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Anchor Plumbing

4.7(
36
)

Plumbing, Drain Cleaning, Water Heaters,

... +9 more

About us

All plumbing needs can be completed including; repairs, remodels, new construction, repipes, sewer and drain cleaning. We also offer services for LP-Gas lines including repair or replacement, or new gas lines. Slab leak detection and repair. Authorized by the Rail Road Commission of Texas to service LP-Gas State License Master Plumber M18310

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing. Sewer drains. Slab leak detection & repair. Remodels & complete repipes.

Services we don't offer

Appliance repair.

Amenities

Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.736 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
6%
2
3%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.6
Write a review
Showing 1-25 of 36 reviews
Teresa Q.
09/2017
3.0
plumbing
  + -1 more
BEWARE of hiring them. The plumber on this job was padding his hours! He'd leave the shop @ 8:30 & clock in then but wouldn't get to my house until hours later (we're a 15 min drive)!! Thankfully we have security cameras that proved he was lying!!! They wanted an ASTRONOMICAL amount of money until we proved he was lying. . . Our security cameras saved us over $500.00!!
Description of Work: Pipe under house was broken, toilet & tub in one bath kept backing up. Their quality of work was excellent, and my bathroom is fixed!
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0
$3,000
Response from Anchor Plumbing
I apologize about your experience. The job itself total cost was $2,600 and after speaking with you about these issues, we knocked it down to $1,900. Not $3,000. We have researched the issue further and found that our plumber was on the job by 9am sending us pictures via SMS. We went out on a holiday weekend, fit you in and had the job done within a week. Unfortunately, there are customers who are out to ruin reputations, slander names instead of working with the contractor. There was no resolving this properly with this customer. Again we apologize that you feel we are liars, but we certainly are not. We are a small family run business, not crooks. May you have a blessed day.
Kathleen T.
12/2016
5.0
plumbing
  + -1 more
It turned out just fine. Good plumber.
Description of Work: Put in a sink and some other things.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Toni P.
11/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: I called Anchor Plumbing for service because one of the pipes in my yard were clogged. The company arrived in a couple hours. I highly recommend them to anyone!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lanna B.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were fast and courteous and got the job done.
Rating CategoryRating out of 5
Yes, I recommend this pro
beth A.
07/2016
5.0
plumbing
  + -1 more
Mr Lester and crew dug about seven feet back under the slab to repair a leak in the sewer pipe. Excellent, careful and thorough work. I would definitely recommend this company. Work started the day I called, and was completed on the third day. Plumbing was only inoperable for about an hour. No dirt in the house, all work was done outside.
Description of Work: Sewer pipe leak under slab
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Melvin J.
05/2016
5.0
plumbing
  + -1 more
He replaced the facet with one that was better for me. The original one always started leaking after about two months use and I would have to replace the grommet. The he installed is a faucet that does not require a grommet.
Description of Work: Lester replaced my leaky outside faucet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Caroline D.
04/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Cut hole in wall & fixed pipe behind front of bath.?o
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$350
Response from Anchor Plumbing
We are sorry you felt the pricing was too high, we use nationally accepted price book that stays current and updated. The valve on the wall was severely corroded and had to be cleaned extensively to accept solder. In the future, please visit our website: [hyperlink removed] to visit our savings center. Thank you for your business and have a blessed day! Jerald Lester - M18310
Randy F.
01/2016
4.0
drain cleaning, plumbing
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Chad N.
12/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: I bought a house and was having problems with sewer line stoppage. Every month it was needing to be unclogged and the home warranty used their own plumber. After home warranty expiration I called Anchor Plumbing and they unstopped the line and it has been almost a year with no problems. Very good price and swift reaponse.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Debra B.
08/2015
5.0
plumbing, water heater repair
  + 0 more
Prompt, professional, clean & quality work meets with safety code. Proper emergency shut-offs installed. PVC trim, caulking & attention paid to fitting space and replacing surrounding floor trim properly was done. All good.
Description of Work: Installed new water heater, a custom fit raised stand, and drain pan. Hauled off old heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Dale H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
He was on time had his tools he needed and was quick. I recommend wholly.
Description of Work: Clear a stoppage in toilet line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Melvin J.
09/2014
4.0
plumbing, water heater repair
  + 0 more
The experience went well. I decided to have him inspect and drain my heater once a year.
Description of Work: Jerry inspected and drained my hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$225
Dale H.
07/2014
5.0
plumbing
  + -1 more
NG!Jerry was prompt, courteous, and efficient. He took pictures with his phone of problem areas under the house that need to be fixed and gave me a good fair estimate on what it will cost to fix the issue. He also did not charge me anything for coming back out to clean the system this date. Called it warranty repairs, even though he did not have to. If you need a plumber, you will not go wrong with ANCHOR PLUMBING!!
Description of Work: Jerry came right out and cleaned out the stoppage in our sewer line. He then reviewed our drainage system and identified several issues and gave me a bare bones estimate on what it would cost to really fix this issue.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale H.
07/2014
4.0
drain cleaning, plumbing
  + 0 more
Went pretty well, did not fix my garbage disposal that was leaking as he said he did not have a disposal handy. Did clear the drains, but now less than 30 days latter they are clogged again. I have recontacted the plumber to see what he is willing to do to correct this problem. Will keep you posted.
Description of Work: Cleared a drain on my kitchen and front bath.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Stephen S.
06/2014
5.0
plumbing
  + -1 more
I gave the guys a call and they came out the next day to give me an estimate of the job. They finished the job promptly and didn't charge any more money after finding multiple problems with my drain line. When I bought my house the toilets were not properly connected to the floor and they fixed all three. They were all polite and courteous and did a good job. I would recommend their services.
Description of Work: Replaced rotten drain line to my sink and dishwasher that had caused a pool of water beside and under my house. They also repaired and reseated 3 toilets in my house that were not even bolted down.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Sherry P.
06/2014
4.0
plumbing
  + -1 more
Jerry was kind enough to refund me $260. My husband and I were very grateful for that. He is a professional concerned with his reputation in the community, and we like that! We would hire him again.
Description of Work: Needed "cash" up front and claims to have a bionic ear to use outdated equipment. I feel he should have done things in the reverse order, which may have resulted in other services not warranted. Did not complete all that was asked for.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Response from Anchor Plumbing
Ms. [Member name removed], We are very sorry you were not satisfied with our services. It is our goal to maintain professionalism at all times providing a job that satisfies our customers. Anchor Plumbing has been in business over 30 years and we try to be very competitive in pricing. We apologize if you felt our prices were not fair. If a customer is unhappy, we urge them to contact our office directly in order to better serve you. We will be contacting you regarding this issue.
Amanda B.
02/2014
5.0
plumbing
  + -1 more
Very professional. They showed up in a timely manner and were able to fix a leak that we had in a 90 degree elbow in the wall of our mother-in-law house. It leaked because the water shut-offs to the house allowed water through even though we had the water turned off. So we also had him rework the water shut-offs for that house and the barn as well as two sprinklers. They were pleasant and professional. I will definitely hire them again if we need any plumbing work.
Description of Work: Fixed a broken pipe and replaced four water shut-off valves.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Karen H.
02/2014
5.0
plumbing
  + -1 more
I have used them for years. Very honest. I always call them first.
Description of Work: I had several small repairs done on this visit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Steve V.
01/2014
5.0
plumbing
  + -1 more
Very professional. Very knowledgeable. Will use again
Description of Work: fixed a leak on our bathtub; also fixed minor problem with our toilet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Paula S.
01/2014
5.0
plumbing
  + -1 more
The talked to me, looked outside and we found out because the shower had not been used for years and because water was turned on the gas is held in the trap and will then escape. They told me i need to start turning on water and letting it run through the pipes every couple of months.
Description of Work: Just came into the house and found out the source of the smell.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71.25
Lanna B.
11/2013
5.0
plumbing
  + -1 more
Prompt, courteous, reasonably priced, what more can you ask for? I would definitely use them again and recommend to others.
Description of Work: Clear outside sewer line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Florence S.
10/2013
5.0
home remodeling, plumbing
  + 0 more
Jerry and crew did a great job.I can always depend on him. He is honest, trustworthy and dependable.
Description of Work: installed new gas line and installed gas fireplace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Amber U.
10/2013
5.0
plumbing
  + -1 more
They arrived on time and did very good work in the Aug heat out in the pasture. Came back and finished the next day by turning the water on and making sure that all was well. I am going to use the in the future and already had a friend use them with great results!
Description of Work: I had a major leak that we didn't even know about until the utility company called and said our bill was already over 1000.00!!! So I looked on here and called Jerry at Anchor Plumbing. We had just moved to the area and they were the closest and had good reviews. Jerry and Cody came out and searched my pastures for the leak, found it, dug it up and fixed it. Came back the next day to turn the water on. Cody even fixed a small leak in our barn toilet and didn't charge us! great quality work!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Florence S.
09/2013
5.0
home remodeling, plumbing
  + 0 more
Jerry and his crew did excellent work, always here when they said they would be. Work was done in a timely manner and done right. Clean up was excellent.. If need be will use Jerry for all my plumbing problems
Description of Work: Removed exsisting shower, tub, and toilet. Replaced lavatory. Installed handicap bar in new tub and shower stall. Install all new faucuts
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Skip L.
07/2011
5.0
plumbing
  + -1 more
Found water on the floor under the HW heater. Called Jerry Lester at anchor plumbing. Sent crew out that day and replaced the hot water line, cleaned out the water on the floor and was done in a short period of time
Description of Work: Replaced the hot water line from the HW heater to the wall.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
    • 1(current)
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Contact information

305 Katy St, Lone Oak, TX 75453

anchorplumbing.org

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Coolers,
Water Filtration and Softening,
Septic Systems,
Heating and Air Conditioning

FAQ

Anchor Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 5:00 PM

Anchor Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Anchor Plumbing does not offer free project estimates.
No, Anchor Plumbing does not offer eco-friendly accreditations.
No, Anchor Plumbing does not offer a senior discount.
Yes, Anchor Plumbing offers emergency services.
No, Anchor Plumbing does not offer warranties.
Anchor Plumbing offers the following services: Residential & commercial plumbing. Sewer drains. Slab leak detection & repair. Remodels & complete repipes.
Appliance repair.

Contact information

305 Katy St, Lone Oak, TX 75453

anchorplumbing.org

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:00 AM - 5:00 PM