Tropical Gardens & Palms

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.7
Showing 1-19 of 19 reviews

Jimmy D.
05/2021
5.0
When I called several companies to let them know that I needed Bermuda grass for moved and replaced with fescue, Dusty was the first to respond and I knew right away after talking with him that I wanted him to do it! They got started on yard preparation right away. I wanted concrete circular barriers around my front yard trees and a barrier between my yard and my neighbors. They did all of that and when sod was available they laid it in one day. They finished about three weeks ago and my lawn is the greenest in the neighborhood and the lines between the sod squares are already, barley noticeable. I recommend them highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Rosanna L.
05/2021
5.0
Dusty was so nice. He and his crew were on time and very polite. The putting green is beautiful and well constructed. I would recommend Dusty for anything he does.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,789

GLENN W.
05/2020
4.0
Professional

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ronnie B.
07/2019
5.0
They did good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steve W.
07/2019
4.0
Upon completion of project, it was determined that the pond lights did not function & the contractor believed the transformer was not working properly, needing replacement. Contractor also indicated he thought he had a transformer in his inventory that could be used as replacement. However, the homeowner found that transformer did actually work but the wiring was not properly secured to the connectors which caused the problem. A voice mail was left with the contractor the same day the project was completed but no return call has been received about the replacement item. Except for this glitch, work was done on time at the price agreed upon.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Chuck E.
07/2019
5.0
Great customer service and quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John P.
05/2019
5.0
Answered the phone and responded to questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

xan f.
11/2018
5.0
Wonderful man to work with. Dusty knows his business and has quality material. He is very kind and honest. Shows up and finishes work on time I can't say enough good things about him. Hire him for all your landscaping needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
08/2018
5.0
Dusty came out and looked at our project and thought outside "the box" for our design. Installation was professionally done and the final product was off the chart. He made our outdoor living space absolutely perfect. We will be using Dusty again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam S.
04/2018
0.5
I hired Dusty to clean my yard of leaves and ground vegetation and trim 5 trees. While he was doing this, I asked him if he built fences as well. He assured me that he did, so I contracted with him to build an 8 ft cedar fence around my back yard for the total price of over $5,000.00. I have never seen such shoddy work. The cedar wood is warping, splitting and shrinking. The corners were overlapped rather than fit together as they should. The cap on one gate is curved upward rather than being level. Another gate drags at the bottom and is difficult to open. He left the points of a couple of screws extending out about an inch at the exit of one gate where I ripped my hand open. He was supposed to put caps on all metal posts, and after several phone calls, did return and put caps on most of them, however not all of them. One corner of the back of the fence where it joins my neighbors fence is so shabby and terrible I can't find words to describe it. He left old building materials in the alley with a promise to return and remove. It has been 7 months and he hasn't returned as of today. As you can probably tell, I am very unhappy with his work, and would never hire him to do any work of any kind again, nor will I recommend him to anyone.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Patricia B.
11/2017
5.0
Working with Tropical Gardens & Palms (owner name Dusty) was wonderful had them redue our landscape lighting. Beautiful work, LED lites really make the difference. Did such a fantastic job had them also do our Rock landscaping too. Choice was the natural rocks. Our home looks like a million bucks. CAN'T go wrong with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean A.
07/2016
5.0
Dusty and his crew did an outstanding job on our sod, replaced areas of poor sod and did a great job of prepping our yard. I would recommend them for any sod work you may have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dramika J.
05/2016
5.0
Very professional and efficent! My yard looks so beautiful, my children are overjoyed!! Would definitely recommend! My house looks like a home now!! Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam S.
05/2016
5.0
My yard was a mess. There were 2 guys who worked 6 hours. They worked hard and did a great job. The owner checked on the job they did 2 days after they finished to be sure I was happy. I plan to use them exclusively in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    6102 102nd Place, Lubbock, TX 79424

    http://www.tropicalgardensandpalms.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM
    Sunday:
    Closed

    Service Categories


    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Sunday: Closed

    Tropical Gardens & Palms accepts the following forms of payment: CreditCard
    Yes, Tropical Gardens & Palms offers free project estimates.
    No, Tropical Gardens & Palms does not offer eco-friendly accreditations.
    No, Tropical Gardens & Palms does not offer a senior discount.
    No, Tropical Gardens & Palms does not offer emergency services.
    No, Tropical Gardens & Palms does not offer warranties.

    Contact information

    6102 102nd Place, Lubbock, TX 79424

    http://www.tropicalgardensandpalms.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM
    Sunday:
    Closed