Raymonds Appliance Repair

Call on Saturday came out on Monday after work. Checked icemaker, cleaned the icemaker and reset timer and check all hoses and distrubution tray.. Excellent work and price.

Ray was excellent and very customer oriented. Impeccable service and a gentleman that knows his business. He had the unit up and running in no time at all.

First of all, when your refrigerator stops working, speed in getting the repair is of the essence. Raymond Graham is actually the only one I would entrust this job to. He had several other jobs, but knew the importance of losing the refrigerator and a couple of hundred dollars worth of food inside of it. Raymond was able to arrive even before he had estimated. The refrigerator would come on intermittently when the doors were open, but the light was unpredictable and the compressor would shut off after closing the door. He suspected a blown circuit board. When he pulled removed it, that's exactly what had happened (the circuit board had black marks on it). He had a new replacement circuit board (or was able to get one quickly, I can't remember which). After trying out the new circuit board, it worked briefly, but then it also malfunctioned. It turned out that the compressor had become grounded (was unusable). Instead, of charging me for his labor and the cost of the new circuit board, I was not charged because he was not able to repair it, and I would need a new refrigerator. That was above and beyond the call of duty. He suggested the advantages of several different models. I made sure I bought one that he would be willing to work on in the future!

First of all, Raymond came to our house when he said he would. That was a great start. I was very impressed with Raymond. The parts store was unable to get Raymond the exact part that he needed. Instead of waiting for a long time to receive the part, Raymond figured out how to deal with the part he had and fixed the refrigerator. Raymond stuck with it, was very communicative and overall very professional. I think Raymond has built his business by being honest, straightforward and professional. I would recommend Raymomd to anyone.

Our refrigerator had been making an unusual buzzing noice periodically, but the problem became obvious late Thursday afternoon when we noticed ice and frozen items beginning to thaw in the freezer. Raymond had done a great job for us previously in fixing other appliances (clothes washer), so I had his cell phone available and gave him a call. Realize, this was at the end of the work day, around 6:30 pm, but Raymond still returned my call. He was finishing up his last call of the day, but still agreed to swing by and take a look because he knew we would lose most of the food in our refrigerator if it wasn't fixed soon. He had all the parts he needed to fix the problem. It was an uncomfortable job and difficult to access the relay switch, but he was very professional about it and fixed it rapidly. If that had not worked, the refrigerator would have to have been replaced ($$$$). Instead, we were back in service in 30 minutes, and lost no food. This really saved our evening, but only because Raymond was willing to work this late in the evening.

Not long before that, Raymond came out to repair my Maytag washer. This was a major repair that required about an hour for him to fix. I can't remember now what he replaced, but it was a major part that required taking the machine apart and putting it back together. On that occasion as well, Raymond was prompt, efficient, and thoroughly cleaned up after the job was over. He also explained to me what he was doing as he did it ( I was standing in the kitchen watching), and again, he reminded me that they don't make Maytag washers like the one I own anymore and to hang onto it as long as I could. By the way, my decision to sell the dryer has nothing to do with his repair job. I've decided to put a compact dryer in the bathroom, so I'll have more room in the kitchen. (Unless Raymond tell me this is not a good idea.}

Great!!! they wend above and beyond what asked for.

From start to finish, this was a terrific experience.

Called Raymond around noon and came out that afternoon and fixed the washing machine and he was real polite and professional. Will definitely use him for all our future repairs.

I had previously had a great experience with Raymond working on our washer, so when it stopped working, I knew who to call. He came over exactly when he said he would and called before arrival to make sure I was there. He very quickly diagnosed the problem and had the part need for the repair already on his truck, so the repair could be made on the spot. As noted above, I got more than my money's worth when Raymond discovered a bad hose that really could have blown under pressure, but replaced it before that could happen. That potentially saved me from a flood in my house. All for the price of a minor repair to the washer's valve. He also went beyond the call of duty by suggesting a way that I could bypass the water supply to the water conditioner and prevent more resin from leaking into the plumbing. I was able to make that repair myself based on his suggestions, even though Raymond does not service water conditioners per se.

It is working beautifully. He also stated to call him if anything else went wrong. It is harder and harder to find people who are accountable for their work.

I called on a Saturday and the tech answered right away. Was told it would probably be Monday before he could come by, but if he would try to work me in that day if he could. He called me later the same day and said he could come by that day if I was available. I was available, so he agreed to meet me at my home in about thirty minutes. He was right on time, found the trouble, found the part, returned and completed the work and was out the door all in about an hour. Very professional and will difinitely use again.

My dryer stopped working about 2 weeks ago. I searched on Angie's List for Large Appliance Maintenance. I called them and he came the next day. He was very prompt and professional. I will certainly be using him in the future. Tamer

The are a very good service. I would use them again.

Raymond's Appliance Repair was a listed vendor in Angie's List and my wife and I decided to take a chance with this vendor based on the review of other customers. I'm glad we did. He showed up at the appointed time; listened to my rather confused report as to what I thought the matter was; and then inspected the dish washer. In short order, he satisfied himself with his inspection; called his parts supplier; left and then returned in a timely manner; and fixed the machine in short order. He was polite; friendly; patient with me; and very professional in his demeanor. He did not pad his time and charged a reasonable rate for such a minor repair. We had another like vendor tell us earlier in the month that we would have to replace the dish washer and that he had just the unit to do so. I'm glad we balked at that and went instead to Angie's List to review the vendors there. I heartily recommend Raymond's Appliance Repair to all who need such services.

The charge for the dryer repair was $156, and the charge for putting a valve and replacing the line on the water line to the refrigerator was $35. I felt that they were fair, timely, and informative. They were punctual. I felt everything including price, friendliness, and professionalism was above board.

Fairly priced, punctual and professional are three ways to describe Raymond's Appliance. I would recommend this company to anyone. (and clean your refrigerator vents!)

It went well start to finish. I liked the in-depth explanation of the problem. And, especially, I didn't have to go out and buy a new washing machine!

I was very pleased first of all that he had good reviews here. Then next, I was VERY pleased that he worked late and on weekends. I always dread calling a repairman due to them wanting me to sit at home for hours waiting, while I miss work. He was very clean and didn't make a mess. He explained everything he was doing and was very personable. I definately will call him again, if we have problems.

Caesar didn't fare so well on the Ides of March; I, on the other hand, lucked out! I used Angie's List to help me decide who I might contact to repair my Maytag dryer. Raymond's had an outstanding rating, so I was confident that he would do a great job. I was not disappointed. Mr. Graham arrived on the afternoon of the morning that I called him. He was prompt, professional, courteous, and explained what he was doing as he worked. (I was supervising). He had my dryer up and running within a few minutes, and even checked out my washer (no charge) to make sure everything was in working order. If I need an appliance repaired in the future, I will definitely call Raymond's.

Raymond answered the phone the first time I called (on Christmas Eve). He asked me a series of questions over the phone and diagnosed the problem before he left. He arrived within 20 minutes of my call...replacement part in hand. Since there was a (slight) possibility that the circuit board was not the problem, he would not let me pay immediately. As it turns out, the repair was 100% successful and completed in less than an hour of my call. Raymond is a very nice man, and my wife and I feel comfortable with him in the house.

Great experience. Nice to know a repair person who is honest.

My dishwasher had not been working properly for some time. I called Raymond because of his good reports on Angie's List. He gave me the very best service. He could have told me this and that needed to be done. He could have recommended that I go ahead and fix the dishwasher rather than advising me that the dishwasher was not worth putting that much money into it. I will certainly use Raymond again. My brother-in-law had a friend come and put in the used dishwasher I had obtained. (A new dishwasher is out of the question for now because, you know, they cost over $500 for a good one.) This guy charged me $100 even though when he left, the dishwasher was not working properly. I wish I had called Raymond to do the job in the first place. Raymond would have worked with me to get the dishwasher working. He would not have just shrugged his shoulders and said, "Sorry. I don't know what to do next." Raymond would have known what was wrong and how to fix it. I called Raymond to get his opinion on the patter. He guided me through a process that got the dishwasher working. I WILL get Raymond for ANY such service in the future. I trust him and his judgment completely! Raymond knows dishwashers and knows how to treat his customers.

He came right out and it took him less than 30 minutes to fix. He was very clean and honest about the job. He was excellent.

I will use him again in the future for sure!