1st Class Cleaning

Description of Work: doug owns the company. he is the best. he was on time, spot treated stains and cat urine problems. he cleaned the carpets in my whole house and it is beautiful. cat urine is the worst to get out and he worked hard to get the odor out. i can't smell anything anymore. he is a wonderful man and takes pride in his work. i would recommend him to anyone. his chrge was based on not only cleaning, but controlling the cat odor problem which was throughout the whole house.

Description of Work: Cleaned and scotch guard the carpet in living room and 2 bedrooms.

Description of Work: Carpets cleaned in 4 large bedrooms and walk-in closets.

Description of Work: Had repair of carpet that was pulled away from strip separating living room from kitchen. Strip replaced, carpet stretched and exposed nails covered. Cleaned carpets from living room to foyer. Was pleased with work, and plan to call this company again for further carpet cleaning.

Description of Work: We had a water leak which flooded into a spare bedroom. I had used my personal carpet cleaner to get as much water out of the carpet as possible (est. 2-3 gallons). Found a coupon in Angie's List magazine, gave them a call and they scheduled the next day. Usually a service provider sends a very young person, who doesn't always give me the feeling of confidence, but the owner of the company himself came to help us out. He was very professional, yet friendly, immediately assessing the damage to the carpet and the pad beneath it. He was able to clean and treat the carpet, and left two high-powered blowers in the room to dry the carpet. He came back 3 days later to see if everything was okay, which it was. He could have told us at the beginning that we'd need to pull the carpet up and replace the pad, but instead he did what he could to prevent that extra expense. He was punctual, arriving when he said he would, and did an excellent job. I would recommend them to anyone.

Description of Work: We had our entire house's carpet spot cleaned for really bad stains that had been left behind by the previous owners. In addition, there was tons of loose pet hair and a general bad pee smell from the previous owners pets.

Description of Work: Carpet cleaning in several rooms in our home.

Description of Work: We had the carpets cleaned and scotchguarded throughout the house.

Description of Work: First Class cleaned our carpets, couches, and tile grout as well as water extraction due to plumming accident a week later.

Description of Work: Wall to wall carpet cleaned in bedrooms and an area rug in living room. Very professional, very efficient.

Description of Work: FIRST CLASS CLEANING cleaned my carpet.

Description of Work: Carpet cleaned, spots and heavy soil removed, and protectant applied, including carpeted steps on a spiral staircase and a loft. Upholstery cleaning of two sofas, two chairs, with pillows. Area rugs cleaned to remove spots.

Description of Work: I had a water leak and they repaired the drywall, did painting, and made sure the carpet and padding were properly dried out.

Description of Work: On Monday, November 21, 2011, we experienced a plumbing problem inside our home. After flushing the toilet, the water came down the pipes, the toilet downstairs over-flowed onto the bathroom floor, the hallway outside the bathroom, and under the bathroom walls into the kitchen and dining areas and underneath the staircase. Come to find out, the city sewage pipe was offset which offset our pipe, and well, there we go. The city repaired their pipe so hopefully no more incidents like this one. It was a horrible ordeal! That day, we called First Class Cleaning, and I spoke with Doug and explained to him what happened. He came to our house the next day. On Tuesday, November 22, 2011, Doug arrived at our home on time and was very pleasant and professional. He explained what type of work would be involved and gave us an estimate on the cost. (In his estimate, he deducted the 42.00 for the Angie's List cleaning coupon for 100 SF of carpet.) He went to work and with a special tool that recorded the dampness in the walls, he removed the base boards from a few walls, then drilled several holes into the bottom of the walls so that air could get through, as the water had traveled behind the walls. It was not deep water, but enough to cover the flooring. He said there was more water under the stairway, although not very deep. He then pulled up some of the carpet in the affected areas and hooked up four industrial fans and placed in several areas to dry the drywall. He came back later that evening with 3 more fans and placed them in the remaining affected areas to ensure proper coverage for drying. He informed us that "all" the fans would need to be kept on for three days, 24-7. It was very noisey, but had to be done. On Monday, November 28, 2011, Doug and a co-worker arrived at our home on time, checked the dampness of the walls to ensure they were dry, removed the fans, replaced the pad under the affected carpet areas, sprayed the affected carpet areas with a special solution, and then cleaned the affected carpet areas. He asked me where I wanted him to clean and I asked him to clean the small living room area next to the main affected area (bathroom). I then asked him if he had planned to clean the stairway, as we had walked (many times) through the main affected areas and then up and down the stairs. He replied that he did not plan on cleaning them, but without hesitation, offered to cleaned the stairway . It took them 2 hours to replace the pad, and re-install and clean the carpet of the affected areas. We have two dogs, and Doug was so nice to them, and he also gave them two big dog biscuits, and gave me a bottle of some special carpet cleaning solution for dog odors. Doug was very pleasant to work with and did an excellent job. I graded the price for this work as a B because I thought it was kind of high for the work they did. They removed only a few base boards (most were small, 1 long, and 1 medium length), replaced a portion of padding down the hallway, and less than half of the dining area, and cleaned and replaced only the carpet of those same affected areas. That's what the estime was for. It could be a very competive price, I don't know, as I wouldn't have anything to compare it with. So, if you check with some other companies you can compare the price. But, I didn't have time to do that. This was an emergency situation. Due to my concerns, he cleaned the small living area and stairway for no extra charge. So I thought that was very nice of him. But those areas did need to be cleaned because they had been affected by our walking through the main affected areas.

Description of Work: Thorough carpet cleaning.

Description of Work: Multiple rooms' cleaned. Carpet pre-spotted, steamed, scotch-guard applied, and groomed. Multiple spots from infant spit-up as well as normal walking paths.

Description of Work: I used First Class Cleaning for carpet cleaning.

Description of Work: I used the services of First Class Cleaning for carpet cleaning, about 6 weeks to 2 months.

Description of Work: They treated stains and cleaned 5,000 sq. ft. dining hall. The furniture was already cleared so they were able to just clean. They arrived on time, finished when they said they would, did it for the price estimated, and with a very positive and professional attitude.

Description of Work: Cleaned stairs,hallways and 2 bedrooms. Spot cleaned stains.

Description of Work: I used First Class Cleaning for carpet cleaning.

Description of Work: We hired First Class Cleaning four years ago to clean the carpets in three rooms. They treated the carpet because we had a cat that had a problem.

Description of Work: Thank You for excellent service and repair. My carpet looks brand new. I love my pets but they are bad on carpet. You did a great job and I feel comfortable referring you to all my friends and family. There truly is a difference in carpet cleaning equipment and service. You are the BEST!!

Description of Work: I used First Class Cleaning four weeks ago. They did carpet cleaning and cleaned some areas of our house that was wet.

Description of Work: Clean two living areas of wall to wall carpet and and 8' x10' room rug.