Sometimes I'm not here when they come. They have a protocol sheet that they follow. I'd recommend hem. They did just fine.
Description of Work: Merry Maids come and clean the house once a month. Carol is the preliminary one. She's the leader of the team and she's been coming here for 8 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary G.
05/2014
5.0
house cleaning
 + -1 more
unknown
Description of Work: Thoroughly cleaned house. Excellent work, pleasant and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy L.
11/2013
1.0
house cleaning
 + -1 more
I was interested in Merry Maids when recently searching for a cleaning service. After reviewing their website, I emailed them to set up an appointment for a quote. After a week with no response to my email, I decided to call the contact number. The lady who answered the phone did not identify herself nor the company and after I told her my concerns proceeded to tell me that the owner would follow up with me the next day. Almost a month later I have yet to hear anything from the owner via phone or email. I have since found another cleaning provider and I am very happy with their service. Obviously Merry Maids in Longview, Texas are not in need for any new customers since they can not seem to return emails or phone calls. Good Luck in their endeavors to keep their franchise open with that type of customer service.
Description of Work: I could never get anyone from the sales office to return my request for a quote via email and phone.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
KAY S.
06/2013
4.0
house cleaning
 + -1 more
They have done a very nice job. Reseanable price and they provide all the supplies.
Description of Work: cleans kitchen/living area/bathroom /bedroom/
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Margaret D.
06/2013
2.0
house cleaning
 + -1 more
It's not a good service and they're very expensive. I had used them for 4 or 5 months. They came every other week. They stay for maybe 3 hours. They'd be here when they said they would be. My daughter used them, too and we were never successful in teaching them with how to make the bed. They got them all backwards, upside down, anything you can think of it. I just gave up with them.
Description of Work: Merry Maids of Longview came out to make me clean the house.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$100
Harvey I.
04/2012
4.0
house cleaning
 + -1 more
They cleaned my house while I was at work. I think that their pricing is very high.
Description of Work: I use their cleaning services.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
Debbie M.
03/2012
5.0
house cleaning
 + -1 more
They do a good job. They are very consistent. I did have some problems early on with them but they changed their cleaning crew so all the problems were resolved and everything is nice and neat when I come back home.
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Service Categories
House Cleaning
FAQ
Merry Maids of Longview is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Yes, Merry Maids of Longview offers free project estimates.
No, Merry Maids of Longview does not offer eco-friendly accreditations.
No, Merry Maids of Longview does not offer a senior discount.
No, Merry Maids of Longview does not offer emergency services.
Yes, Merry Maids of Longview offers warranties.
Merry Maids of Longview offers the following services: Cleaning services.