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Action Glass & Mirror

4.4(
5
)

Glass and Mirrors, Windows, Sunrooms and Patio Enclosures,

... +1 more

About us

Family owned and operated since 1984. Residential glass, Shower doors, Mirrors, Window repair and much more. Call for free estimates. We except credit cards, checks and cash. Bidding all glass projects for companies and contractors. Contractors and managing companies may set up 30 day accounts for billing with us.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

commercial and residential new installation and repairs. Storefronts, glass repair and sales, showerdoors, furniture tops, custom mirrors, windows, custom designs for glass boxes, mirror decor, insulated glass, safety glass and other special order merchandise. everything except auto glass

Services we don't offer

auto glass

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-5 of 5 reviews
Caprice N.
06/2015
2.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: I called Action Glass based on their Angie's list rating. They promised to come by to give us an estimate, and did not show up. My son waited for them all day because they could not give us an actual time. | |We went ahead and booked with them and the problems continued. They showed up when no one was home to replace windows (who does that?) and left glass on the floor. Fortunately it was found before someone stepped on it, but just barely.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$236
Response from Action Glass & Mirror
I apologize for not seeing this review sooner and I also apologize for not being able to recall this job. If this job address was in Amarillo it would not have been us who performed the work. But if it was in Lubbock it is possible but our normal procedure for window repair is to look at the window from the outside so we don't usually need anyone there to provide a estimate. Once it is looked at by our technician I provide a price to the customer per phone call from my office. We always let the customer know before we install and we prefer to have customers present but there are times in which we make exception if the customer prefers it, but only if we can do the installation from the outside without going in. When this method is used I always inform the customer of the policy and warn them about the issue of broken glass being in the home once we are finished even though it usually doesn't fall in or if it does it is very minimal, but it is still something I warn them about. When we install without the customer present we do not go inside nor can we get inside to get glass that may fall in. Even reaching in to the home is not company policy when the customer is not present. When the work is complete I call and let the customer know what to expect once they arrive home. I personally call each customer and tell them we will be installing so I don't know how this could happen but I certainly would like to know of any problems I am unaware of. Thank you for you time in letting me know what happened so I can remedy any issue there could have been.
Tyler D.
05/2015
5.0
glass repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800
Lisa R.
01/2014
5.0
glass repair
  + -1 more
.
Description of Work: I used Action Glass & Mirror
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Action Glass & Mirror
thank you so much for taking the time to write a review for us on Angies list. it is very much appreciated
Judy F.
10/2012
5.0
glass repair
  + -1 more
They took the time to come out twice and look it over. They ordered two pieces of window and they themselves made a wooden ledge . the first window sat on the wooden ledge and then another window set to one side and they put the doggie door on the other side. I had called every window and glass place in town with what I wanted only two said they would come out and look. Action glass came out with ideas and we agreed on a price. I was happy with the result. I had to paint the wooden part but I knew I would have to do that. It looks alot better than the other way I had the doggie door. They were polite and I thought the price was good. The dogs love it too.
Description of Work: They took out a large window and installed a new one with a doggie door in it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$589
Caroline H.
07/2012
5.0
glass repair
  + -1 more
Action Glass and Mirror were great. They are worth having on Angie's List. Their prices were very reasonable.
Description of Work: Action Glass & Mirror installed a bathroom mirror.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200

    Contact information

    2112 Clovis Rd, Lubbock, TX 79415

    http://www.actionglasslubbock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Glass and Mirrors,
    Windows,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling

    FAQ

    Action Glass & Mirror is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Action Glass & Mirror accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Action Glass & Mirror offers free project estimates.
    No, Action Glass & Mirror does not offer eco-friendly accreditations.
    No, Action Glass & Mirror does not offer a senior discount.
    Yes, Action Glass & Mirror offers emergency services.
    No, Action Glass & Mirror does not offer warranties.
    Action Glass & Mirror offers the following services: commercial and residential new installation and repairs. Storefronts, glass repair and sales, showerdoors, furniture tops, custom mirrors, windows, custom designs for glass boxes, mirror decor, insulated glass, safety glass and other special order merchandise. everything except auto glass
    auto glass

    Contact information

    2112 Clovis Rd, Lubbock, TX 79415

    http://www.actionglasslubbock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM