Statewide Remodeling, Inc. (Lubbock)

I had trouble getting my project finished, but Randy came in and finished all the necessities needed!

We love our new shower, it’s very nice!

I had 2 windows put in the front of my house and they are great. I Two more windows installed in my bedroom and they didnâ t replace the wood around the windows so I was not happyI called the company and they came back and instead of replacing placing the rooting wood they covered it with metal. What a stupid way doing things. Not happy!!!!! They should have started out by taking the old wood out and replacing it.

Randy came over to fix my sticking windows slides & adjust bottom part of 1 window & insulated bottom part of window & also caulked bottom window, he did a great job & took a lot of pride in his work. Thanks Randy.

The whole experience from sales through the crew under Jose puting the windows in and the way the company really is careful and professional in every way including follow up is gratifying. We are very happy with our windows. This has been a choice we think we will always feel was exactly right.

On time, brought correct supplies

Statewide Remolding helped to resolve my issue. The project is almost finished and I believe Statewide will bring it to a great conclusion with their quality workmanship. C. Bonds

Contract for 16 windows costing $17,771 was drawn up in February 2022 and it took over a year to get all the windows installed. In July 2022, 16 windows were installed by contractors hired by Statewide that had a young guy with no pride in the job. The window trim that was removed could not be replaced so they had to get new trim that didn?t match the old trim. The paint was matched to the old trim color and paint was dropped off for my husband to paint. Downstairs bathroom window leaked badly and damaged the wall but they finally came and replaced the sheetrock that was damaged. Also last month, in February 2023, we finally received the replacement window that was damaged upon arrival. They kept reassuring us that they weren?t going to use those installers again so if you decide to use this company good luck!

Good

They are quick with quality and work

Very fast to answer and ready to get jobs do e

Pleased with the result.

Very knowledgeable. Spent great amount of time with us to have what we wanted and needed for our needs. And it has a life time warranty for as long as we own our home.

Sales was very good. However demo and remodel did not meet my expectations. Work was good on tile work and plumbing. But everything else had to be redone by another company. The whole remodel lasted over 3 weeks. I was not at all impressed with the company. The whole thing was overpriced and craftsmanship was poor. I do not recommend this company!

Great job

Watch the bait and switch!

They are good quality windows and their customer service was great. However a little pricey. The window latch broke after a couple months and it took seven months to get it because they claimed they discontinued the windows. How am I to get a lifetime warranty on a discontinued window? And 6 months to replace a latch. Scary. I do like the windows but I will not do this again for the other windows due to price and length it took to get broken latch fixed. Not sure how good the warranty actually is

Installed door where there wasn't one.

Very slow to complete work

I am sure the final product would have been nice but they came in WAY too expensive. $19,500 to replace shower tile and backing? Yeah, I am no fool. Then, when I explained that I was just laid off due to COVID-19 and could not afford that much and was looking for a less expensive solution, it became unprofessional. Mike stayed professional and generally nice, but Scott showed clear frustration and started taking shots at me. He tried several times to just charge it and pay in 2 years. I explained kindly that we have 0 debt and we do not want to charge this especially without me having a job for no telling how long due to the pandemic. I honestly explained that we could not afford that price and that I was going to have to do it myself or find someone else to fix it at a lower price. Scott was angry and kept repeating that I would be getting what I pay for (poor work for less $) and he implied many times that I was dumb for repeating the same mistake of hiring someone else instead of using them. I so wanted to tell him to get the you know what out of my house but I bit my tongue and stayed professional and calmly waited for them to leave. Scotts attitude when I declined was rude and disrespectful. He was very nice until that point and then he changed. Very unprofessional. Even if the price was right now, I would not use a company that he represents. After they left, my wife could not believe that I did not say or do anything to confront his rudeness. I am hesitant to ever use Home Advisor again if these are the type of people they are sending to my home - especially if I was not there to protect my wife.

Mark and Adam were easy to work with through the sales process. Installation guys were professional, nice guys and extremely clean. Will be highly recommended to family/friends. Thanks, Love our new windows!

They were professional and respectful the entire process

Good quality work along with materials

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