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Sureguard Termite & Pest Services

4.4(
16
)

Pest Control, Animal Removal

About us

Our Company, Sureguard is from a family owned business serving pest control needs of other families and businesses since 1967. Our Business is based on high quality, prompt and dependable service at a reasonable price with solutions that bring results. Our technicians are background checked and have extensive training that gives us the experience to do it right.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Termite control, bed bugs, & general pest control

Services we don't offer

Tent fumigation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.416 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
0%
3
0%
2
6%
1
13%
Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Write a review
Showing 1-16 of 16 reviews
Bill V.
10/2023
1.0
animal removal
  + -1 more
They Bought NTX and won't honor the contract that NTX sold be 5 months before they bought them, they are very unfriendly and all the girl that answers the phone will say is "Let me ask my Manager" Manager does not have enough respect to even talk to you. I will find someone better in customer service. I DO NOT RECOMMEND THESE FOLKS!
Description of Work: Squirrel keeps getting in home, you put traps and you won't even come get them without charging me. I hope you don't last long. I paid a 1000.00 to NTX and they both have screwed me.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Jefrica W.
04/2023
1.0
animal removal
  + -1 more
So this company NTX Best Pest was recently acquired by Sureguard. Did any of you as customers receive notifications, flyers, and or pamphlet? So the reason I’m utterly upset with this new company Sureguard no need to include NTX Best Pest in your description. As you might as well just should have changed the name In general since you aren’t able to service their customers with out a new agreement. My issue with this new company: I purchased a 5 year exclusion plan with NTX Best Pest and this NEW company is only honoring up to a year of the service in which was originally purchased. Why acquire a company if you aren’t going to do what’s best for the customers when you take over which is honor what they paid for. You all are going to lose all of their customers who are in the same predicament as I was. You don’t have to worry about me and I can’t wait to get this out to as many people as I can. Remember that negative feedback spreads like wildfire!!! Good Luck!!!
Description of Work: Honor the 5 year exclusion.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kelsey H.
07/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Nitza S.
05/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kitna R.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Teresa W.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Overall pest control. Wonderful experience! Great people... professional, courteous and prompt.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Regina B.
09/2015
5.0
pest control
  + -1 more
The technician did a great job of explaining everything to me and my husband! Great company to work with, very professional !!!
Description of Work: Did a general pest control treatment inside and out. Removed all spider webs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
william H.
09/2015
5.0
pest control
  + -1 more
Great customer service... Highly recommend to everyone!
Description of Work: Exterminated home and sprayed yard
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jessica B.
09/2015
5.0
pest control
  + -1 more
What an awesome company! My husband and I have been having issues with bugs inside and outside of our home and decided it was time to have professionals come and take care of the issue. We were so impressed with how quickly they took care of our problems and the technicians/office staff were very professional and got the job done. Amazing customer service!
Description of Work: Treated the inside and outside of my home for bugs and ants.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Tracey M.
07/2015
2.0
pest control
  + -1 more
They sprayed and 3 days later there were live centipedes, spiders and earwigs back in the house. In regards to the company response stating that it is normal to flush bugs out, at some point I should have been seeing dead bugs and that was not the case....Not one actually until I had someone else come out and spray again a month later.
Description of Work: They sprayed in and around the parameter of the house
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$69
Response from Sureguard Termite & Pest Services
It is very normal for insects to be flushed out during the initial few days after treatment. We ask all clients to give the initial service 14 days to take care of the problem, after that 14 day period we tell all our customers that if they are still seeing issue to give us a call and we would be more than happy to set an appointment for re-treatment.
Carolyn D.
07/2015
5.0
pest control
  + -1 more
Awesome service, I will use Sureguard again! Eric was very Professional!
Description of Work: Sureguard, serviced inside and outside.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
X J.
06/2015
5.0
pest control
  + -1 more
It went well. He showed up on time explained the product he was applying. Gave us tips on how to keep pests from coming into house. Great price plus described future plans or products if needed.
Description of Work: Provided pest control for entire house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
X J.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Came out and did an internal sweep, sprayed the perimeter. Sprayed for insects, spiders, and ants. Was very informative, especially on how to keep pests out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KIM P.
06/2015
5.0
pest control
  + -1 more
We were having some problems with spiders so we bought the $69 special. Brandon went above and beyond for no extra charge when he noticed some concerns with our back deck. Spider problem went away. Yay! A couple weeks later we were having some new windows installed and ants flowed out of the wall. A quick call and even though they were booked until late afternoon, Brandon came out in about 30 minutes because the window installers wanted to finish the job and go home. Wood destroying insects were not covered in our special deal but Brandon quickly took care of the ants and charged us a minimal extra fee and the window installers finished installing the windows and left on schedule. We really appreciated Brandon's quick response under the circumstances and will definitely call again next time we have any bug issues.
Description of Work: We purchased the $69 special.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Marion R.
05/2015
5.0
pest control
  + -1 more
If I ever have any issues in the future I am using Sureguard
Description of Work: Came out to the house to check to see if I had a termite issue in my bathroom and out side on our porch. They were honest and didn't even charge me after spending a lot of time at my home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nelson S.
04/2015
5.0
pest control
  + -1 more
Very nice technician, recommend to everyone.
Description of Work: We thought we had a termite issue and wanted to also check for general pest, came out but had to reschedule.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    3807 E Broad St Ste 105, Mansfield, TX 76063

    www.sureguardpest.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pest Control,
    Animal Removal

    FAQ

    Sureguard Termite & Pest Services is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sureguard Termite & Pest Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Sureguard Termite & Pest Services offers free project estimates.
    Yes, Sureguard Termite & Pest Services offers eco-friendly accreditations.
    No, Sureguard Termite & Pest Services does not offer a senior discount.
    Yes, Sureguard Termite & Pest Services offers emergency services.
    Yes, Sureguard Termite & Pest Services offers warranties.
    Sureguard Termite & Pest Services offers the following services: Termite control, bed bugs, & general pest control
    Tent fumigation

    Contact information

    3807 E Broad St Ste 105, Mansfield, TX 76063

    www.sureguardpest.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed