3 Employees. No subs. Cost is determined by the job. No travel charges.
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, Pet Odor and Stain Removal, Carpet repairs, stretching, tile and grout cleaning and sealing, upholstery rug cleaning, wood floor cleaning, and stone floor and countertop polishing. Emergency Water Extraction. Commercial/Residential Property Managers and Realtor Programs
Doug did an amazing job on the carpet. He got nearly all the stains out (there were many) and the smell of urine is gone as well. I even showed him a corner of an area rug (with pet urine stain), and he worked on the area at no charge. He is professional, works very hard and to top it off - he has a great personality. I will call Doug for all my future carpet needs.
Description of Work: Carpet cleaning in room with heavy pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from 1st Class Cleaning
Thank you so much [Member Name Removed] for the positive feed back. We are thrilled you are happy with the results and thank you very much for the review on Angie's list to help us reach more clients!
Clayton W.
04/2016
5.0
carpet cleaners
+ -1 more
Doug is a true professional. He shows up on time, is very thorough, and always works in a discount. Our carpets have withstood 16 years of two boys and several dogs. When Doug finishes with them they look almost new, even in high traffic areas. I will only trust my carpets to 1st Class Cleaning!
Description of Work: Cleaned carpets in three bedrooms, stairway, and gameroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Response from 1st Class Cleaning
Thank you so much for allowing us to serve you and your family! We are thrilled you love the results and appreciate you taking the time to review us on Angie's list to help us reach more clients!
stephanie D.
03/2016
5.0
carpet cleaners
+ -1 more
Carpets were cleaned, looked great and did not take long to dry.
Description of Work: Cleaned the carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robert K.
01/2016
5.0
carpet installation, carpet cleaners, ceramic tile, house cleaning
+ 2 more
I was very happy with the cleanliness of the carpet...and still am. There were no problems and I have no complaints...the carpeted areas looked great just in time for the Christmas holidays. Additionally, I had them come back and clean the tile and grout on the kitchen floor and it really came out nice.
Description of Work: Stretched carpet in one location, then cleaned carpet in dining room, living room, hallway, and 3 bedrooms. Additionally, they cleaned the entry throw rug without additional cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Reggie N.
09/2015
5.0
carpet cleaners
+ -1 more
Great service! Very professional and willing to do whatever they need to do to make you happy! My only source for this service.
Description of Work: Steam clean carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mark A.
09/2015
5.0
carpet cleaners
+ -1 more
I was pleasantly surprised when I called to schedule the service and was quoted an exact time instead of a four hour window that is the norm these days. I was even more surprised when they showed up exactly on time. The work was done very professionally and my carpets looked great - a whole new color!! I would definitely use them again.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Joanna J.
07/2015
5.0
upholstery cleaning, carpet cleaners
+ 0 more
As always, excellent service.
Description of Work: Cleaned all carpets and steam cleaned a couch and two chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Virginia M.
06/2015
5.0
upholstery cleaning, carpet cleaners
+ 0 more
Very well. We have used two different companies but, always come back to Doug.
Description of Work: Clean and treated carpet in four rooms, hall and upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
VICTOR A.
01/2015
5.0
carpet cleaners
+ -1 more
Scheduled for 2pm and they called to reschedule. Wants me to reschedule for Monday. Needed it done sooner. They were unable to schedule.
Description of Work: $75 for $150 Worth of Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$75
Response from 1st Class Cleaning
Thank you for contacting us and I'm sorry we were unable to get you in on same day service. Typically we do have a 24-28 hour business day turn around. Due to New Year's Eve and New Year's Day, we were closed and that did fill our schedule for Friday the 2nd. We do have appointments available this week if you wold like to schedule. We would love the opportunity to serve you.
Linda M.
10/2014
5.0
carpet cleaners
+ -1 more
The gentleman was prompt, very professional. Although we originally just requested the carpet to be stretch and reinstalled we had him steam clean the carpet. Although we had not scheduled it we requested the sofa to be cleaned and liked his work we requested a bid for the entire house. We were very happy with the work, price and we will definitely have them come out to do the remainder of the house.
Description of Work: Carpet repair - installed new tack strip, stretched and cleaned carpet. In addition we requested to clean sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Donna W.
10/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
I was so happy with the results that I hired the company to come out for additional work to clean and seal my tile and the grout. I was very comfortable being around the provider. He gave me advice on what to use to clean my flooring in the future to prevent discoloration. They had excellent work and were very knowledgeable. I have another appointment set up with them to come out in the future.
Description of Work: The provider came out to clean my carpets. They cleaned all of the carpet in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$414.97
Marilyn D.
10/2014
5.0
carpet cleaners
+ -1 more
The technician who came was extremely professional and good.
Description of Work: Cleaned, deodorized and scothguarded the carpet in the four bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
jill C.
09/2014
5.0
carpet cleaners
+ -1 more
Doug got the stains and dirt out and left the carpet feeling cushy and clean!! We would never think of calling anyone else for this service!!! Doug, Crissy and staff are the greatest, always friendly and ready to take care of you the customer!! Very trustworthy which is a number one must with this type of service!!!!
Description of Work: We had a large living area, hall and three bedrooms cleaned-with only cleaning around the beds in the bedrooms. We always use the Platinum Plan as it includes all the necessary services to do a thorough cleaning of the carpet plus put a protection on the carpet to maintain better wear of the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$366
RG M.
09/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Doug always does a thorough and professional job. He comes in and gets the job done-no messing around. He's very friendly and courteous. His prices are very reasonable. He's who I use now after using ChemDry for years and paying lots more. Highly recommend.
Description of Work: clean carpets, draperies, cushions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Juan R.
08/2014
5.0
carpet installation, carpet cleaners, ceramic tile, floor cleaning, house cleaning
+ 3 more
Once again 1st class cleaning saved our floors! Doug came and removed the grout haze that remained on our tile floors in the den, kitchen, formal living, formal dining and hall. Before he helped the floors never looked clean, even right after mopping. After Doug cleaned them to remove the grout haze the floors stay clean looking for a week after mopping, even with a large dog and young child living on them! We have used 1st class cleaning for years, first to help freshen up and repair dirty old carpets and now with our new tiled floors. We will continue to refer and use them as long as we have floors to walk on!! Hooray for great people and great service in today's world! Michelle Rivera
Description of Work: Grout haze removal of tile floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Griffin G.
06/2014
5.0
carpet cleaners
+ -1 more
We were very happy with the communication, service and price. We will definitely be calling them again.
Description of Work: Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Angela L.
06/2014
5.0
carpet cleaners
+ -1 more
The technician went the extra mile!!! He was so easy to communicate with. We had a number of bad stains, and the carpets had not been cleaned in way too long. He did a phenomenal job and the carpet looks terrific. We plan to use them on a regular basis from now on! The technician was kind, considerate, and professional! He made it so easy and comfortable that it felt like he was part of the family or a friend you'd known a long time. He takes pride in his work, and wants your carpet to look brand new.
Description of Work: Cleaned my carpets & worked on spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Fonda M.
06/2014
5.0
carpet cleaners, floor cleaning
+ 0 more
It alsway goes well! Repeat customer that is very pleased
Description of Work: Cleaned out carpet and then repolished the garage floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Charles K.
04/2014
5.0
carpet cleaners
+ -1 more
It went very well. Well, I had recommended them to friends and family, they were really good. I?ve never had any complains with them, never. I thought their price was very reasonable. They always communicate very well.
