They always show up on time and are very professional. They are very quick at their job and did an excellent job. The only thing we noticed was a coffee stain, but it has been there for over a year. They were able to reduce the stain.
Description of Work: I have had the work done twice.
This is the second time I've had them out to clean our carpet, (once the year before) and they did an outstanding job both times. They are on time, do a great job, and reasonably priced. Would recommend them to others, and will use them again.
Description of Work: Cleaned the carpet in two large rooms in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mike S.
09/2013
5.0
carpet cleaners
 + -1 more
My experience was good in all areas. They did what they said they were going to do, they showed up when they said and they were in and out quick.
Description of Work: I used Floors Plus for carpet cleaning 3 or 4 weeks ago. We looked at carpet samples when we were there but it was outside of our budget at the time.
The men who served me were very helpful and friendly. They gave me all the information I need to do a good job. Floors are easy to clean when polished with their cleaner, and they stay shiny for a long time. The only problem is you better make sure the floor is clean first, because the polish is very tough to remove. They told me to use a 50% ammonia solution. Wow! I will let them remove polish if it becomes necessary, a service which they are happy to provide. The second time I returned, I had to wait for them to finish loading or unloading some flooring in the next room before I could get help. I wasn't sure if they knew I was in the store. I probably could have made myself known, and it is a small business, so it is understandable if that happens. They did eventually notice me, and were just as helpful as the first time.
Description of Work: I purchased a very high quality floor finishing product. I learned about their floor polish from a friend. I tried it, and I will use it regularly now. It lays down a durable shine that does not yellow. You only need to wet mop it between applications. Apply once every two or three months. I have been in the store two times to get advice on the product and purchase it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$25
06/2006
5.0
carpet installation
 + -1 more
These guys were very helpful to me while I was deciding what carpeting to purchase. When they came out to install the carpet they finished the job in just one day and there weren't any problems. I would be happy to recommend these guys to others.
Description of Work: They installed carpeting in 3 bedrooms of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
06/2006
5.0
carpet installation, hardwood floor
 + 0 more
The whole house looked so much better now. These guys sure knew what they were doing, and I was very glad I called them. Their price was also lower than all of the other quotes that I had from other companies, and if anyone needed a good flooring company, these guys were the ones to call.
Description of Work: They installed hardwood flooring in my living room, dining room and long hallway. They also installed carpeting in 3 bedrooms, my secondary dining room, and den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
06/2006
3.0
carpet installation
 + -1 more
I really liked the carpeting as a whole and the guys were very good at putting it in for us. What made this just an average experience was the joints of the carpet were placed in what I considered weird places, such as a doorway. When I inquired about it, they said it was because of the style of carpet I chose and I would have liked to have known that from the start.
Description of Work: I had them lay carpet in 3 rooms and a staircase in my home. It was Berber carpeting.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,700
BUTCH C.
06/2006
5.0
carpet installation
 + -1 more
They did a pretty good job on our floors. They had good quality carpet and tile and good choices to choose from. I haven't had any problems with the floors. They helped move and situate the furniture and were careful not to damage anything. The floors looked great and they even hauled away the old flooring for me.
Description of Work: They replaced the tile in my kitchen and put new carpet in 3 bedrooms, living room, and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
06/2006
5.0
carpet installation
 + -1 more
They did a good job replacing the carpet and I was happy with how well they installed the new carpet. The new carpet was a pretty nice, high quality Berber carpet. They moved all of the furniture into my garage where I sat until they finished and then they moved it all back into place for me. They hauled away the old carpet for me, which I was happy with.
Description of Work: They replaced my carpet in 2 bedrooms, the living room and the dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
LAUREN C.
06/2006
5.0
carpet installation
 + -1 more
They were a top-notch company and I was real happy with their work and the carpeting. The guys were very efficient and got everything right. They took care of the old carpeting we had and cleaned up nicely. They were in and out in one day's time, so that was nice too.
Description of Work: They installed new carpeting in 3 bedrooms and in my living room.
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Service Categories
Carpet Sales and Installation,
Carpet Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Window Treatments,
Ceramic Tile
FAQ
Floors Plus is currently rated 4.8 overall out of 5.
No, Floors Plus does not offer free project estimates.
No, Floors Plus does not offer eco-friendly accreditations.
No, Floors Plus does not offer a senior discount.
No, Floors Plus does not offer emergency services.
No, Floors Plus does not offer warranties.
Floors Plus offers the following services: Carpet Sales/Installation/Repair, Ceramic Tile, Flooring Sales/Installation/Repair, Hardwood Flooring Sales/Installation/Refinishing