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PRISTINExteriors

Decks and Porches, Decorative Concrete, General Remodeling,

About us

PRISTINExteriors is a Residential Construction Company. We specialize in Patio Construction...focusing on Decorative Concrete, Cedar Arbors, Covered Structures, and Outdoor Kitchens. Other areas of expertise include...Concrete Pool Decks, Driveways and Side Walks. Recently we have added Exterior Home Painting, Siding and Trim Work, New Roofs, Window Replacement, and small Landscaping Jobs to our Pristine Services!

Business highlights

17 years of trusted experience
Family Owned & Operated

Services we offer

Concrete Patios, Pool Decks, Driveways, Side Walks, Cedar Arbors, Covered Structures, Detached Garages and Car[ports, Outdoor Kitchens, Home Siding and Trim, New Roofs, Replacement Windows, Small Landscaping Jobs AND STAMPED CONCRETE!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

2.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-4 of 4 reviews

Brittany C.
07/2021
1.0
decks, concrete driveways, remodeling, roofing, stamped concrete
  + 3 more
We paid Heather and James Ryan Gaston $6,000 deposit in April to do a patio extension. After many delays (most rain, but several delays on their part) demo began after Memorial Day and after even more excuses and delays, concrete was finally poured on 7/8/21. We paid our 2nd payment of $6,000 and was told they would be here to start work. Since then they have changed their business name (PRISTINExteriors turned to PRISTINE on Google Maps, Exteriors Pristine on FB) and now they are marked "permanently closed" on Google maps. Their business phone number no longer have a business voicemail and they will not respond to our calls. Do not do business with these people. We have lost $6,000. Not sure how they look their 3 girls in the face knowing they are ripping people off!
Description of Work: Patio Extension

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

rebecca W.
07/2021
1.0
decks
  + -1 more
Ryan the owner took deposit but has never come back to start a work. This company is a scam.
Description of Work: circle drive way with ramp tp front steps fo have wheel chair access in front of the house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Andrew R.
12/2020
1.0
decks, outdoor kitchens
  + 0 more
These people are thieves. We hired them and paid $ up front. Their service and professionalism was not at all impressive. They took our money, didn’t pay the subcontractors. Didn’t get anything completed Update as of 1/5/2021: This is not true. So where is the material at? I haven’t seen any material. You can’t just buy material for my project and not deliver. In your email on Nov 10th you stayed that you would use my material on another project and then issue a refund. Again, you are nothing but a crook. You were not licensed to work in Louisiana. Where is my material that you supposedly purchased.
Description of Work: Patio cover , outdoor fireplace

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$28,000

Response from PRISTINExteriors
Mr. [Member Name Removed], I hope this response finds you well. As with most contracting companies we do require a certain percentage paid up front along with a signed contract to begin the process of any project. After we received your first draw we began the first phase which was your outdoor fireplace. About a week or so into it you notified us that you had lost your job and needed a refund. Although we felt awful that you had become unemployed, there was material that had already been purchased with the money we received from you. Materials such as lumber (which we were going to use in the next phase of your project) cannot be returned. All of this was explained to you on an email dated November 10. We wish you and your family a Happy New Year, and truly hope that things turn around for you.

Hailey C.
09/2020
5.0
decks, remodeling, stamped concrete
  + 1 more
Review My husband and I have used PRISTINExteriors for many outdoor projects over the years. We had our sidewalk stamped a few years ago. We were so please with the whole process that we had them come back to resurface our pool deck and build a small outdoor kitchen. I highly recommend them for all outdoor renovations!
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    300 W Cotton St, Longview, TX 75601

    http://pristinexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Decorative Concrete,
    General Remodeling,
    Outdoor Kitchens,
    Roofing,
    Concrete Driveways,
    Pavers and Hardscaping,
    Exterior Painting,
    Siding

    FAQ

    PRISTINExteriors is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    PRISTINExteriors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, PRISTINExteriors offers free project estimates.
    Yes, PRISTINExteriors offers eco-friendly accreditations.
    No, PRISTINExteriors does not offer a senior discount.
    No, PRISTINExteriors does not offer emergency services.
    Yes, PRISTINExteriors offers warranties.
    PRISTINExteriors offers the following services: Concrete Patios, Pool Decks, Driveways, Side Walks, Cedar Arbors, Covered Structures, Detached Garages and Car[ports, Outdoor Kitchens, Home Siding and Trim, New Roofs, Replacement Windows, Small Landscaping Jobs AND STAMPED CONCRETE!

    Contact information

    300 W Cotton St, Longview, TX 75601

    http://pristinexteriors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM