Kincaid Roofing & Remodeling LP

Roofing, Skylights, Windows,

About us

Kincaid Roofing is locally owned & operated by Lubbock native and Texas Tech graduate Kris E. Kincaid. With deep roots and investment in the Lubbock community Kincaid Roofing will be there when you need us whether it be an emergency repair or warranty issue. Kincaid Roofing is a full service roofing company with an emphasis on quality at a fair price. One of the main things that we do to insure quality is individually Hand Nail all of our composite roofs. This prevents blow throughs and and nail pops that are typical of a cheap quick nail gun installation. We also change out all chimney base flashing as well as plumbing jacks and all roof vents. The most important factor in quality is the crews or individuals installing the roofs. We know every single installer on our roofs and they have been with us for years. We do not just hire crews off the street to get caught up in production like other companies will do. We offer an Iron Clad 5 year labor warranty on all of our installs. If for any reason your roof leaks in the first five years after it was installed we will take care of it. If there is any interior damage we will take care of that as well. Residentially we install every roof under the sun from stone coated metal to Clay tile and all composition shingles in between. Commercially we install everything from the super traditional built up gravel ballasted roofs to new systems such as single ply TPO. Kincaid Roofing is a name you can trust for all of your roofing needs.

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof, Inspection, Repair & Replacement

Services we don't offer

Spray Foam Roofs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

5.061 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 61 reviews

Norman B.
10/2023
5.0
roofing
  + -1 more
So you want a roofing contractor who is experienced, smart, won’t cut corners, does a great job and is also honest, faithful, and persistent—even in the face of stubborn insurance agencies? Then call Kris Kincaid of Kincaid Roofing. He came on to our project while doing an inspection for a realtor involved in the sale of our home. We asked him to help us with our insurer who had declined to replace our hailed roof. He stuck with us for two months, convinced the insurance agent that we indeed needed a new roof, guided us through the thickets of insurance company communications, finished the job, and got us the best deal possible. Along the way, he was completely clear in his communication and honest and trustworthy in his dealings. Call him. You’ll be glad you did.
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Robyn G.
04/2020
5.0
roofing
  + -1 more
Awesome job by Kincaid Roofing. Robert helped us through the entire process in dealing with our insurance company. He kept us updated every step of the way. Very professional and urgent to get the job done with high quality. They completed the entire roof replacement on time and on budget in Sep 2019. I highly recommend Kincaid Roofing to anyone needing their roof replaced or repaired.
Description of Work: Complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,209

Response from Kincaid Roofing & Remodeling LP
Hey [Member Name Removed], Thanks so much for the positive feedback and giving us the opportunity to earn your business!

Freda S.
01/2020
5.0
roofing
  + -1 more
work is pending on weather and not done as yet ( I will ask about cost of gutters.
Description of Work: New roof replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
05/2019
5.0
roofing
  + -1 more
These guys are awesome! Ryan was a huge help in navigating the claim process, the team had the roof replaced in a day, and did a great job cleaning up afterward. Highly recommended!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed] Thanks so much for the positive feedback and for giving us the opportunity to earn your business. You obviously had many roofers to choose from and we are honored that you chose us! Let us know if there is anything we can do for you in the future! Sincerely, Kris Kincaid

Dora H.
05/2019
5.0
roofing
  + -1 more
Awesome experience with Kincaid Roofing. Staff and workmanship are extremely professional and of highest quality. Our new roof looks amazing. Brandi Hickson handled my claim from day one. She was amazing! The most pleasant and helpful person I worked with throughout the whole process. I HIGHLY recommend Kincaid Roofing.
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], thanks so much for the positive feed back and giving us the opportunity to earn your business! Kris Kincaid

Becky P.
03/2019
5.0
roofing
  + -1 more
Kincaid Roofing was fabulous!!The team knew what they were doing and did it very efficiently.They cleaned up during the day every day. My roof looks great and I am very pleased! I highly recommend Kincaid Roofing!
Description of Work: I needed a new roof after the June hailstorm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], Thanks so much for your positive feedback and giving me the opportunity to earn your business!

Ronald S.
02/2019
5.0
roofing
  + -1 more
Getting the estimate, getting on the list to do the job, completing the job, and the clean up all were done in a timely and efficient manner.
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Thresa H.
01/2019
5.0
roofing
  + -1 more
Kyle with Kincaid was very thorough and responsive. We got quotes from 2 local companies but chose Kincaid because of the price and good communication. Kyle worked to make sure our insurance company was aware of all the damage done to our home so all repairs could be made.
Description of Work: We needed a new roof after a storm damaged our current roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth V.
01/2019
5.0
gutter repair, roofing
  + 0 more
Amazing service started and finished in time. My roof looks great, Kinkaid has knowledgeable and very responsible crews. I highly recommend them, I'm one happy customer. Thank you Kris :)
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
01/2019
5.0
gutter repair, roofing, replacement windows
  + 1 more
Kincaid Roofing is the best roofing company in Lubbock! This should be your first choice for professional roofing. They excel in roofing for homes and commercial structures. They go beyond the norm and do an excellent job. From selection of the building products to installation you will be impressed with Kincaid Roofing. They also do windows and guttering.
Description of Work: Contracted for roof and gutter replacement following a hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180,000

Elaine D.
01/2019
5.0
roofing, skylights
  + 0 more
We've used Kincaid Roofing three different times because of hail damage and have been very pleased each time. They took care of all of the insurance and one of Kincaid's guys met the insurance adjuster on our behave. Over a year after it was replaced the second time we heard a drip coming from somewhere. After a quick assessment, we were told the leak was coming in around the chimney. They replaced the chimney cap at no charge. Quick, efficient, and cleanup was to our satisfaction.
Description of Work: House roofed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Shirley W.
01/2019
5.0
roofing
  + -1 more
This is a very professional company who kept us apprised of time frames for services. David Duran was an excellent salesman. He was very professional in assessing and quoting our needs; very responsive to any questions we had; and a very nice person to deal with. Would highly recommend this company and would definitely use their services again, if necessary.
Description of Work: New roof after hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
01/2019
5.0
roofing
  + -1 more
Kincaid Roofing was highly recommended to us, and they did not disappoint! The customer service was excellent! Everything was done on time and in a very professional manner. The follow up was great-- we found one small thing that needed fixing, and Kincaid came out right away to take care of it! They made sure we were happy with their work, and we were!
Description of Work: We needed a new roof after a hailstorm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Coyett H.
01/2019
5.0
roofing, skylights
  + 0 more
They were here when they said they would be here.They completed the job in 2 days and cleaned up around our house.
Description of Work: new roof needed after hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Sherolyn C.
12/2018
5.0
roofing
  + -1 more
Kincaid did an amazing job for us! From start to finish, their staff was prompt, professional, and friendly! They will definitely be our first choice for any future needs!
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], Thanks so much for the positive feedback and for giving us the opportunity to earn your business. You obviously had many roofers to choose from and we are honored that you chose us! Let us know if there is anything we can do for you in the future! Sincerely, Kris Kincaid

David D.
12/2018
5.0
roofing
  + -1 more
The re-roofing process was easy and stress free. They were very professional and very attentive to our needs and concerns. Quickly returned calls. Also, was very helpful with the insurance part of the process. Would recommend them to family and friends.
Description of Work: new roof after a hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], Thanks so much for the positive feedback and for giving us the opportunity to earn your business. You obviously had many roofers to choose from and we are honored that you chose us! Let us know if there is anything we can do for you in the future! Sincerely, Kris Kincaid

Greg H.
12/2018
5.0
roofing
  + -1 more
Honest, efficient, professional... I can't speak highly enough of Kris, the owner, a straight-shooter, whose goal, on every project, is long-term value and customer satisfaction.
Description of Work: Friend's roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], thanks so much for giving us the opportunity to earn your business!

bruce C.
09/2018
5.0
roofing
  + -1 more
price and was fair and work was perfect
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
Thanks [Member Name Removed]! Kris!

Quintin D.
08/2018
5.0
roofing
  + -1 more
I couldn't be more pleased with Kincaid Roofing. We've had our new roof for almost a year and it looks great, our electric bill has gone down. They we're quick, courteous and very professional. On top of having a great roof, they stuck with us and helped us when our insurance company and mortgage company both dropped the ball. Our mortgage company would promise the final check but it would never show up. When I explained the situation Kris Kincaid, he was extremely understanding and helped us by talking to our mortgage company. It was extremely frustrating and I can't thank them enough for everything they did to help resolve the situation.
Description of Work: We needed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
Quinton, Thanks so much for the positive review and giving us the opportunity to earn your business! Sincerely, Kris Kincaid

Kirk R.
07/2018
5.0
roofing
  + -1 more
Kincaid Roofing did everything that they said they would: They provided a nice selection of top-notch roofing products that were high quality while matching our exterior decor. They started and finished the job on time as scheduled and as promised. Salvador, the Job Foreman and Crew Leader, was extremely polite and helpful the entire time. He worked with us to make sure that their trailer was in a good spot to allow room for our vehicles. They kept the job site clean during the roofing process and left our property (and neighbor’s property) spotless upon completion. No nails and no trash! They also protected and shielded all of our trees and plants both days they were onsite. They followed up by steam cleaning the driveway to remove any roofing residue. Kris Kincaid answered every question, email, or text that we had before, during, and after the process to keep us updated. He also readily provided all documentation that the Insurance and Mortgage Company required. We highly recommend Kincaid Roofing and will certainly use them for our future needs!
Description of Work: New roof and skylights after hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], Thanks so much for the positive review and giving me the opportunity to earn your business! Kris

Walter K.
04/2018
5.0
roofing
  + -1 more
They perform the work when they said they were going to be there, no hidden charges in the work looks great.
Description of Work: Metal roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Kincaid Roofing & Remodeling LP
Thanks so much for the positive feedback [Member Name Removed]! Let me know if we can help you in the future!

Alexis B.
03/2018
5.0
roofing
  + -1 more
Kincaid did a great job getting my quote and then my roof done. They completed the roof in a timely manner, within my budget, and were very professional throughout the entire process. They will definitely be our go to in the future!
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
Hey [Member Name Removed], Thank you so much for taking the time to leave us some positive feedback and giving us the opportunity to earn your business. Let us know if there is anything you need in the future! Kris Kincaid

Steve T.
01/2018
5.0
roofing
  + -1 more
After the job was complete, the roof looks excellent and Kris reached out to me make sure that I was satisfied. I can’t say enough positives about the personal, professional touch with Kincaid Roofing.
Description of Work: I realized that I had problem when the plaster on my living room ceiling begin to bubble. I called the three top rated roofing companies in Lubbock. Kris was the first to respond, checked the roof for damage, and was the first to present me with an estimate. All three companies were within the same range for the cost of the repair. Kris got the job because he made personal contact with me and asked for the business. What made them excellent was the constant communication between us. Kris made good suggestions about color, quality of replacement, and I always knew the how, what, and when of what was going on with my roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
[Member Name Removed], Thanks so much for the positive feedback and giving us the opportunity to earn your business! Sincerely, Kris Kincaid

Emily F.
11/2017
5.0
roofing
  + -1 more
My entire dealing w this company was phenomenal! Kris came out to meet me at my house and patiently went over verything w me and explained how the entire process would take place. He made sure I understood everything and answered any questions I had. From the date that the estimate was drawn up till the date my new roof was put on was amazing! I felt that Kris was completely honest w me about everything regarding the expenses of everything as well as extremely reasonable. I couldn’t have asked for a better company to place a new roof on my house. All the employees were prior and honest about everything. The workers ensured that they cleaned up after themselves and ensured they picked up and nails that were on the ground. I absolutely love my new roof! It so amazing and looks so well put together! I would highly highly recommend this company to anyone that’s in the market to have their roof replaced. All the employees and the owner at this company were all extremely professional, prompt and very polite. You definitely won’t go wrong w this company for a roof!
Description of Work: I needed a new roof put on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
Hey [Member Name Removed], Thanks so much for the positive feedback. Im glad we were able to make this once dreaded undertaking into a positive experience! Let me know if I can help in the future! Kris Kincaid

Tommy R.
11/2017
5.0
roofing, skylights
  + 0 more
First-rate! Delivered hands-on, undivided attention to every detail from insurance appraisal to workmanship to inspection. Provided the expertise every customer wants from every trades professional plus a personal touch.
Description of Work: roof + skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kincaid Roofing & Remodeling LP
Thanks so much for your business and the positive feedback!
    • 1(current)
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Contact information

5701 122nd St, Lubbock, TX 79424

https://kincaidroofing.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Windows,
Gutters,
Masonry

FAQ

Kincaid Roofing & Remodeling LP is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Kincaid Roofing & Remodeling LP accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Kincaid Roofing & Remodeling LP offers free project estimates.
Yes, Kincaid Roofing & Remodeling LP offers eco-friendly accreditations.
No, Kincaid Roofing & Remodeling LP does not offer a senior discount.
Yes, Kincaid Roofing & Remodeling LP offers emergency services.
Yes, Kincaid Roofing & Remodeling LP offers warranties.
Kincaid Roofing & Remodeling LP offers the following services: Roof, Inspection, Repair & Replacement
Spray Foam Roofs

Contact information

5701 122nd St, Lubbock, TX 79424

https://kincaidroofing.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM