Service rep was responsive and thorough in he service and repair delivery.
Description of Work: Pool repair
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
John R.
07/2017
5.0
swimming pools
 + -1 more
They are excellent and we still use them. I would have to say I would rate them 4-5 stars, 5 stars, he was on time. He worked with you. He left samples, came back, was on time when he said he would be here. He didn't hassle us, always came back when requested, just really really good. This was a reasonable price, it wasn't a discounted price. It wasn't an elevated price, it was just a reasonable price.
Description of Work: My husband had them come out last summer but we had our entire pool redone, resurfaced, then remodeled, and the sidewalk, the concrete sidewalk put around. I think last year or this last fall we had him come out and he'll come out if I need him, like if I any problems with the pool; he'll come out and service or whatever. They're not a servicing company, we do that ourselves, but he's always available to us and makes himself available - that's why I say he's really good. I think he did cleaning of the filters and checked out the pool for my husband, I think my husband had some questions for him - I don't remember what is was - but it wasn't in regards to the major remodeling job. That was done 2 years ago, that was 2014/2015 and like I said 5-star, definitely would rate them that. 22 to 23,000, that was the resurfacing of the pool. The rebuilding of the pool, putting all new different kind of texture in the bottom, all along the entire sides, the whirlpool, then you had the whole walkway that went all the way around the pool and the concrete top - which was not easy to do because we had a particular problem with the thin flag stone that they put on there. So then of course, put a different outside exterior, internally the tile they put in the pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Martha T.
11/2015
5.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia A.
07/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: The pool service was supposed to be monthly and it is NOT monthly invoiced but invoiced EVERY 4 WEEKS at $110.00 plus supplies (price is good). Overall excellent service but I agreed to monthly service and found out the billing is EVERY 4 WEEKS not the monthly. In long months I would get two invoices. OK, overall M&L is good, price for service is good, quality of service is good, responsiveness, punctuality, and professionalism all good, just the billing cycle agreed upon was a monthly service nOT every 4 WEEKS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SALLY C.
02/2014
2.0
pool cleaners
 + -1 more
I like the owner Mark. He knows what he is doing. But he delegates to people who are not properly trained. He passed my business on to his associate, who ruined my pool in 30 days. And charged me over 600.00 to keep it algae free. I ended up buying a pool robot and my own chemicals and it hasn't turned bad since I took over the care.
Description of Work: .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$600
Felipe B.
06/2012
5.0
pool cleaners
 + -1 more
They are very good. I recommend them highly. The overall experience is excellent. The price is average. Their responsiveness is poor. They are punctual and professional. I would use this company again.
Description of Work: Our pool is serviced by M&L Pools.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
Curt L.
03/2012
5.0
pool cleaners
 + -1 more
They do quality work. The owner is very honest about everything.
Description of Work: I used them for pool service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
M&L Pools is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
M&L Pools accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, M&L Pools does not offer free project estimates.