Driftwood Builders Roofing

I called Todd Munsinger of Driftwood Builders Roofing to give me an estimate to reroof my home. I found him to be punctual, detail oriented, straightforward, and a consummate professional. Of six roofers that I called to get estimates, he was the only one that visually walked me through my options and he was the only one that gave me a contracted quote on the spot. As I learned more about roofing alternatives from other estimators, Todd was always available to answer my questions with respect to his original bid. And, one of the things I liked best about working with him was that he gave me honest answers, even when he knew those answers would go on the “con” side of my ledger. No wishy-washy, just straight answers that helped me make the right decision for me. And his base prices were very competitive with other firms. In the end, because of some peculiarities with our particular home, we made the tough call to go with a different firm, but I would recommend my pre-commitment experience with Driftwood Builders Roofing to all. It is the way business should be done.

We used Driftwood Builders after the last hail storm. While there were a bunch of migratory companies coming through town, I didn't feel like there would be anyone around to warranty their work. I am really glad we did, because they were efficient and used high quality product. My roof has held up much better than some of my neighbors. They have even come out to inspect it a couple of times since, and didn't use it as an opportunity to make more money. Truthful and honest. That's what I look for in a contractor. Could not imagine using anyone else.

Several years ago, I purchased a new home built by DR. Horton. Shingles flew off during a windstorm and I had to fight the builder to repair it because the roof was past its 1-year-warranty. A year later, it happened again. This time I was on my own, so I reached out to Driftwood Builders Roofing. A representative came out the next day and was very knowledgeable, friendly and professional. He instantly discovered that the installers had blown nails too far into the shingles, which is why they were not holding as well as they should. He installed a temporary patch and came back a few days later for a more thorough investigation. Instead of needing to replace the entire roof, their crew was able to replace the damaged shingles and add nails throughout the roof to better secure the shingles that were incorrectly installed by DR. Horton. Their timing was impeccable, and I felt I was in good hands throughout the entire process. I highly recommend Driftwood Builders Roofing and couldn’t be happier with their service.

We had the pleasure of working with Blake during a very stressful time trying to get our home ready to list. He came out and did a full inspection of the roof, gave us detailed notes on what needed to be repaired and went above and beyond by trimming back some tree branches that were rubbing against shingles and others that would’ve grown close quickly. Blake was friendly and professional and helped us get our gate (separate project) to the back yard rebuilt and installed within a 48 hr time frame that we needed it done by. Again, above and beyond. Would definitely recommend Driftwood based on our experiences!

They did not ask for money up front. They came back and checked on the finished product before receiving the final payment and made certain we were happy with the job. I would recommend this company to everyone! Our insurance deductible was $800.

Had a large roof with a dormer on the back that was added about 11 years ago. The crew peeled down to the wood and had to replace the sheeting in several areas due to water damage, including under a DIY bracket I installed on the slope side over the garage for a basketball hoop that is no longer used (we all grow up). All the water damage was consistent with internal signs, so it was a relief to see them fixed. The new 'tar paper' is actually a polymer mix, so it should be more durable. Brought along their own port-a-potty and cleaned up very well afterwards. Nailed down with nails and not staples (6 per shingle). Finished in less than 2 days, and this was with a late start on the 1st day due to unexpected work on the previous job (they worked until dark the 1st day). They clad all the vent stacks that weren’t already in lead and installed fresh metal flashing on all. They also painted all the stacks to match the color of the new roof. The new roof looks great, and I feel better knowing that all the water-damaged areas (one ran next to the dormer) are all repaired.

After a hail storm my insurance company determined that the entire roof, gutters and some window screens needed to be replaced. I was dreading the process but, luckily, I found Driftwood Builders Roofing. This is a company that you can trust. Todd answered all my numerous questions and explained the process to me. The staff showed up when expected. They were careful and thorough, removing all the old shingles and all the layers of felt and replacing all damaged wood. They are GAF Master Elite installers, working quickly but with a great attention to detail. We had skylights, gutters and window screens to replace and all of these installations were done promptly and well. After completion of the roof, they cleaned up my entire yard, which was quite a large task. The price was great and the new roof looks beautiful! I will hire them again when I need roof work.

Great! Representative Blake Andrews was involved and very helpful during every step of the process, including accompanying the adjuster as he inspected the roof. He kept me informed along the way and visited the job site to make sure I was satisfied with the work. The crew did an excellent job of cleaning up after the work was completed.

I met with the representative for Driftwood Builders Roofing, Chris, several times. He is very personable and never in a rush. He answered all my questions thoroughly. The materials and workmanship are of the highest quality.

This was my first time having to deal with a roof replacement after a recent wind storm. Since the roof is a major part of my house, I was not looking for the cheapest roofer, I wanted a quality company that did quality work and would stand behind their work. I called three roofers out to discuss replacing the roof, one of them being Driftwood Builders Roofing. Todd came out and was very straightforward about the damage he saw, my options and what his company would do. Todd gave me a detailed list of materials to be used and work to be done in his initial quote (none of the other roofers provided that much detail). I talked to several homeowners in the neighborhood who had chosen Driftwood Builders to replace their roofs several years back and all of them said they were very pleased with the company and the work done. My neighbors’ feedback reinforced my initial impression of them…a professional, detail oriented group that is interested in quality work. I chose Driftwood Builders Roofing and am glad I did. Todd and the company did exactly what was discussed in our initial meeting, which is how working with a roofing contractor should go in my opinion. You don’t really know about a contractor until they start doing the work and a focus on the details is what makes a difference. I knew I had picked the right roofer when the crew showed up with their own port a potty. The crew came to work (not talk on their phone or listen to loud music) and even had one person cleaning up throughout the day so there were no piles of debris and trash laying around. They finished quickly, the roof has no leaks and I have already had a couple of neighbors say “hey, that’s a nice looking roof”. In my opinion, this is a professional group that actually cares about the quality of their work and about my roof (almost as much as I care about it).

We chose Driftwood because the roofing representative, Nathan, was very nice and seemed very knowledgeable about their services. He handed me a folder full of very professional looking handouts, some of which were copies of awards that Driftwood has received in the past. He stressed that their company went the extra mile to make the process as smooth and easy as possible. He assured me that all debris would be collected each day. He assured me that landscaping would be protected/covered from any debris. Unfortunately, very little was covered, including our swimming pool. There were at least 10 roofing nails thrown in our pool. When I complained about the nails in the pool, Nathan told me the wind blew them into the pool. There were many roofing nails thrown down into our bushes. We picked up at least 25 nails after the crew left. Many were in areas that even a strong wind could not have blown them to. This could have all been avoided if they would have taken the time to cover our landscaping and our pool. The compressor they used burned 8 different areas of our grass. The first hour that the crew was here, I found one of the workers on my back patio, twirling around in a patio chair and talking on his cell phone. I should have taken that as a sign to stop the process and find someone else. The crew leader was extremely rude and had an attitude toward us from the beginning. Consequently, the other 3 crew members had the same attitude. I have never seen a worse representation of a company that presents itself as a top company in the roofing industry. I would not recommend this company to anyone. Nathan does a good sell, but in the end, the crew that does the work is what really counts. We have two neighbors on our block who did not use Driftwood, and they had a very positive experience. Do your homework and talk to several people before choosing a company. I made the mistake of only talking to one.

He climbed onto my roof, inspected the entire roof and took pictures which he then forwarded to me. Then we discussed the estimate for the job and the amount of time it would take to complete the work. He also said how long the wait would be until the job could be started. The job was started right away and was finished within a few hours. My husband and I are VERY pleased with how everything went; not only leading up to the repair, the repair itself, and the professionalism exhibited by Tom Baker and his crew.

Todd determined that it may be an issue with our Chimney Cap and that it may not be the roof. We appreciate the fact that he recommended investigating that before automatically tearing up our roof. We will call Driftwood Builder's if it turns out that it is a roof issue!

It took a little time because the hailstorm that hit our neighborhood damaged a lot of other homes and kept Driftwood Builders very busy! They did a great job and were very accommodating.

They've done a lot of work in the area. The guy seemed very receptive and answered my questions. They were professional. Any concerns I have, they address them immediately and quickly. The work is good. Really no complaints.

Previous review was negative. After discussions with the owner I am removing that review and replacing with a more positive review. The negative review was in most part due to communication breakdown regarding contract and what was to be performed. As discussed with owner, communication is among one of the most important aspects of any service provider and sometimes the customer is wrong...I was in this case and apologize for my part in the misunderstanding. Appreciate the call from the owner and the explanation provided. After service was performed discussions would have stopped the negative review.

They were quick and did a good job. They came by this week to check on the roof.

Great. They did this very large job in 4 days, left our place in great shape each day, and kept us informed the whole way. Excellent job.

all went as discussed when bus owner Todd sat down with us to go over estimate--really liked in person review of expected costs, materials, provided full-scope of job. materials delivered, crew on time good,thorough cleanup. Bus owner Todd on site both days checking on work progress. and he came by after work completed to check if we we happy with results. The slightly higher cost of re roof was worth it - used high quality materials, instead of lesser priced standard grade.

I was very impressed with Driftwood Builders and especially my interactions with the owner, Todd. When scheduling a roof replacement, Driftwood accommodated my schedule and the crew showed up on time. I had a special request regarding the loading of the shingles and Driftwood was happy to accommodate this as well. While my interactions with Driftwood on the whole were quite positive, I do wish that the sales department exhibited the same level of professionalism as the owner. However, when a slight issue arose, Todd was communicative, handled it well and worked with me to fix it. Overall, I would recommend Driftwood.

I had been tangled in a not quite contract situation with a tree removal company who pushed very hard to do my whole house repair, after the tree removal. I was uncomfortable with it and shut them down at the tree service and paid them to get rid of them. I wanted a company with actual reviews and ratings and I found Driftwood. Driftwood was on Angie's list and I liked their online presence, sense of comprehensive evaluation and roofing knowledge. That's exactly what I got when Tom Baker came over and examined my house. He looked very closely at the interior of my attic and structures, found previously undiscovered punctures, water penetration areas no one else had found, and re-approached the roofing repairs from a more knowledgeable and logical approach. I got good advice on color choice and help with deciding style of shingle and he was patient and easy to work with. He referred me to see an area his crews were working in Travis Country to look at colors and styles. I found his signs in yards everywhere and one of the neighbors there wouldn't stop talking about how happy he was with them. He had a crew here a few days afterward and I woke up with an army on my roof one Saturday morning working like fire ants. They had to clean up a lot of older, very low quality roofing and damages, and put on a solid new 30 year roof and added ridge vents for increased air circulation. Looks great. This house needed a roof very badly and I'm still staring at it when I drive up. Nice people to work with and I'd certainly have them back. This has worked out great for us. Just waiting for a rain storm !!

Todd did a great job for me. He showed up on time, gave me lots of detail, answered all my questions, and the job was completed as discussed. He met with my insurance adjuster and helped me get the hail claim re-evaluated. I wanted to use a Owens Corning shingle and at that time he was certified only for GAF. He got certified with Owens Corning prior to installing my roof so that it would qualify for the best available warranty. I was very pleased with the workmanship and the scheduling. I would use Driftwood again and I give them a high recommendation.

Driftwood Builders did an excellent job. The new roof is gorgeous. They asked if we had called the insurance company to look at the roof, something we had not even considered, and then said that they would be there when the adjuster came to look the roof over. And they were there--before the adjuster. The insurance company paid for the roof less our deductible, yeeeaah!. Then, when we ask if they could do the job before we headed to Colorado in a few days, they scrambled to make that happen as well. When some roof tiles fell onto one of our bird baths and it broke they paid for it without complaint. Wow. A few weeks ago after a large storm we noticed a leak in the roof. I called and they came out. The problem was a crack in a plumbing pipe, not really their area, but they built a protective cap to keep the leak to a minimum until we could get a plumber out. All and All it was an exceptional experience. My only critique would be directed at almost all the roofers we contacted and that is the attitude you get when you tell them you will be asking for multiple bids. I just don't get it. Any person in their right mind should get multiple bids. When someone is put out by that it almost makes me want to walk away altogether.

I met Todd Munsinger at my home for him to look at my roof, do his measurements, etc. for him to provide me with a roof proposal. The first question he asked me was if my insurance company had already been to my house and told me that I needed a new roof. I said yes, then he asked if he could see the paperwork. I told him that I would not share that information with him and he promptly said ok and started leaving. As he was walking away from me down my driveway I heard him call me a f*cker... I couldn't believe it and confronted him and all he said was get out of my face. I told him that I was calling his boss and he said he was the boss and left. First of all, my roof was not fully covered, only cash-value, so the amount of money I received from my insurance company should have no relevancy to his quote. I think it's BS for a contractor to take that approach and who's to say I'm not paying for this out of my own pocket. Regardless, I'm going to get multiple offers and go with the one I feel most comfortable with and who can provide the best value. This guy and his company are not that.

Todd was straight forward, honest, and did great work on time. Extremely pleased.