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Services we offer
Reviews
1.33 Reviews
Showing 1-3 of 3 reviews
Karen M.
08/2014
swimming pools
+ -1 moreunknown
Description of Work: flagstone and concrete deck around pool. Tile around edge of pool. Did not seal flagstone..Did not even tell me it should be sealed. Very sloppy job on tile and was falling off in less than a year. They replaced the tile but used the same person that did the first tile job and tiles are still falling off. I have not called them since 2013 and would not use them again. I will say that Sandy in the office was very nice, but there was not a lot she could do. |
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$8,300
Terrie H.
06/2014
swimming pools
+ -1 moreunknown
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Yes, I recommend this pro
Steve M.
06/2013
pool cleaners, swimming pools
+ 0 moreThings went great until the job was supposedly complete, and we had to withhold final payment until unfinished, or improperly done items were completed. After approx. 1 year the decking developed a severe crack, at which time Johnson was informed. They sent a " technician" who we later discovered, smeared a concrete mixture over the crack and called it fixed. Later it of course re appeared. Johnson was contacted again, at which time they informed me that the warrenty was now expired, but would be more than happy to give me an estimate for them to repair it for me! Several thousand dollars was paid for the purchase and installation of a turbo slide. We cannot even use it now due to inproper installation. Shoddy concrete work on our decking! On top of all of this, the lady who answers the phone, and screens the good from the bad calls for the owner, is exceptionally rude, and smart a**. My overall experience has been the worst. After spending over 60,000.00 on my pool, I should have something to be proud of. Instead, I am embarrased for anyone to see my pool!
Description of Work: Johnson Pools installed a large pebbletec pool and spa.
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$60,000
Contact information
1605 E Denman, Lufkin, TX 75901
www.johnsonpools.comLicensing
State Contractor License Requirements
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Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service,
General Remodeling
FAQ
Johnson Pools & Spas is currently rated 1.3 overall out of 5.
No, Johnson Pools & Spas does not offer free project estimates.
No, Johnson Pools & Spas does not offer eco-friendly accreditations.
No, Johnson Pools & Spas does not offer a senior discount.
No, Johnson Pools & Spas does not offer emergency services.
No, Johnson Pools & Spas does not offer warranties.
Johnson Pools & Spas offers the following services: Pool sales construction, installation & repair.
Contact information
1605 E Denman, Lufkin, TX 75901
www.johnsonpools.com