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PuroClean Property Restoration

Biohazard Remediation, Air Duct Cleaning, Water Heaters,

About us

PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup

Services we don't offer

Mold Testing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-17 of 17 reviews

Marty M.
03/2020
5.0
biohazard cleanup
  + -1 more
Thankfully most of us will never need biohazard cleanup. For those of us who find ourselves facing that challenge, PuroClean Property Restoration is the perfect answer. Starting with the initial phone call, Chris made me feel comfortable. The professionalism, care, and expertise showed through. Chris and Seth arrived quickly and both were kind and empathetic, setting about their work, restoring not just my home but my peace of mind as well. They followed up afterward, too, as promised. Truly a quality company I can recommend without hesitation.
Description of Work: Biohazard Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PuroClean Property Restoration
Thank you for allowing us to serve you and your guest needs.

Mark H.
06/2018
5.0
Wasn't able to even call my Insurance Agent until late afternoon, and the Puro Clean folks were there at my house 3 hours later diagnosing the extent of the damage, setting up their equipment, and starting to take care of the problem before it got any worse. They were awesome. They followed up the next day, and again two days later, and one last time when they came to take their equipment back as their portion of the job was complete. I highly recommend them,
Description of Work: Bad slab leak to my foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Maria L.
04/2018
5.0
Chris Tucker was very professional, informative and thorough. I highly recommend PuroClean and will definitely hire them again.
Description of Work: Pet urine removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$205

Noble C.
07/2017
5.0
water heater repair
  + -1 more
Technician determined that due to our quick response to the incident, there was no moister in the interior walls of our building.
Description of Work: Examination of water damage following an internal flood emergency.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles B.
05/2017
5.0
Everything went better than expected. What a quality group of guys. Would I hire them again? You bet ya'!
Description of Work: Had a water issue developing in our ceiling. They showed up when they said they would (a big plus). They determined the problem and recommended a quality fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Austin S.
10/2016
5.0
.
Description of Work: I use PuroClean Property Restoration for mold testing & remediation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime W.
09/2016
5.0
Excellent! Chris Tucker came to our house the same day we called and explained the situation and the best way to address it. His recommendation was thorough and well thought out. The customer service was top notch! Thanks Chris.
Description of Work: We found mold growing in our master closet and needed advice on how to address it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
09/2016
5.0
I called two companies first company wanted $800.00 to come out and a**** the damage. Puro-clean came out the same day no obligation, and provided a written estimate the next day. Chris would not take any Monies until the Job was complete and to my satisfaction. After Completion of the Job Chris could have charged me the price on the original estimate and I would have been glad to pay it, but since the job took a little less than the original estimate he reduced the original estimate by $120 What Company does that Cheers to Chris for being so honest. By the way don't worry about 2 to 4 hr windows he gives you a time he will arrive and is there within 15 to 20 min. Before Chris provided the estimate he went over exactly what he would do and how it would be done, He also coordinated with another Company to provide his service the same day, and was here within Minitues of the other company completing their task ( removing cabinets).
Description of Work: I had Water Damage to cabinets and drywall with mold and Mildew, Chris and his Crew came in and removed all the damaged drywall and hauled it away and provided a hepafilter blower for three days to insure all mold particals were removed from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

william C.
08/2016
5.0
air duct cleaning
  + -1 more
Perfect, professional, friendly, courteous, job well done, and any other words that mean "you have to choose this company!"
Description of Work: Vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Taire G.
05/2016
5.0
Puro Clean was the easiest way to get all the water that overflowed from our washing machine out our kitchen and carpet! They were fast, on time and very knowledgeable. They gave me the best per friendly products and service to avoid any smells. Chris truly helped this mess become painless and ready for our house warming party the next day! I will highly recommend him!
Description of Work: Extract water from kitchen and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth H.
04/2016
5.0
biohazard cleanup
  + -1 more
Called PuroClean this morning after having sewage overflow out of the toilet due to tree roots clogging up the outer plumbing. The nasty water flowed out of the bathroom and into the hallway with engineered hardwood. We had used towels, mopped and ran fans all night to try and hold off the damage. When they arrived they tested all the floors, wallboard, cabinets and baseboards for moisture content in the areas where the water went. Because the floors weren't showing signs of being ruined, they were able to attach floor mats to the wood floor to suck out the excess water still under and between the boards. They sprayed a hospital strength botanical disinfectant in an area where my elderly mother's room connects. This is safe for her and strong enough to kill any bacteria in her area. After pulling up the excess water from the hallway, they sprayed the tile in the bathroom and the wood floors with an enzyme spray to kill off any surface germs. Overall, the experience was so much easier and less expensive than I imagined! We feared we would have to replace the floors and have fans running for days to dry everything out. Chris was great to explain everything they were doing as they did it and answered all of my questions. Although we all hope to never have to use this service, I would highly recommend PuroClean for any water damage and will use them in the future if needed.
Description of Work: Tested floors, walls, baseboards for moisture, sucked excess out of wood floors, sprayed enzymes to kill bacteria

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane F.
10/2015
5.0
It went just great. I would definitely recommend them to others. I was completely happy with their results.
Description of Work: I had rising water damage. They moved furniture, set out several blowers to dry my carpets & pads. They had everything dryed in no time & removed the damaged pad. They gave me instructions as to what was needed next. The pricing was very fair & I was very pleased with all that they did. It was obvious that they knew what they were doing & were very professional about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

joseph G.
10/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$741

Cody H.
10/2015
5.0
It was a great experience with ProServices. Would definitely call them again.
Description of Work: Chris educated us on the process and didn't try to sell services we didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine H.
04/2015
5.0
Service was awesome. I highly recommend Chris to anyone who may need his services.
Description of Work: Check the damage from a recent water leak as well as a cabinet that had mold in it. He explained everything and told us what he was doing and what each piece of equipment checked for while working in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Gerald S.
12/2014
5.0
Working with Chris from PuroClean Property Restoration was a very good and professional experience for us. Chris Tucker the owner was great to work with. He and his crew had us back up and operating in less than six hours. They responded quickly and deployed their machines in a way that did not hinder our customers from working out. They also worked around our schedule by coming in at night, off-hours, to monitor the drying of the facility. Chris was so helpful we even had a client come to him for help on a machine. Chris brought the client to us and we helped them with their needs. PuroClean?s attention to detail and their level of Customer Service should be an example for their industry. We will certainly use PuroClean Property Restoration again if we are in need of any of their many services.
Description of Work: Helped me suck up water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Howard G.
06/2014
5.0
They did a very thorough job.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    990 Highway 287 N STE. 106 # 208, Mansfield, TX 76063

    www.puroclean.com/ppr-tx

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Air Duct Cleaning,
    Water Heaters,
    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    PuroClean Property Restoration is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    PuroClean Property Restoration accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, PuroClean Property Restoration does not offer free project estimates.
    Yes, PuroClean Property Restoration offers eco-friendly accreditations.
    No, PuroClean Property Restoration does not offer a senior discount.
    Yes, PuroClean Property Restoration offers emergency services.
    Yes, PuroClean Property Restoration offers warranties.
    PuroClean Property Restoration offers the following services: Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup
    Mold Testing

    Contact information

    990 Highway 287 N STE. 106 # 208, Mansfield, TX 76063

    www.puroclean.com/ppr-tx

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM