About us
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Chad G.
03/2016
plumbing
+ -1 moreWhen i called for a quote, the receptionist said someone would call me right back, she said no more than 5 minutes. 20 minutes later, i received a call. In hind sight, this should have been a warning. I explained the issue, and the man said that it would take less than an hour, so the charge should be around $96. I asked when they could come and do the repair, and he said he could have someone at my house in 45 minutes. It was 11:30 am. They showed up at 1:30pm. They said that they would have to go get a piece of pvc (why they didn't have it i don't understand) and returned 40 minutes later. The actual work time took around 25 minutes. They extended the pipe and added a brand new brass hose nozzle (retail $12.99). When they finished, they said that the charge would be $200. Confused, I told them that I was quoted $96 for less than an hours work. They said that since they added a nozzle and had to go buy it, that it was more. He called in to verify the quote, and said that he would drop it down to $150. I paid the $150, but did not appreciate the lack of punctuality plus the bait and switch tactics. I will not call them again.
Description of Work: fix a broken exterior pvc hose.
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$150
Andrew M.
02/2014
plumbing, drain cleaning
+ 0 more.
Description of Work: Fixed drain.
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Yes, I recommend this pro
Jack K.
09/2011
plumbing, drain cleaning
+ 0 moreDid not respond to the call.
Description of Work: Called the local "Mr. Rooter" number and spoke to a woman, for plumming emercency(broken water pipe). I was told someone would call back in 1/2 hour but after two hour had to call someone else "Mr. Rooter" did not respond. Guess I know why they don't charged extra for holidays or weekends, they don't respond!
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| responsiveness | |
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Response from Castro's Plumbing
Ana C.
09/2010
auto painting, drain cleaning
+ 0 moreI would use their services again if necessary.
Description of Work: Our toilet was taking a long time in flushing and even though we had tried some remedies at home nothing was working. I called to schedule an appt and they came right away in time.
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Yes, I recommend this pro
$125
Contact information
220 N 29th St, Mcallen, TX 78501
www.castrosplumbing.netService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 PM - 12:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing,
Auto Painting,
Dryer Vent Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters,
Septic Systems
FAQ
Castro's Plumbing is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 PM - 12:00 PM
Castro's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castro's Plumbing offers free project estimates.
No, Castro's Plumbing does not offer eco-friendly accreditations.
No, Castro's Plumbing does not offer a senior discount.
Yes, Castro's Plumbing offers emergency services.
Yes, Castro's Plumbing offers warranties.
Castro's Plumbing offers the following services: Residential and commercial plumbing & drain cleaning including faucets, kitchen sinks, garbage disposals, toilets, bath sinks, gas vents, water softeners, backflow prevention, sewer line, water heaters, clogged drains, pipe repair, septic tanks, video inspections & trenchless repairs.
Electrical and A/C
Contact information
220 N 29th St, Mcallen, TX 78501
www.castrosplumbing.netService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 PM - 12:00 PM