I️ scheduled the service a over week in advance. When I️ didn’t hear from them I called the day before and they were scurrying to try to find a spot on their calendar plus they were inconsistent with the price I️ was quoted. When I️ voiced my frustration I was asked if they could call me right back. They never called back it picked up the phone for me again. Not reliable and not a way to do business. Needless to say I️ had to move into my home with dirty Carpet because they left me hanging at the last minute.
Description of Work: Needed carpet cleaned prior to moving into purchased home,
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sherry S.
09/2016
5.0
carpet cleaners
+ -1 more
Very well! They were punctual, attentive, professional and thorough. Very good job, will use them again!
Description of Work: Carpet cleaning (5 rooms + hallway).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Susan .
07/2016
4.0
carpet cleaners
+ -1 more
unknown
Description of Work: When they got done cleaning if the carpet was stretched in a few places only a minor amount but they had the machine had sucked it so far so hard up in it I think they have gone at this point they charged quite a bit for any extras like extra square footage and a couple of area rugs they were very expensive just to run the thing over them they weren't that big. I think they were supposed to deodorize the carpet or something like that. I don't know if they did or not. But the carpet looks better only for a short period of time it's maybe it's the carpet. I don't know.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sherece R.
12/2015
5.0
carpet cleaners
+ -1 more
It went well. He was fast. Walked through rooms with me identified problem areas. After service was complete we walked and inspected to make sure I was satisfied.
Description of Work: Cleaned carpet on stairs hallways and bathroom and bedroom. 4 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Michael C.
08/2015
4.0
carpet cleaners
+ -1 more
The cleaning was excellent, quality of work was amazing. The company was on time and the technician was very nice and professional. I did have some confusion on billing but the owner made right by that. I would recommend this company the quality of work is well worth them as your choice.
Description of Work: Cleaned carpets for move out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan F.
04/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They cleaned my carpet for pet stains. They did a very good job and I would use them again. Very hard working service man.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CHARLES C.
01/2015
5.0
carpet cleaners
+ -1 more
It went well, the owner and his son performed the service. Worked well together and professional.
Description of Work: The provider did more than expected and didn't leave until we were 100% satisfied. Would definitely use again. The cost was more as we have more carpeting and also had some carpet stretching done.
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Service Categories
Carpet Cleaning
FAQ
PROCLEAN CARPET CLEANING INC is currently rated 4.6 overall out of 5.
No, PROCLEAN CARPET CLEANING INC does not offer free project estimates.
No, PROCLEAN CARPET CLEANING INC does not offer eco-friendly accreditations.
No, PROCLEAN CARPET CLEANING INC does not offer a senior discount.
No, PROCLEAN CARPET CLEANING INC does not offer emergency services.
No, PROCLEAN CARPET CLEANING INC does not offer warranties.