Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

COMFORT MASTERS PLUMBING, HEATING, & A/C

Heating and Air Conditioning, Plumbing, Natural Gas Lines,

About us

Comfort Masters was established in 1990 by Glenn Davis and Scott Stephens. We pride ourselves on "always doing the right thing" by our customers. We empower our employees to make decisions regarding customer satisfaction so we can be sure that you are 100% satisfied.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Full Plumbing, Heating, Air Conditioning for Residential, Commercial and Industrial customers. Phones are answered 24 hours a day/7 days a week State License Texas TACLA003479C, TACLA18280C, M-18772 New Mexico - 351760

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

Hailey N.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. Took care of my home and we're checking in with me to see what I thought of the work as they progressed. Kyle took care of me and they gave me a lot of value for what I paid. Very satisfied with my purchase and the installation.
Description of Work: AC and furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Thomas L.
04/2018
1.0
heating & air conditioning/hvac, insulation, plumbing, water heater repair, gas leak repair
  + 3 more
They don’t take responsibility for their employees
Description of Work: Horrible customer service experience

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


dean E.
10/2017
4.0
plumbing
  + -1 more
They did a good job. They were kind of expensive. I was not pleased with the cost but I was pleased with the work.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brandy L.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came same day I called. Sam was great. He replaced the capacitor. He explained what he did and the warranty for the capacitor. He was friendly and professional.
Description of Work: Air conditionier quit working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Corie S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called the day after Memorial Day and they had a guy out less than 1 hr after I called! He went out to look at the unit, fixed it in 20 minutes and was on his way which let me head back to work quickly! He was so polite and explained what happened to the part that broke and how he fixed it. I would ABSOLUTELY recommend this company!!!
Description of Work: Our AC stopped working on Memorial Day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.25

Matthew H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa B.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Comfort Masters replaced the sewer line from my laundry room to the outside. This line ran under our Master Bedroom floor and bathroom. It was a huge job and was very time consuming for Comfort Masters. I cannot say enough nice things about Comfort Masters. We have used them after the big job and will continue to use them. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Debbie C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called in early and ask could they come out since temp was hitting over a 100 degrees that day. Nicely greeted by their operator and she said they would call before coming and should be before noon. Received call at 9:00 am by tech and he said he could be at my home in 15 min. In 15 minutes he arrived wit his tools in hand and after a couple of test determined the problem. He explained problem and parts and labor cost and had the part on his truck. Within 45 minutes after arrival tech was finished, invoice was as stated and a/c was tested in several locations for appropriate temperatures and it was fixed. Tech Sam explained other services they offer and I would use them again gladly. Top notch service and promptness from all involved.
Description of Work: We had AC problem and we call for assistance as they are a dealer for our brand of unit. They had good reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David M.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Masters Plumbing, Heating and A/C are very good. We had some Air Conditioner problems and they came out. Some lines were clogged up or something. They came out and fixed it, no problems. You call them, they come right out when they said they would. We talked about what we thought the problem was and they looked at it and it was less than we thought. Their people are just great. They are honest, responsive and punctual.
Description of Work: Comfort Masters Plumbing, Heating & A/C fixed a problem with the Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marsha Z.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Masters Plumbing, Heating and A/C know what they're talking about. They get things done right the first time and don't have to come back a lot. When they say what's wrong, they know exactly what's wrong. They'll tell you what's got to be done and what parts need to be used. They get busy and get it ordered or if they've got the part, they do it. They answered all my questions. They told me what they can do for me and they did it.
Description of Work: They worked on my heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David M.
04/2012
5.0
plumbing
  + -1 more
Called Comfort Masters to repair leak under sink. They showed up when they were suppose to and repaired the leak. We had purchased a new faucet for the kitchen sink and they put it in while they were here. The work was professional and we were very pleased with them. We will use them again for any plumbing problems.
Description of Work: Leak under kitchen sink and faucet needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tommy T.
01/2012
5.0
plumbing
  + -1 more
They were complete pros and very efficient, responded within 1-2 hrs after my call an electric reamer.
Description of Work: Bathroom toilet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    1101 E 58TH ST, Lubbock, TX 79404

    www.comfortmasters.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Natural Gas Lines,
    Water Heaters,
    Insulation

    FAQ

    COMFORT MASTERS PLUMBING, HEATING, & A/C is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    COMFORT MASTERS PLUMBING, HEATING, & A/C accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, COMFORT MASTERS PLUMBING, HEATING, & A/C does not offer free project estimates.
    No, COMFORT MASTERS PLUMBING, HEATING, & A/C does not offer eco-friendly accreditations.
    No, COMFORT MASTERS PLUMBING, HEATING, & A/C does not offer a senior discount.
    Yes, COMFORT MASTERS PLUMBING, HEATING, & A/C offers emergency services.
    Yes, COMFORT MASTERS PLUMBING, HEATING, & A/C offers warranties.
    COMFORT MASTERS PLUMBING, HEATING, & A/C offers the following services: Full Plumbing, Heating, Air Conditioning for Residential, Commercial and Industrial customers. Phones are answered 24 hours a day/7 days a week State License Texas TACLA003479C, TACLA18280C, M-18772 New Mexico - 351760

    Contact information

    1101 E 58TH ST, Lubbock, TX 79404

    www.comfortmasters.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM