We are a locally owned and operated, full-service appliance repair company and a winner of the Angie’s List Super Service Award 2014, 2015 and 2016. Our mission is to go above and beyond to provide top-notch repairs, installations, and maintenance for homeowners, landlords, property managers, realtors, and businesses. We strive to be the appliance repair company you can count on whenever you have a need. By treating you right and providing honest, straightforward service, we hope to win your business for years to come. Call us today and receive 10% off your appliance repair (not applicable to diagnostic fee).
Description of Work: Installed microwave and dishwasher
Rating Category
Rating out of 5
Yes, I recommend this pro
Scott F.
02/2020
1.0
appliance repair
+ -1 more
Dishwasher
Description of Work: South Austin appliance repair service is pitiful I ordered a part for my dishwasher paid for it I’ve been trying to call them for over two weeks no response no one answers the phone no one returns a call I wonder if they even check this Facebook page?☹️☹️☹️☹️☹️ ***Edit*** A month went by I called several times. I left a poor review on Angie’s list the owner called and said because I left the poor review they will not finish the repair and that if I wanted my $350 back that I paid for the part that they never installed I would have to contest it on my credit card
Rating Category
Rating out of 5
Martha S.
06/2017
5.0
appliance repair
+ -1 more
Very well.
Description of Work: Bottom element replaced on my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Nancy Dawn M.
04/2017
5.0
appliance repair
+ -1 more
they fixed it quickly
Description of Work: repair a dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Lauri K.
05/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Michael D.
05/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Needed a repair on our dryer. We have used this company before and they are always professional and willing to explain issues and repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Linda D.
04/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Repair dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Nora W.
03/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: replaced and installed control board on dishwasher. The ordered part in a timely manner and repair was done satisfactorily. They call on the day of appointment to confirm they are coming and they call again when technician was on his way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
J Ellen W.
03/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Sid M.
01/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: They repaired my KitchenAide refrigerator. Went well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Verner R.
12/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Install new icaker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
sherry J.
12/2015
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
sherry J.
12/2015
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
sherra T.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: fixed dishwasher and dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from South Austin Appliance Repair
Thanks for calling us for your appliance needs. We appreciate your business and hope to serve you again!
Rita D.
03/2014
5.0
appliance repair
+ -1 more
He's very, very knowledgeable in what he was doing. He was just very good and a nice person. For what he did, the price was just about as I expected.
Description of Work: South Austin Appliance Repair replaced the computer panel on my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from South Austin Appliance Repair
Thanks for calling us to diagnose and repair your washer. We're glad we were able to get it repaired for you. We appreciate your business and hope to serve you again.
Fran C.
03/2014
5.0
appliance repair
+ -1 more
He was very knowledgeable and courteous. He suggested ways to keep this from happening again.
Description of Work: My refrigerator was out when I got up on Saturday morning. I called South Austin Appliance and they were out by noon. The repairman fixed the refrigerator, recommended a better serge protector for the refrigerator, explained everything that he found and repaired it.
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
$437
Response from South Austin Appliance Repair
Thanks for calling us to repair your refrigerator. We're always happy to help our customers. We appreciate your business and hope to serve you again.
Melissa U.
03/2014
5.0
appliance repair, dryer vent cleaning
+ 0 more
After an inefficient and lackluster customer service washer repair experience the previous week (since no one would respond on a weekend), I was glad to use an Angie's List provider when my dryer broke the next weekend. I called at 4pm on a Monday, hoping for an appointment the next morning. Well, luckily since I was south, they sent a technician by my house on his way back to the shop. Chance was thorough, honest, informative & took his time even though he didn't get to my house til 6pm. He cleaned my vent out and in the process identified that my dryer wasn't cycling properly. Said he didn't want to leave without making sure everything was fixed 100%. Identified that my thermostat was faulty & said he could come back first thing in the morning to replace it. He came by my house by 10am the next day and fixed it. What a stark contrast compared to my experience the week before! By replacing the thermostat, Chance fixed a problem I had had for a couple years, but thought it was just because my dryer was getting older. I will absolutely use South Austin Appliance Repair in the future. I actually plan to use them for my business, also. They were just excellent!
Description of Work: Cleaned my dryer vent and in the process of the quality check afterwards, identified that my thermostat wasn't working, so replaced dryer thermostat, too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from South Austin Appliance Repair
We appreciate the opportunity to diagnose and repair your dryer. We're happy to hear you are so satisfied and will call on us again and also for your business needs. Thanks for being a valued customer!
Karen H.
02/2014
5.0
appliance repair
+ -1 more
Chance, our provider did an excellent job, and actually did more for us than just getting repairing the washing machine. He took a lot of t ime and even came back the next day to do the preventative work mentioned above. If we ever have another problem with an appliance, we will call upon him!
Description of Work: The provider repaired our washing machine which had been damaged by rats eating into water hoses inside the machine. He completed work begun by another repair company which had failed to find and replace all the hoses. He returned the next day to put chicken wire around the base of the machine to keep out varmits. He recommended a poison that we should put out to take care of our problem, which had also affected our automobile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from South Austin Appliance Repair
We were happy to finish the work on your washing machine that was not completely fixed by another service provider. We understand that under the circumstances, just replacing the parts won't prevent the same thing from happening again. Helping our customers find solutions to their problems is important to us. We appreciate your business and hope to serve you again!
david H.
01/2014
5.0
appliance repair
+ -1 more
After bad experiences with AHS taking 3 months to fix my dryer I was more than happy to accept this deal. The repair tech was very friendly and efficient. I would recommend this service provider to anybody.
Description of Work: First had a problem with my washing machine not stop filling. The first appt. they replaced a pressure switch. Then after 2 loads the same problem. On the second visit I paid $50 more and they gave me a reconditioned machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from South Austin Appliance Repair
Unfortunately there are instances where new parts are defective. We're glad we could offer you the option to have the part replaced or purchase a pre-owned appliance. We appreciate your business!
Susan S.
01/2014
5.0
appliance repair
+ -1 more
Very well - they're responsive, prompt and professional. The service man even did a small repair on my dishwasher that should have been taken care of by the warranty, at no cost to me.
Description of Work: 1st time - repaired washing machine 2nd time - cleaned dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from South Austin Appliance Repair
We're always happy to help our customers. Thanks for calling us back out for a second time. We appreciate your business and hope to serve you again!
Barbara F.
01/2014
5.0
appliance repair
+ -1 more
Chance educated us on the residual water being a balance feature in early Neptune washers and suggested cleaning routine to insure cleanliness and clearance of blockages. He also suggested new appliances for our flooded home based on his repair experience. Nice guy easy to talk to and very informative.
Description of Work: checked on residual water in washer tub and failure to load in liquid bleach and softener from reservoirs. He determined that a new water valve assembly and switch will be needed for the reservoir problem. He is ordering the part and will return Friday afternoon to install part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from South Austin Appliance Repair
Thanks for calling us to fix your washing machine. We try to provide information to our customers to help prolong the lives of their appliances and are glad you found this useful. We appreciate your business!
Steven W.
12/2013
5.0
appliance repair
+ -1 more
South Austin Appliance Repair responded to our call in a timely manner (our usual and much more local contact told us we would have to wait 12 days). The repairman arrived when he said he would, and determined that a fuse had blown on the unit. He returned the next day with the fuse and replaced the old one. The repairman was friendly and informative about our dishwasher. We were hoping for responsive and professional service, and that is what South Austin Appliance Repair delivered.
Description of Work: Made house call to determine why dishwasher control panel not lighting up/engaging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from South Austin Appliance Repair
We appreciate the opportunity to diagnose and repair your dishwasher and are happy to hear you are so satisfied. Thanks for your business and we hope to serve you again!
george H.
12/2013
4.0
appliance repair
+ -1 more
I made a mistake and bought a 'scratch and dent' at a Lowe's store. Never again. After repair I have no basis to judge quality of repair because rent house was flooded by Onion Creek. Seems like the cost was above estimate.
Description of Work: Repair a new dishwasher.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from South Austin Appliance Repair
We’re sorry to hear your rental house was flooded by Onion Creek. If you have any questions about the estimate/cost of your repair, please feel free to call us. We appreciate your business and hope to serve you again.
Jennie Lou L.
06/2013
5.0
appliance repair
+ -1 more
I called the office and they checked with the technician. He was at my house with two hours of my first phone call. During the interim he went by the warehouse to pick up the needed part. When he arrived it was discovered that it was a different issue. He returned the next day and fixed the two issues with my refrigerator. Very courteous, prompt and efficient. I would recommend them for your appliance repairs.
Description of Work: Refrigerator fan and fuses had to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$407.26
Response from South Austin Appliance Repair
We understand how critical some appliances are to our customers so we try to get them up and running as quickly as possible. Thank you for your business and being a valued customer!
Teresa S.
06/2013
5.0
appliance repair
+ -1 more
The folks at South Austin Appliance Repair are fantastic! They came out the same day I called and had my ice maker fixed in no time. They talked to me about how my refrigerator worked, gave me tips to keep all of my appliances working smoothly, and even guided me on what to look for when shopping for appliances in the future. Prices were very reasonable, and service was fast and friendly. I would highly recommend South Austin Appliance Repair.
Description of Work: South Austin Aplliance Repair replaced my ice maker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from South Austin Appliance Repair
We are happy to have been able to fix your refrigerator. Thank you for your business and being a valued customer!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Appliance Repair - Small
FAQ
South Austin Appliance Repair is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
South Austin Appliance Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, South Austin Appliance Repair does not offer free project estimates.
No, South Austin Appliance Repair does not offer eco-friendly accreditations.
Yes, South Austin Appliance Repair offers a 10% senior discount.
Yes, South Austin Appliance Repair offers emergency services.
Yes, South Austin Appliance Repair offers warranties.
South Austin Appliance Repair offers the following services: Repairs on all major appliances.