Description of Work: I used the services of 1st Class Cleaning. The last time I've used them was probably almost a couple of years because I don’t have my carpet anymore.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
04/2014
5.0
carpet cleaners
+ -1 more
We were very pleased with the fellow that did the carpet cleaning. He was able to come in a timely manner which was important to us because we had just moved back into our house. He made room for us on his schedule. He stayed until the job was done which made his day a little longer. We appreciated his willingness to help us out that way. He did a good job. We appreciated his efforts to make it right. We plan to have him come back. The price was probably fair; it wasn't real cheap or real expensive.
Description of Work: We used 1st Class Cleaning to clean the carpets in one large room and a hallway.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165.49
jill C.
04/2014
5.0
carpet cleaners
+ -1 more
They are very thorough, professional and reasonably priced. They are independently owned. They do good cleaning and I would use them again in the future.
Description of Work: They did carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chip H.
04/2014
5.0
ceramic tile, floor cleaning
+ 0 more
It went real well with 1st Class Cleaning. She worked with me to get the areas I wanted and it went great. They did a wonderful job for me.
Description of Work: They did tile and grout repair and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Randy H.
04/2014
5.0
carpet cleaners
+ -1 more
1st Class is very good. The gentleman did an excellent job. We had a cat who kept wetting on my rug. He was a fixed cat but he kept marking his territory and I had thought he had ruined one of our good rugs that was in our dining room but the gentleman from 1st Class said I believe I can get that out for you, I'm pretty sure I can so I said give it a try because I don't know what I'm going to do with it because I can't stand it in the house because when it got real damp, you can smell the cat smell. He cleaned it and I've gotten down on my knees and you cannot even smell the cat smell. We had another rug that needed a little bit of a repair, they don't do that kind of work but there was a lady that works for them that she knew something that might work and they fixed it for us. Even when they cleaned our carpets, they did an excellent job. They do clean up after themselves. We have had other people that have come in here and they make a mess and they leave it a mess, but they did a very good job of cleaning up. Some places when they come and clean your carpet, you smell the shampoo smell forever, it's kind of an industrial smell, whenever they would leave our house after cleaning the carpets, it always just smell fresh. I would recommend them to anybody, as a matter of fact, we have recommended them to people. We've never had any problems with them. If we show them a spot and we want them to get it out, they get it out. We gave them a time to come and they were here before that time. Their pricing was reasonable.
Description of Work: 1st Class Cleaning did some work for us. We have rugs that they have cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clif U.
04/2014
5.0
carpet installation
+ -1 more
I would highly recommend them to anybody. Their pricing was very reasonable, it was a lot less than I expected. They've also cleaned my daughter's carpet several times and she's really pleased with them. We were so impressed.
Description of Work: 1st Class Cleaning cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stu A.
04/2014
5.0
house cleaning
+ -1 more
My wife is very pleased with them. We thought the lady that came out and did the initial cleaning was great, and the lady who comes out every other week is also great. The owner of the company is a clean freak, and my wife loves that, because she is the same way. The work is good. They are very responsive and very good. They are coming in tomorrow. They are very punctual, they are usually here a couple minutes early. They are on a permanent contract for now.
Description of Work: We used big deal for 1st Class Cleaning. They clean the house. They dust, they clean, they do the vacuuming, and everything else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from 1st Class Cleaning
We do not offer maid service so this review belongs to another company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
House Cleaning,
Ceramic Tile,
Window Cleaning,
Water & Smoke Damage
FAQ
1st Class Cleaning is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 4:00 PM
1st Class Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 1st Class Cleaning offers free project estimates.
No, 1st Class Cleaning does not offer eco-friendly accreditations.
Yes, 1st Class Cleaning offers a 10% senior discount.
Yes, 1st Class Cleaning offers emergency services.
Yes, 1st Class Cleaning offers warranties.
1st Class Cleaning offers the following services: Carpet cleaning, Pet Odor and Stain Removal, Carpet repairs, stretching, tile and grout cleaning and sealing, upholstery rug cleaning, wood floor cleaning, and stone floor and countertop polishing. Emergency Water Extraction. Commercial/Residential Property Managers and Realtor Programs