A1 Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Looking for top-notch plumbing services? Look no further than A1 Plumbing! Our team of experts is dedicated to providing exceptional service and attention to detail. Contact us today for all your plumbing needs.

Business highlights

Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and Commercial Plumbing Repair, residential new construction, drain services, gas service, water lines, slab leaks , water heater and tankless repairs and replacements.

Services we don't offer

No septic systems

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.2
responsiveness
4.2
punctuality
4.9

Filter reviews by category

Showing 1-10 of 10 reviews

Tere P.
09/2016
1.0
plumbing
  + -1 more
Service came looked at it told us how to fix it and left after he collected $75.00.
Description of Work: Anytime I go through home warranty, I have to call them to find out if they got my request , yea but we can't be there until late tomorrow. Both times its been two to three days for back up in my house. The guy came out two days later said he can't snake it so he told us how to fix it ourselves and what to buy and took $75 for nothing now not just my kitchen sink is backed up but I have a foul odor and the bathrooms and shower back up, but it's 1 1/2 days before they will come look at it.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Lynda S.
04/2014
5.0
plumbing
  + -1 more
Mike was friendly and very clean. He answered all of my questions.I will use A-1 Plumbing again & will recommend them to everyone.
Description of Work: Mike had to clean out the lime buildup in kitchen & bathroom faucets. Replaced the hot shutoff under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert R.
10/2013
5.0
plumbing, water heater repair
  + 0 more
After estimate, showed up promptly and finished job quickly even with a couple of surprise conditions encountered...am very pleased with the result on this project as well as numerous other smaller projects here and across town over the past decade! A very knowledgeable and skilled bunch of hard workers!
Description of Work: dig trenches and place septic drain field pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sherilyn P.
09/2013
5.0
plumbing
  + -1 more
Great - efficient!
Description of Work: Through home warranty company - replaced faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Nathan H.
09/2013
5.0
plumbing
  + -1 more
My home warranty company contracts with A-1 to complete plumbing service requests. I anticipated A-1 would call me upon receiving the request that I submitted through the home warranty website; however, I had to call them three days after submitting the request. I'm unfamiliar with the service request submission process, so the 3-day turnaround may be common and may have something to do with the home warranty company. I called A-1 on 9/11/13 to check the status of the request and to see when they'd be out to check the faucet. 30 minutes later, the guys were at my door. After going to get parts, they returned and had the problem fixed in no time at all. Great guys, great work. Thank you-
Description of Work: Fixed leaky bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Theresa P.
08/2013
5.0
plumbing
  + -1 more
They are very good and professional. They talk us through what they are doing and give advice on how to prevent issues in the future. We highly recommend them to others.
Description of Work: They have done several different projects around our home - bathroom plumbing, kitchen sink drain, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mika B.
06/2012
5.0
plumbing
  + -1 more
Gary and Matt are outstanding. They are very friendly over the phone and made me feel at ease with our plumbing situation.Gary is very honest and quickly identified the problem and was out the very next day to fix it. He spend time to help me understand exactly what he was doing and why. He also showed me the incorrect was the previous plumber installed our filter and why it was not right.Without a doubt, I will call A-1 Plumbing for any of my plumbing needs. I have also referred him to several of my neighbors.
Description of Work: We moved into our new home February 2012. We called a plumber recommended by our Realtor to install a water softener and whole home water filter. After a month or so we noticed the carpet in our sons room was wet. Since we just moved in our home, we had a 1yr Home Warranty and contacted them to have a plumber dispatched. A-1 Plumbing was dispatched out to our home and arrived the same day. They did leak detection and were unsure of exactly where the problem was. We did not see water anywhere except in my sons room. After further research it was discovered that the water filter the previous plumber put in was installed incorrectly with bad pipes and fittings. We turned off water to the house when it was not in use and Gary returned promptly the next day with the correct materials and fixed the problem immediately. Gary spent extensive time trying to determine where the problem was and ran a leak detection test throughout the entire home, not just in our trouble area. I am so thankful our Home Warranty recommended him to us and we will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Janet P.
06/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a blocked drain, they guarantee their work for 30 days, run all the way to the city line to clear it, and the guy was a doll - didn't come in bc he was muddy, took good care of us.
Rating CategoryRating out of 5
Yes, I recommend this pro

J.S. H.
03/2012
5.0
plumbing
  + -1 more
They are two very strong christian men. They are a small company. They have come to my house numerous times because I have an older house. They have fixed the problem every time.
Description of Work: They cleared a stoppage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrea G.
11/2011
1.0
water heater repair
  + -1 more
The job was done through my home warranty company so all I paid was the deductible. Initially when he called me on the phone he was not very professional; he actually was a bit rude. I had asked that they call me when they were on the way because I work during the day but I could meet them there if they would call me but he was already at the house and he was impatient that I was wasn't there so when we got there and came in the house, spent about five minutes and said he would be back later with my new water heater. He came back later with another guy and they installed the water heater. When they were leaving he gave me bill which was twice as much as they had originally quoted and he said they needed to put in extra parts but did not share that information with me until I asked him about it. He was disgruntled, but explained what he did. After he left there was a gas leak around the part that he put in so I had to have him come back; then have the gas company come back to turn the gas off and then on again. My husband finally had to deal with A-1 to get the situation resolved and I will never use them again.
Description of Work: I used A-1 Plumbing to install a new water heater.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$150

    Contact information

    6515 68th Street suite 201, Lubbock, TX 79424


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    M9472
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Drain Pipe Installation

    FAQ

    A1 Plumbing is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    A1 Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, A1 Plumbing offers free project estimates.
    No, A1 Plumbing does not offer eco-friendly accreditations.
    No, A1 Plumbing does not offer a senior discount.
    Yes, A1 Plumbing offers emergency services.
    Yes, A1 Plumbing offers warranties.
    A1 Plumbing offers the following services: Residential and Commercial Plumbing Repair, residential new construction, drain services, gas service, water lines, slab leaks , water heater and tankless repairs and replacements.
    No septic systems

    Contact information

    6515 68th Street suite 201, Lubbock, TX 79424


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM