I gave them a B because sometimes the internet goes down. The pricing is good. They are good, they respond but when they are down, they are down. They respond as fast as they can for everybody. They are professional. I would use them again in future.
Description of Work: We use them for internet and landline phone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Joey P.
10/2015
1.0
landline phone service
+ -1 more
unknown
Description of Work: We in Livingston have no choice but to use Livcom because they bought out their competition and forced everyone onto their outdated system.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Angie H.
09/2015
1.0
internet service, landline phone service
+ 0 more
unknown
Description of Work: The company's name has been changed to LivCom. They sell bundles to include phone, internet, and cable service. They are unreliable and unprofessional. The cable service is inconsistent. They make excuses as to why they cannot get the caller ID right. The internet is slow. They take 90 days for refunds. They have absurdly low service standards because they have a perpetual contract for the Livingston area. There is no competition and it is obvious in how they do business. Pitiful overall service.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
$160
Joy O.
07/2015
2.0
internet service
+ -1 more
I work from home via the internet. The upload speed available through this provider is only 1 no matter what package you select. I drop packets constantly causing my connection to work be broken several times a day to several times an hour. I have had two techs come out. They tell me it is a problem at the office but then I hear absolutely nothing. Unfortunately there is no other provider in this area or I would no longer be a Livcom customer.
Description of Work: Attempted to troubleshoot connection issues. Failed miserably.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$120
Shinnequa H.
06/2014
3.0
landline phone service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
punctuality
3.0
Shannan W.
01/2014
1.0
landline phone service
+ -1 more
.
Description of Work: I didn't use LIVINGSTON TELEPHONE CO
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Donna G.
08/2013
5.0
landline phone service, internet service
+ 0 more
The experience is okay. We haven't had any problems with them. It is easy to get hold of someone. We don't have any choice.
Description of Work: We use Livingston Telephone Company for our phone and internet service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Landline,
Internet Service
FAQ
Livingston Telephone Co is currently rated 2.6 overall out of 5.
No, Livingston Telephone Co does not offer free project estimates.
No, Livingston Telephone Co does not offer eco-friendly accreditations.
No, Livingston Telephone Co does not offer a senior discount.
No, Livingston Telephone Co does not offer emergency services.
No, Livingston Telephone Co does not offer warranties.