Longview Iphone Repair

On a whim and no iphone repair centers near by ( I.E. Apple Retail Stores) I went to another generic cell phone repair shop in Longview and within minutes was treated so rudely that I sought out another source. As I drove away I remembered a business that i passed twice a day on the way to and from work that had a lighted scrolling sign that simply stated " Iphone Repair " . I went there not expecting much in the way of freindly customer service after my previous attempt with the aforementioned experience and boy was I not prepared for the wounderful experience that I was walking into . I was greeted immediately by a gentleman by the name of Ethan Langley. Do not forget this name because he is one of the nicest people you will ever meet in Longview . He was very attentive and genuinely interested in my daughters iphone which I had bought used and experiencing unknown problems with and told me he would gladly help me figure out and correct . This iphone was a birthday gift two days before and she was crushed when it became totally unresponsive and simply not working correctly . Mr. Langley seemed genuinely interested in my problem and assured me he would do his best to identify and fix the problem . BOY DID HE EVER !!! All he asked of me was a few days patience and he would do his best to find the problem and repair it . Even to the point of using his time at his home until the problem was fixed . He could have simply replaced the part that I told him that I thought was the problem but he did not replace it because he tried new versions of the same part and determined that was not the problem. He eventually fixed the problem ( software issue) and in the end did not charge me a penny because as he said , " I didn't do much in the way of repair ! " I insisted that he let me pay him something but he refused to let me. I hope I will never need his services again but if I do I will not hesitate to call him again and continue to spread his companies name to anyone who will listen. By the way since he would not accept payment I grabbed a handful of his business cards and promised to hand them out to anyone who is having iphone issues . I can't promise he will not charge you for his service but I can promise you he is honest and trustworthy and very conscientious about his business and his customers . He left me feeling like I had just made a new friend . Thank you Mr. Langley and good luck with your iphone repair business !!!