Furnish It

BUYER BEWARE! I purchased a $1000 recliner and had it delivered to an empty apartment that I was not moving in to till the 15th of February. After moving in and sitting on the chair, I realized it was not made for someone as tall as me. It actually hurts my legs. I went back to Furnisg It and told them I wanted to buy a $1000 mattress and would like to trade recliners for one made for tall people. They stayed no, refused to let me trade. I called many other furniture companies and they all said that they let people return furniture. Here are a few I talked to, Gallery Furniture, Ashley, Lazyboy and Rooms To Go. I spoke to my lawyer and she said there is no law to compel them to let me trade. However, they should let me since all reputable furniture companies do. These people advertise that they care about people but they don't. I am now stuck with an expensive recliner I cant use and cant afford to buy another one. By the way, they also lost out on a $1000 sale for a mattress I was going to buy but didn't. They tried to blame their decision on Covid, but they do not put face masks on until a customer walks in, they let anyone sit on all the furniture to try out and they do not sanitize the furniture after someone touches it. By the way, you can't catch Covid from a recliner. I had the recliner, with me present, two days. I live alone, just got tested negative and have my certificate showing I received the vaccine. I am a 62 year old and will be stuck with this recliner that I can't sit in till the day I die. Very disappointed that a business would treat a senior or anyone this way.