MNM Cleaning Company

visited the house, gave me a quote and scheduled me for service. The cleaning crew arrived on time and was fast, efficient and thorough. all the carpet was vacuumed, tile floors were mopped, and not sure what they did to the wood floors but they looked better than ever before They cleaned the baseboards, removed cobwebs, dusted lightbulbs and ceiling fans, cleaned all the counters, sinks, shower, and tubs to spic and span clean. That was just a few of the tasks they did.

Regretfully I had to cancel the service with MNM Cleaning after repeated sub-par service. First time the issues (rushed and haphazard cleaning habits with many untouched area) were brought to the owner's attention he chose to address his team's shortfalls by providing a 20% discount on the future service (rather than wanting to know the root cause in order to address the issue) bear in mind that I have been a customer of theirs for over a year now and the 2nd time the issue was brought to him with no corrective action which consequently caused me to cancel my service (all in the span of 2 consecutive months), regretfully his answer was you never gave me a chance to correct the issue! Forgive me but, your chance was when you chose to give a discount rather than really taking the time to fix the issue. As a business owner I would think you would want to know how your team is performing specially if specific matters are brought to your attention. You would want to take the time to come to the house and see the issue first hand rather than wanting to handle it over the phone. The specifics that were brought to their attention consisted of. Rushed and haphazard service, many untouched areas (not vacuumed or wiped down), untimely bookkeeping (They rely on an an automated billing system that is to notify you when a bill is ready that you may or may not receive, at time months later) . Their cleaning service was good at the beginning but their service gradually went downhill and the impression I get from the owner's follow through is lack of care contrary to their claim of utmost care and that they accompany a manager with every cleaning team to ensure quality of service. Sad to say, that was not the case for me, I guess "to each his own".

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We had an excellent experience with MNM. The quoting and scheduling process was easy, with enough availability even in the holiday season. I was able to stay in the house while the crew of four worked. It took them two hours to do an incredibly thorough job. The lead cleaner, in addition, had excellent communication skills. The whole team was very courteous and I would certainly use them again.

This is an excellent cleaning company. Their crew is well trained and does a fantastic job. My neighbor is now using then as well.

Everything looked pretty good except they chipped about a dime size area on our stove. When we called back it took them weeks to send someone out to fix it. It looks like a child painted over it with paint. It isn't even the same color. We called back and we're told that we would be contacted when they found someone who could repair it, needless to say we've heard nothing. I strongly recommend using another company.

Great job and fast! Thank you M N M

They do a great job.

I found this company on Angie's list while searching for a company to perform a deep clean at my home before our baby shower. From the first phone call though the follow up after services performed, this company was professional, friendly, showed a great attention to details, and did a fantastic job on cleaning my home. On the initial contact, I expressed that timing was a concern due to the event happening at my home the upcoming weekend. They took that into consideration and made sure they performed their services the same week. They had a very large crew come and do the deep clean, which allowed them to knock out the entire job in under three hours. The owner was present along with the workers supervisor. They did a follow up with me requesting my opinion of the job they did and to see if I wanted to get on a schedule with them. I will absolutely be using this company again in the future and would recommend their services to anyone.

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It went really well.

I used them about 5 years ago in another north dallas city and they were good. They have expanded and their prices have gone up but they are competitive with the other companies in my area. I had a few issues with the service not rendered properly like i asked for the baseboard to be cleaned and they didn't do it. I think the team didn't know so I don't blame the workers, but the nice part is that Martha came over and looked at them as soon as I complained and took care of it. Their costumer service is outstanding! I will keep using them.

Very good experience! The crew arrived a little late due to scheduling issues, but got right to work when they arrived. Everything was cleaned thoroughly and completely. We will be using them once more before we move!

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They just did a really great job. They were very thorough. They were very easy to communicate with. They always send a leader that for sure speaks English, so, it is easier to communicate with them on things that you want made.

We are a property management Company ...I noticed the reviews on Angies List and thought I would try them on one of our move-outs, they used the lockbox to enter and had their crew come in with uniforms and own supplies. They called me within 30 minutes they would be finishing. I met them there to inspect the work they did and paid them at that time $140.00. Other than the normal, they cleaned baseboards, inside windows, window sills, woodwork. I was very please with their work and will for sure use them again we are very picky with the type of cleaning we want for our rental homes, and I will also use them on our own personal home in the near future.

They were outstanding, professional and did a great job.

They do an excellent job everyday. I have not had any problems with them. They have great customer service even if I email them. The owner is a very nice guy.