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Caprock Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Cost is determine by the job. Additional DBA - Zachary Ball Appliance Repair.

Business highlights

19 years of trusted experience

Services we offer

Repair and installation washing machines, clothes dryers, ranges, ovens, refrigerators, freezers, dishwashers, stove-tops, ice makers & microwaves.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-8 of 8 reviews

Kelli G.
11/2023
5.0
appliance repair
  + -1 more
Zack was friendly and professional! I called on a Tuesday and my dryer was fixed by Thursday morning. He knew exactly what was wrong and got it done quickly and efficiently. The final bill was the same as the estimate he gave me over the phone. Highly recommend!
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.77

Lael J.
06/2014
5.0
appliance repair
  + -1 more
They were great. They knew exactly how to fix it and had the part ready. I also appreciated how patient they were with my toddlers children watching them (repair men seem to be fascinating!)
Description of Work: fixed our washing machine, which wouldn't spin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Charlotte A.
12/2013
5.0
appliance repair
  + -1 more
It went great.
Description of Work: Fix the refrigerator that was leaking.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joleen K.
10/2013
1.0
appliance repair
  + -1 more
I think these guys may be out of business. I made three seperate attempts to contact them, online through their website form, and twice on the phone. I left messages and voicemails and got zero response.
Description of Work: Not call me back

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Craig B.
04/2013
5.0
appliance repair
  + -1 more
Timely, professional, honest. Could have made more from me but gave me his honest opinion that it was time to replace our oven.
Description of Work: Oven repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Lonnie Y.
04/2013
4.0
appliance repair
  + -1 more
n/a
Description of Work: n/a

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Danny J.
11/2012
5.0
appliance repair
  + -1 more
Very good. service was good and technicians very nice.
Description of Work: Replace bearings and squirrel cage on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Danny J.
11/2011
5.0
appliance repair
  + -1 more
The person's name is Zak Ball. He is a very nice person. I felt as if I knew him for a while and he is very personable. He shows you everything, talks to you about it and lets you know the cost of it to get it done. He was really good and for a matter of fact, I saw him down the street the other day, repairing for someone else. I will use his services in future.
Description of Work: I used the services of Caprock Appliance Repair to replace 2 bearings and a cage in my dryer, about 4 to 5 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    3301 28th Street, Lubbock, TX 79410

    www.caprockappliancerepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Caprock Appliance Repair is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Caprock Appliance Repair accepts the following forms of payment: Check
    No, Caprock Appliance Repair does not offer free project estimates.
    No, Caprock Appliance Repair does not offer eco-friendly accreditations.
    Yes, Caprock Appliance Repair offers a 10% senior discount.
    No, Caprock Appliance Repair does not offer emergency services.
    Yes, Caprock Appliance Repair offers warranties.
    Caprock Appliance Repair offers the following services: Repair and installation washing machines, clothes dryers, ranges, ovens, refrigerators, freezers, dishwashers, stove-tops, ice makers & microwaves.

    Contact information

    3301 28th Street, Lubbock, TX 79410

    www.caprockappliancerepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed