LOWE'S

Hardware & Home Improvement Stores, Carpet Sales and Installation, Doors,

Reviews

4.28 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
38%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
3.9
responsiveness
4.0
punctuality
3.4
Showing 1-8 of 8 reviews

James J.
04/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: We had a whole house standby generator installed. Lowe's salesperson, Andrew Crumrine, came out to our house and personally met with me and surveyed our situation. He brought the installer out also and they arrived at a size generator to meet our needs. Andrew and the installer provided all the details surrounding the installation, except the work to be done by a plumber--which was not part of Lowe's deal and turned out to be a bit of a surprise as to cost. The generator was delivered on schedule and the installer showed up on time and thoroughly prepared. His work was meticulous and impressive, and was carefully coordinated with the plumber and the city inspector. The work took a little more than two half days and is a very neat and tidy installation. The installer walked me through the things I need to know to maintain the generator. I am very pleased with the transaction and the installation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy E.
11/2015
4.0
carpet installation, doors, home improvement stores
  + 1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Claudia G.
03/2015
5.0
doors
  + -1 more
It was okay. It wasn't the best, but it wasn't the worst. Everybody was busy. It was a busy day for them I guess because I couldn't find anybody to help me that day. I like their prices.
Description of Work: We just bought a door for one of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$40

david J.
10/2014
5.0
carpet installation, home improvement stores
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro

Amy T.
06/2014
4.0
home improvement stores
  + -1 more
The service was ok but we weren't very impressed with the contracted installers, they ordered the wrong door and then took forever to schedule us and were kind of rude when they installed it.
Description of Work: sold and installed a back door for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$375

03/2014
2.0
home improvement stores
  + -1 more
I purchased the Big Deal for a $20 gift card for $5 and ordered some things to be delivered. I first had issues with the web site, I had to go to the store to ask them. They were out of the item and they had to order it for me. They charged me $10 for shipping on an item that they did not have in the store. I feel that was unfair. They didn't even carry the item I needed in store at all, they told me I would have to order it online. I would not shop online anymore, just in store.
Description of Work: I ordered some items online.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0

Yes, I recommend this pro
$28

Caroline H.
07/2012
5.0
carpet installation, home improvement stores, glass repair
  + 1 more
Lowe's was wonderful. They were great all the way around.
Description of Work: We bought carpeting from Lowe's. We also bought blinds, a counter top, and some bath fixtures from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Emily B.
05/2011
4.0
home improvement stores, carpet installation
  + 0 more
We ordered Stainmaster carpet and carpet pad from Lowe's. The carpet took about two weeks to come in. I did have to be a little persistent with the installer to set up a date to install the carpet. Once we had a date, he was an hour late and didn't call to tell me he was going to be late. However, once he arrived they got to work quickly. We had already cleaned out the rooms for the install so that was less prep work they had to do. The two bedrooms took about one hour and a half to complete and the work looked great. I did notice a couple nicks in the wall, but very minor and easily repairable with a little paint. We are very happy with our new carpet and we look forward to getting more for the rest of the house! We will go back to Lowe's for the carpet.
Description of Work: We bought Stain Master carpet and pad and had it installed by a Lowe's contractor/installer. We did all the cleaning out of the rooms. The installation team removed doors and then they installed the pad, carpet and put the doors back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$1,500

    Contact information

    5022 W LOOP 289, Lubbock, TX 79424


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Carpet Sales and Installation,
    Doors,
    Glass and Mirrors

    FAQ

    LOWE'S is currently rated 4.2 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    5022 W LOOP 289, Lubbock, TX 79424