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Albert Goettle Plumbing Inc

Plumbing, Drain Cleaning, Natural Gas Lines

About us

Full service plumbing company. Faucet repairs & replacement. Drain cleaning. Water lines repair & replacement. Water heater repairs & replacement.

Business highlights

44 years of trusted experience

Services we offer

Residential & Commercial Plumbing Repairs

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 31 reviews

Bob H.
09/2018
3.0
plumbing
  + -1 more
Resident hasn't mentioned the odor since plumber did the work. I was given an (apparently, unofficial) estimate that was considerably less than the invoice. The major expense was $369.25 for a plumber for 3.5 hours.
Description of Work: Renter complained of odor in the area of house with the master bath. Plumber reported pipe under toilet, in crawl space, cracked.

Rating CategoryRating out of 5
value
2.0
responsiveness
4.0

$570

Scott J.
12/2014
4.0
plumbing, drain cleaning
  + 0 more
They arrived as scheduled and performed the job very efficiently. As a consumer, you always want a lower price, but the important thing is it was done correctly. Another plumber performed the same task for $40 dollars lower one month ago and the job lasted one month. These guys know what they are doing. They are friendly and they get the job done. I was recommend them for any plumbing needs.
Description of Work: Unstopped the sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Marvin G.
07/2014
5.0
plumbing
  + -1 more
They do excellent plumbing work. Their prices are good. They are nice, clean, and they clean up after their work. They are the only company that told us that they are charging us for the hour and if they have some time left, they ask if there is anything else that we needed done. I never had a plumber that asked for more work. Since we were paying for the entire 1 or 2 hours, he was honest enough to say, "Okay this is fixed. It did not take long. Have you got anything else because you're still paying me and you still have time left to get something else done." So we did. They did the bathroom and fixed whatever was in the bathroom like sinks and faucets.
Description of Work: We have used Albert Goettle whenever we had plumbing situations come up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindy A.
06/2014
4.0
plumbing
  + -1 more
We decided to go with a different company.
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Kristin C.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
Very nice, professional, considerate! Always on time, always polite, always clean up the and quot;messand quot;. As a woman, I appreciate they always explain the issue, and the process of the repair. Dispatcher is also awesome!
Description of Work: Many projects- clogged drains, temperature issues in shower, located a leak in the shower pan, leaky faucets, failed toilet valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Charles K.
04/2014
5.0
plumbing
  + -1 more
Arrived as scheduled and completed work in less than an hour. Very friendly and efficient.
Description of Work: Replaced two outside faucets that were leaking or broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Larry T.
01/2014
5.0
plumbing
  + -1 more
It went well. It took a couple of hours, but progressed well without incident. The workers were polite as we continually passed them in the hall during the work.
Description of Work: I have a Rinnai Tankless water heater which works best if it is occasionally flushed with a vinegar solution to remove calcium deposits. This is what Goettle did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tura M.
08/2013
5.0
plumbing
  + -1 more
Great - unfortunately no bid.
Description of Work: I contacted Mr. Goettle about a bathroom remodel bid and his office said they would get with Mr. Goettle about it and call me back. They did the next day to let me know they were too busy at this moment so no bid. I appreciated the call back so I could continue with my planning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna P.
03/2013
5.0
plumbing
  + -1 more
They did good work. They did what they were supposed to do in a good time manner. They finished the job in one day. The price was reasonable for plumbing. They came out the next day. They called me so I could meet them and not have to sit out here and wait, which I liked.
Description of Work: I used Albert Goettle Plumbing to fix a sink in a bathroom that was broken.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob C.
03/2013
5.0
plumbing
  + -1 more
I have used Albert Goettle Plumbing on several occasions for different reasons. They have always been professional, ethical, polite, punctual and friendly. Their prices have been reasonable and I have never felt over charged for the work they performed. I have had several different plumbers from Goettle Plumbing do work for me and they all performed extremely well. I will use them exclusively for any further plumbing needs.
Description of Work: In the past they have repaired hard to find hose bib parts, re-routed drain pipe for air conditioner evaporator, routed a gas line to replace electric range with a gas range top. They have also performed other services for me going back many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob C.
06/2012
5.0
plumbing
  + -1 more
From the first phone call to the completion of the job, they have been prompt, courteous, and professional. They always clean up well after every job. I think they are a model of what a service company should be.
Description of Work: I have used Albert Goettle Plumbing over the last 15+ years whenever I have a plumbing problem. They made a very difficult install of a gas line for a gas range top, installed 2 toilets, cleaned out clogged discharge lines, and when my AC drain line became clogged with no way to clear it, they ran an auxillary drain line and tied in with a bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Albert Goettle Plumbing Inc
Member, Thank you for your nice comments! We strive to be the best! Customer's like yourself are very much appreciated!

Terrel H.
06/2012
5.0
plumbing
  + -1 more
I have them on speed dial on my phone because you never know when you're going to need a plumber. When you call them they are there, Johnny-on-the-spot. They have always treated me well and have done a good job. They are reasonably priced and are in line with everyone else as far as I'm concerned. I trust whoever they send.
Description of Work: I use Albert Goettle Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Albert Goettle Plumbing Inc
Thank you, for your kind words and positive report for us! You are a valued customer and appreciate your business!

Jerry C.
05/2012
5.0
plumbing
  + -1 more
Smooth from start to finish. Showed up on time, finished the job in a few hours. No mess, no muss, no fuss. We have used Albert Goettle Plumbing several times over many years and have never been disappointed. They are always competent and professional.
Description of Work: Installed a new kitchen sink faucet and new bathtub faucet and showerhead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Albert Goettle Plumbing Inc
Thank you, for the nice grade you have given us! Your business is very appreciated!

Marilyn J.
03/2012
4.0
plumbing
  + -1 more
They're quick and come out when they say they will. I give them good ratings and will continue to use them in the future.
Description of Work: They came out last month. They fixed 2 toilets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$124

Response from Albert Goettle Plumbing Inc
Thank you for the report! We greatly appreciate your business!

Tricha G.
02/2012
5.0
plumbing
  + -1 more
Called at 8:00am they said it would be after lunch. They called back around 9:00am and said plumber was finished early, I said great, come on over. They were very professional, came in and got right to work. I asked them to check another drain, They did, and were very nice about it. Second sink drain had to be cleaned from the roof. They did a great job. I finally feel I have found a plumbing company I can call again and again.
Description of Work: Had 2 sink drains cleaned. From under sink and roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

jimmy H.
01/2012
5.0
plumbing
  + -1 more
They are a really great company. They are really professional and are just about always available.
Description of Work: I had them come out to fix some minor plumbing in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay B.
01/2012
5.0
drain cleaning
  + -1 more
Every drain in our house was backing up. Have used him several times. He even came out on a Thanksgiving one time to fix my toliet that had backed up. I would use him again and would recommend him to other people. He is wonderful.
Description of Work: Blew out lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
07/2011
1.0
plumbing
  + -1 more
Overall, I will have to call a different plumber to check the water line to the dishwasher to see if any water is getting to my dishwasher since this plumber says he couldn't get to it. I own a pier and beam home and there is adequate space underneath to work.
Description of Work: I am not sure about the exact date this company did the plumbing. I have used them on two seperate occassions. I was happy with the work, but not the repairmans attitude. Both times the plumber while performing the work complained constantly about my galvanized piping. My home is over 50 years old and I didn't build it. On the most recent visit to replace some shower fixtures I asked the plumber to see if I had water running to my dishwasher. The plumber went under my home and came back and said he couldn't get under it and that he wasn't going to try. I then asked him to arrange to have an estimate to replace the galvanized pipes. He said he would ask his boss and get back to me. I never heard from him again. I have a dishwasher that worked once upon a time and a plumber did hook up a water line. Why this plumber couldn't get to it is beyond me. He complained constantly about my homes plumbing. Perhaps he should choose another occupation. Anyway, I will never use this company again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$150

Response from Albert Goettle Plumbing Inc
Customer did not like the price we gave him to re-pipe house. He did not accept our bid.

Liz P.
09/2010
5.0
plumbing
  + -1 more
I stopped by my house at lunch. I flushed the toilet and it continued to run, not a trickle, but gushing. I jiggled the handle and it continued. I called Albert Goettle Plumbing for service. I received a callback within 15 minutes, stating the plumber was on his way. Two men arrived and repaired everything in 15 minutes. I was very pleased with the quick, professional service. I recommend Albert Goettle Plumbing for anyone needing plumbing work.
Description of Work: Repair dripping faucet in Master Bath Repair dripping faucet in Kitchen Repair toilet in Guest Bath

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Edward C.
09/2010
4.0
plumbing
  + -1 more
It went very well. Only complaint was that I was charged an extra twenty minutes for what they explained to me as a dispatch fee, when they only stayed 50 minutes to finish the job. But the plumbing work was very good and they were very courteous. This is the second time I have used them and was just notified of the dispatch fee.
Description of Work: I had them replace a toilet flange that had come loose from old age.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Albert Goettle Plumbing Inc
We do not charge a "dispatch fee". Our time on the job is started once the plumber is dispatched & ends once the job is complete. This is typical procedure for most plumbing contractors. By reviewing the plumber's report from the job work order his actual time on the job was 1.25 hours. We make every effort to do quality work in the least amount of time as possible.

Gail D.
05/2010
4.0
drain cleaning
  + -1 more
Punctual, friendly and professional. The plumber replaced some parts and fixed the hot water problem and cleaned the drain. They explained what they were doing and why. Cost of their labor was in-line with local plumbers. I would use this company again.
Description of Work: I had a strong odor from the bathroom sink and low hot water pressure.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Linda S.
04/2010
5.0
drain cleaning
  + -1 more
I was very pleased with him. He was on time and professional. He did good work for me.
Description of Work: He did some drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
04/2010
1.0
drain cleaning
  + -1 more
The remounted toilet was unstable and broke in just a few weeks and the person I spoke to suggested that I stood on the toilet and broke it!!!
Description of Work: Remounted a toilet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Albert Goettle Plumbing Inc
We did go back at no charge two times to tighten and secure the toilet to the floor. Each time the homeowner would grab the toilet bowl and yank on it back & forth. The member said that it should not come loose by yanking on it, but the first time the plumber told him that the toilet is not meant to handle that type of punishment.

Glynda S.
10/2009
5.0
plumbing, drain cleaning
  + 0 more
The experience was wonderful! I had called several plumbers in the Longview, Texas area and gotten estimates for what we needed done. Albert Goettle Plumbing was here within an hour, they called before they left their office to let me know they were on their way. It only took them about 1-1/2 hours to complete the job. They removed and replaced our old gargbage disposal with a new one, replaced the pipes under the sink and simplified the way the pipes were ran. They ran a plumbing snake thru the pipes and made sure that the sink was draining properly, by checking the dishwasher and washing machine drains as well. After the work was performed I was shown how the disposal works, shown what to do if it stops and they explained how the pipes were ran. I was also told that there is a 30 day "warranty" on the drainage. In other words if sink backs up or is slow to drain that they will come back out within the 30 days at no charge. The best part is that the total bill with the senior citizen discount was $120.00 less than the estimate we were given! I would recommend Albert Goettle Plumbing to anyone who may need a plumber in the future.
Description of Work: Removed and replaced garbage disposal. Replaced pipes under kitchen sink. Ran snake thru lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

DORIS T.
06/2007
5.0
drain cleaning
  + -1 more
This a good and generous man. His quality of work is excellent. He came on time and was very responsive to any questions I had. He's so helpful to me partly because of my age. It's very nice that he is good to the elderly.
Description of Work: They cleaned and unclogged a drain in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2

Contact information

5918 Old Highway 80, Longview, TX 75604


Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Natural Gas Lines

FAQ

Albert Goettle Plumbing Inc is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Albert Goettle Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Albert Goettle Plumbing Inc does not offer free project estimates.
No, Albert Goettle Plumbing Inc does not offer eco-friendly accreditations.
No, Albert Goettle Plumbing Inc does not offer a senior discount.
No, Albert Goettle Plumbing Inc does not offer emergency services.
Yes, Albert Goettle Plumbing Inc offers warranties.
Albert Goettle Plumbing Inc offers the following services: Residential & Commercial Plumbing Repairs

Contact information

5918 Old Highway 80, Longview, TX 75604


Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM