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B&B Backyard

4.0(
4
)

Patios, Concrete Pouring and Repair, Decorative Concrete,

... +3 more

About us

We have the experience and dedication to bring your dreams to reality! Specializing in remodeling, fencing, decks, porches, and patio services of all kinds. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today!

Business highlights

5 years of trusted experience
Emergency Services Offered

Services we offer

Full remodels (general home, kitchen, and bathroom), fencing, decks, porches, and patios. We also accept Venmo, in addition to cash, check, and credit/debit cards.

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Write a review
Showing 1-4 of 4 reviews
Dolores K.
07/2020
2.0
concrete repair, patios
  + 0 more
It did not go well. Cole is extremely nice and tried to do everything possible to make it right without having to completely tear up the concrete patio extension and walkway and start over. He even went so far as to refund a portion of my money as he said the job was done poorly and not up to their standards. . The patio extension looked like it was striped with 2 different colors of concrete and was extremely rough. It had to be sanded down and now you can see all the rocks that was used in the concrete but it is smoother except for the edges. There is still concrete color on the edges so it is not symmetrical at all. The concrete dried too quickly for them to score the walkway so they came back 4 days later and the scores are not straight and are not the same width. The owners are extremely pleasant, not sure if this was just a fluke but I'm sorry but I would not hire them again to do work in my yard. I am currently looking for someone to see if they can come out and fix what is left. I wish I could add pictures. I definitely would not recommend this company for concrete work. It has been nothing but a headache.
Description of Work: Patio extension and walkway from patio to back fence
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,500
Response from B&B Backyard
My apologies to anybody that has to read this. We always try to go above and beyond for our customers here. When I spoke on the phone to Delores in the beginning she made it clear that she was on a extreme tight budget. We bid the job with zero profit for two days worth of work. With such little money to be made on the job, I requested some time to find a convenient day to squeeze that job in, our company cannot operate at this price so it had to be squeezed in on a day we had another job going. Our concrete manager/ installer (we are a small outfit and our owners still do the installations) was leaving to go on vacation. Delores called us repeatedly for multiple days in a row. So we made the decision to send a less experienced guy over there while our concrete guy was on vacation. The installation went rough on our less experienced guy, he could not get a concrete truck till 1:00, it was 101 degrees at this time. His broom finish was performed too early, there were some spots on it that were not level. The pad was definitely flawed. Our supervisor spent a entire extra day trying to perform what was asked of him by the customer. He then gave Delores $500 of his own personal money to try and make things right. This pad was worked on Wednesday Thursday and Friday, He left Friday, came back Monday to cut the expansion joints, we did not leave our customer high and dry for 4 days. We certainly would have came out money ahead to just demolish and re pour. However, we wanted to do what was asked of us by the customer. I would never recommend sanding concrete down. All in all we lost a lot of money trying to make it right, and were unsuccessful in doing so. To our future customers, I certainly never have any problem re-pouring when a customer is not happy. We all just want to make a living to provide for our families. Our sincerest apologies to Delores
Cade V.
06/2020
5.0
stamped concrete
  + -1 more
They poured me a patio with stamped concrete and it turned out great!
Description of Work: Concrete - Stamped & Decorative
Rating CategoryRating out of 5
Yes, I recommend this pro
Roger W.
04/2020
4.0
decks, patios
  + 0 more
They were good. They seem very honest. They did what they said they're gonna do. They were prompt and professional.
Description of Work: They built my patio and deck.
Rating CategoryRating out of 5
Yes, I recommend this pro
Moriah H.
04/2020
5.0
concrete repair, patios
  + 0 more
It looks wonderful! They poured a concrete slab and my family got to imprint our hands in it. They had an electrician come out and set up electric plugs throughout and they even mounted our tv’s for us! We sit outside all the time and enjoy our patio. It is perfect! The guys were extremely kind and respectful, too!
Description of Work: 18ft x 50 ft covered patio
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    3626 133rd St, Lubbock, TX 79423

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Patios,
    Concrete Pouring and Repair,
    Decorative Concrete,
    Decks and Porches,
    Fencing,
    Concrete Driveways

    FAQ

    B&B Backyard is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    B&B Backyard accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, B&B Backyard offers free project estimates.
    No, B&B Backyard does not offer eco-friendly accreditations.
    No, B&B Backyard does not offer a senior discount.
    Yes, B&B Backyard offers emergency services.
    Yes, B&B Backyard offers warranties.
    B&B Backyard offers the following services: Full remodels (general home, kitchen, and bathroom), fencing, decks, porches, and patios. We also accept Venmo, in addition to cash, check, and credit/debit cards.
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    3626 133rd St, Lubbock, TX 79423

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day