucet at kitchen sink was dripping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Randy P.
11/2012
4.0
plumbing
  + -1 more
I needed to replace a hot water heater and a kitchen faucet. The work was done in a timely fashion. In my humble opinion $220 to replace a hot water heater is outrageous. I had already purchased the hot water heater! The connection at the wall was too tall and rather than cut off the copper fitting and replace it with a copper fitting I got a jury rigged blend of pvc and copper. The flexible copper water lines were replaced with some other type of materials of lesser quality. Kitchen Faucet replacement went well.. Overall they work is satisfactory just not the level of quality I would expect for the money spent.
Description of Work: Replaced hot water heater and kitchen faucet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

RicHARD O.
11/2012
4.0
drain cleaning
  + -1 more
He seemed to do the best he could
Description of Work: cleaned out 1 1/2 inch drain. Drain still does not work well but I think he did allhe could but I might try someone else

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Emory T.
11/2012
5.0
plumbing
  + -1 more
Beginning to end it was very professional and reasonable.
Description of Work: Sink was draining slow. Got in touch with San Juan plumbing and that same day the problem was gone. Two very friendly men showed up and took care of the problem. I highly reccommend this company. If I did not, I would not take the time to write this review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mary E.
03/2012
5.0
drain cleaning
  + -1 more
We used them several times actually. They unclogged the drain. They were very thorough and very quick. They were dependable and very knowledgeable. I would rate them highly. I would use them again in the future.
Description of Work: I used San Juan Plumbing Co for drain cleaning and the last time they came out was in January.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John O.
03/2012
5.0
drain cleaning
  + -1 more
I like that they came when I called them and did a good job. I will use them again in the future.
Description of Work: I used the services of San Juan Plumbing Co to work on the faucets and drain 6 months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth F.
01/2012
5.0
drain cleaning
  + -1 more
They were really prompt, polite, worked quickly, and reasonably priced. They were knowledgeable and I would highly recommend them.
Description of Work: Drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John O.
01/2011
5.0
plumbing
  + -1 more
San Juan is really good. They do a good job and are there when I call them. They come when I call them and they do what I ask them.
Description of Work: San Juan came out for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dennis M.
10/2010
5.0
plumbing
  + -1 more
The company is very professional, courteous, and punctual. They did a great job, cleaned up the area and hauled away the old water heater. They were in and out in about an hour. I just didn't think the $180 labor charge (for two men) was appropriate.
Description of Work: Replace water heater and repair toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Guy H.
06/2010
3.0
plumbing
  + -1 more
I get about one pin-hole leak per year in the cold-water copper pipes in my house. After the last one in the garage ceiling caused some damage to the ceiling I decided to replace the whole cold water pipes in the attic and a few of the walls. The hot water pipes have never leaked; until the day the plumbers came! I got them off Angie's List, but they do not deserve the A rating 2 reviews in the list give them. They are a solid C. At one point removing the copper pipe they left a new tan water stain in the garage ceiling. They could be a bit more careful when removing pipe not to dump any water in the pipes in the ceiling. They ran the new pipe over everything else in the attic; it is quite a jumble up there. It could have been better organized. They accidentally disconnected a TV cable but I found it and reconnected it myself. But the worst was they had stepped on a hot water pipe at the joint separating it but did not notice until they turned the water on. It flooded my kitchen; exactly what I hoped to prevent by replacing the copper pipes! Luckily I was there to get multiple buckets and trash cans to contain streams of water coming from the ceiling and clean up the mess after-wards. It took them maybe 20 minutes to control it; too long I thought. If I had not been there the damage would have been much worse. It was a lot of work on my part containing the damage. It leaked all over and inside a China cabinet. They said they would pay for it but I had to argue with them to get $250 out of them. The final price paid reflects that discount. Some ceiling sheet-rock had to be replaced and the whole ceiling re-surfaced and painted. They put in some new lines to sinks but did not secure the valves coming out of the walls. I have yet to deal with that. Next, the RO system. The line to the refrigerator leaked; they fixed it later. Although the ice maker works, the water dispenser on the fridge does not. I don't know who to blame for that. The dishwasher installation went okay, cost $65 but they said they had to replace the garbage disposal; fine with me. One of the 2 garden faucets they installed outside leaked; they fixed it later. For the PEXa pipe job plus 2 faucets they quoted $1200 and used over 300 ft of pipe. They ended up charging me $1400 for a few extras; fine with me. In short, they had 3 leaks, one major, in these jobs. That is too much for professionals. I may use them again because I have yet to find a truly A-rated plumber here.
Description of Work: Replace copper cold water pipes in attic with PEXa pipe. Replace dishwasher that I bought. Install RO water system that I bought. Replace garbage disposal that they provided. Replace 2 garden faucets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,317.34

Bette L.
02/2010
5.0
plumbing
  + -1 more
San Juan Plumbing has been to my house 3 times in the past six months. The repairs were professionally finished. Since they charge by the hour, the plumber wasted no time getting to work, didn't stand around talking, or suggesting expensive repairs, etc. I was very pleased each time I had them to my house. I have a bigger plumbing job that needs to be repaired, and I will not hestitate to call them.
Description of Work: Faucet, water pipes, other repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Michael N.
06/2009
5.0
plumbing
  + -1 more
Great. Very professional, fast service and they made sure that every thing was fixed and working.
Description of Work: Master Bathroom's toilet backing in to the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65
    • 1(current)
    • 2

Contact information

601 S Bentsen Rd, Mcallen, TX 78501


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Water Heaters

FAQ

San Juan Plumbing Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

No, San Juan Plumbing Co does not offer free project estimates.
No, San Juan Plumbing Co does not offer eco-friendly accreditations.
No, San Juan Plumbing Co does not offer a senior discount.
Yes, San Juan Plumbing Co offers emergency services.
Yes, San Juan Plumbing Co offers warranties.
San Juan Plumbing Co offers the following services: complete plumbing service-commercial & recidential-water heaters-sewer service-mobile home hook ups-gas & water lines-certified backflow tester & repair--installation of water heaters,dishwashers,disposals,water softerners,reverse osmosis,kitchen & bathroom sinks & faucets-sewer & drain cleaning.

Contact information

601 S Bentsen Rd, Mcallen, TX 78501


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM