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Elite Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Family owned & operated.

Business highlights

15 years of trusted experience

Services we offer

Appliance repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-23 of 23 reviews

Alton A.
11/2020
4.0
appliance repair
  + -1 more
It was ok.
Description of Work: Repair ice make water dispenser. Had to get a new water valve
Rating CategoryRating out of 5
Yes, I recommend this pro

Garry C.
12/2018
5.0
appliance repair
  + -1 more
Problem was diagnosed as the power cord terminal block. Did not repair due to the age of the dryer.
Description of Work: Dryer was too hot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin G.
06/2018
5.0
appliance repair
  + -1 more
He was quick, prepared, honest and straightforward. He answered all my questions.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stacy K.
10/2017
5.0
appliance repair
  + -1 more
PERFECT!!! STEVE THE OWNER BOOKED APPOINTMENT AND COMPLETED THE REPAIRS WITH 24 HOURS AND WAS FAIR WITH PRICING ON EACH JOB. I HAVE USED HIM TWICE NOW THE LAST TWO MONTHS AND I DONT HAVE ONE SINGLE COMPLAINT!! I would Highly recommended ELITE APPLIANCE REPAIR and I know the next time I have a problem they will be the first person I call!!
Description of Work: I have used Elite Appliance repair twicenow In two months. He worked first on my dryer then on my washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Debra K.
09/2017
5.0
appliance repair
  + -1 more
The serviceman told us the leak was coming from a stopped up drain line and to call a plumber. He only charged us for the service call. I was impressed by his honesty. He could have told us the pump needed repair or we had a bad valve in the washer but he told us the truth. He was professional.
Description of Work: We thought we had a leak in our clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Chuck D.
07/2017
5.0
appliance repair
  + -1 more
I was listening to TV and heard a commercial for Angie's List and decided to check it out. That led me to several reviews for appliance repair on the list and it didn't require much effort to find Elite Appliance Repair and very good reviews. I contacted him Friday evening and he scheduled his earliest appt. for Monday. He called on Monday afternoon and was able to arrive early. He had a new circuit board already in his truck and had it installed within 30 minutes and the unit immediately started cooling. We highly recommend Steve for courteous, fast & appropriate repair. We have his magnetic business card attached to the refrigerator in case we ever need him again. Thanks to Angie's List, I am a happy customer!!!
Description of Work: The freezer/refrigerator gradually went out over several days and finally died on a Friday afternoon. Knowing it would be impossible to get service until Monday we just transferred all food to a secondary unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Keith T.
09/2016
5.0
appliance repair
  + -1 more
Good. Steve is a good conscious and knowledgable repairman. It has been a long time since we needed an appliance repair and was referred to Elite. I am glad to say it was a good decision and now I have someone to call in the future.
Description of Work: LG washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sam H.
05/2016
5.0
appliance repair
  + -1 more
Refrigerator house call. Excellent service and repair. Diagnosed and repaired quickly.
Description of Work: Diagnosed and repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shay M.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly C.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Joanna K.
03/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna B.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker in one fridge and checked ice maker and cooling problem in second fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Neal N.
01/2015
5.0
appliance repair
  + -1 more
Steve committed to appointment window of 9:00-11:00am and arrived before 9:30 and completed repair by 11:30. He identified the problem to be a failed controller circuit board, obtained a replacement and installed. Very professional.
Description of Work: Repaired dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Caroline S.
10/2014
5.0
appliance repair
  + -1 more
I called and he was available to come the next day (Friday). I had called other places and they couldn't come until after the weekend (Monday). He actually came early! He called and asked if he could come now which was about 2 hrs before he was scheduled. Needless to say I said and quot;Come on overand quot;. He found the problem and replaced the part in about and hour. I am very pleased with his service.
Description of Work: Refrigerator freezer was running but not freezing. I feared the worst, but it turned out the element in the defroster was burned out, so he replaced it and everything is working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matt D.
09/2014
5.0
appliance repair
  + -1 more
I called Steve on Friday, and he said he would be able to come by between 9 and 10 on Saturday morning. He showed up just as he said, took a quick look, made a diagnosis, and called his parts dealer. After he found that the part was in stock, he made a quick run to finish up another job, picked up the part, and came back around noon. Two hours later the parts were in and the dishwasher was running as good as new again. Also, this dishwasher had been installed before we put new wood flooring in the kitchen, effectively raising the floor height in front of the dishwasher. I thought that it was going to be a problem getting it out, and that we might even have to remove some of the upper molding that framed the dishwasher. However, Steve was able to adjust the height on the feet and get it out easily. He really took the extra effort to make sure it was done right.
Description of Work: Service call, replacement of pump motor assembly on LG dishwasher + parts and labor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charlotte W.
08/2014
4.0
appliance repair
  + -1 more
Ok a limitless more expensive than I thought it would be.
Description of Work: Put a new heating element in the dryer

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

Jan W.
07/2014
5.0
appliance repair
  + -1 more
It was excellent service.
Description of Work: Steve had to replace a control panel in my Maytag washing machine. He was prompt, he was courteous and he knew what he was doing. I would definitely use him in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Carl H.
04/2014
5.0
appliance repair
  + -1 more
Steve came and picked up our microwave almost to the minute when he said . He also brought back the microwave in the time frame he quoted us, and of course it was completely repaired. I found him very professional and friendly. He took the time to answer all our questions I will use him again
Description of Work: repaired microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Vanessa C.
02/2014
5.0
appliance repair
  + -1 more
Went fine.
Description of Work: cleaned filter on washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Michael C.
07/2013
5.0
appliance repair
  + -1 more
Was friendly on the phone and was able to come out the next day. Arrived on time, was friendly and competent. Figured out the problem and fixed it quickly. This Ice maker works better than when it was new.
Description of Work: Replaced Ice maker in fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nickolas S.
05/2013
5.0
appliance repair
  + -1 more
They were very good. They got the job done.
Description of Work: Elite Appliance Repair fixed my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rex S.
11/2012
5.0
appliance repair
  + -1 more
Steve is great. Great attitude and explained things to us and answered our questions.
Description of Work: Steve did an awesome job fixing our dishwasher. I spent months trying to figure out what was wrong with it and he had it done in a very short time. Any other appliance problems we have, we will just call Steve. Thanks Steve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alanna L.
04/2012
5.0
appliance repair
  + -1 more
He was able to get to me the same day, and came in under the estimate. He was very professional and finished fixing my dryer the same day. Parts and labor were extremely resonable! Would use him again.
Description of Work: I had an issue with a newer LG dryer and was referred to Steve Proctor at Elite Appliance repair. The rollers had melted on my dryer. and caused it not to roll. He replaced the rollers and had it working in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    1705 N Genoa, Lubbock, TX 79416

    www.eliteappliancerepairtx.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Elite Appliance Repair is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Elite Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Elite Appliance Repair does not offer free project estimates.
    No, Elite Appliance Repair does not offer eco-friendly accreditations.
    No, Elite Appliance Repair does not offer a senior discount.
    No, Elite Appliance Repair does not offer emergency services.
    Yes, Elite Appliance Repair offers warranties.
    Elite Appliance Repair offers the following services: Appliance repair.

    Contact information

    1705 N Genoa, Lubbock, TX 79416

    www.eliteappliancerepairtx.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM