Douglas Remodeling, Inc.

We had a very positive experience with this company. I felt like they were reasonably priced. We were new to the area.

.

unknown

.

unknown

unknown

This was vey messy project and the guys did make efforts to clean up some each day. My house was barely livable for a few days as I was confined to the Master bedroom/bath with minimal access to the kitchen. There was dust everywhere. They guys didn't do very well in hauling off garbage and, since I have one small city issued garbage can, I had to find a local dumpster to get rid of the overflow. There were items that were missing from the original Contract which ended up costing me more money. One of the bathrooms was painted the wrong color which they did repaint. The project ended up taking a few days longer because they alsoforgot to stain the cabinets in the bathrooms. They workers did not always promptly to the job at 8:00 a.m. which resulted in my being late to work several times. Overall, the quality of the work was good and the guys were nice. The may have done better if they had better supervision.

With great regret I submit this unfavorable review mostly due to his tile man, MANUEL. If he's still using this guy, STAY AWAY. Many of my friends and I had used Douglas for different jobs in the past with excellent results. We considered him to be a social acquaintance as well as an excellent contractor and know that he had worked on some of the most important houses in town. Doug spent hours with me making choices and improving the design. He gave me money saving tips and helped in so many ways. I remain indebted to him for this. There are minor issues with the paint and cabinetry such as vanity drawers not being uniform, a door painted on one side and not the other, a door jamb not painted and paint on door knobs and light fixtures. The major issue is the tile. It is was to be laid in a herringbone pattern with the tiles butted close together with only a 1/8and quot; grout line and the entire floor was to be sealed. It was emphasized that the tiles had to be perfectly flat and level as two family members have walking problems. Well the grout lines vary from 1/4and quot; - 1/2and quot; in places and almost all of the tiles have one end higher than the other. Tables and chairs wobble, furniture won't slide without catching on a bumped up tiles and it is very uncomfortable to walk across in bare feet. Some tiles are so sharp they almost cut your feet, others can cause us to stumble. Manuel admitted that he was going to Mexico and picking up laborers that he had never used and didn't know their skills. The capper of this was when I replaced my refrigerator (that they dented) and couldn't get it to slide out. It had been shoved into the space over wet tile which buckled and some of the tiles had popped up as much as 2and quot; on the sides. Additionally the outlet cover was laying in the floor and the refrigerator was plugged into a bare outlet -- a fire hazard? The installer of the new refrigerator took pictures and said he'd never seen a worse job. He tugged on one tile and it came up with just a hand tug; only half of that tile had thin set and it was completely loose. Additionally, some of the workers scratched my car, dented the refrigerator, and stole two brooms and a case of paper towels. When Norma called and asked if Steven could pick up the final check ($1800), I asked if Doug would come by instead because I wanted to show him these things. That was last summer and I'm still waiting to see him and I still have the $1800. I'm really not sure of how much I paid for this job. I think Doug got about $30,000. I bought most of the materials, fixtures and plumbing supplies and think that the total job was in the neighborhood of $40,000. I saved for years to have this done and wanted it done by the best in town. Now I'm saving to have it re-done and wonder who really is the best in town.

Douglas is awesome to deal with very pleaseant and always on time

I was very pleased by his professionalism, punctuality, and ability to complete all the work as scheduled. My home looks beautiful.

They do good work. They are professional, and courteous. They are on time. They do what they say they are going to do. Their rates are reasonable.

Came once. Never returned as promised. Have employed an Architect/contractor. obviously much more qualified.

I would give them all A's.

We went away for 3 weeks, so we did not have contact during this period. Upon our return, we received the quotation, accepted it, and the work started late October, and was finished todaay November 10, 2010.

Showed up on time and finished in less time than estimated. Work was done well and efficiently.

Expensive but good! Doug and his crew are always professional. They pay attention to small details, they're accurate and honest in their bidding, and they finish the job.