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TLC CARPET CLEANING, INC.

4.8(
77
)

Carpet Cleaning, Carpet Sales and Installation, Air Duct Cleaning,

... +10 more

About us

TLC Carpet Cleaning is located in old town Lewisville and has been serving the North Dallas area since 1988. We are a full service residential and commercial carpet and upholstery cleaning company dedicated to setting a new standard for quality cleaning and quality service. We believe that success follows from treating customers right. That's why we pledge to act honestly and with integrity in all our business dealings. As part of that commitment, we strive to finish every job on time, within budget, and to your complete satisfaction, so you can rest assured that you're getting top-quality work at a top value with TLC Carpet Cleaning! While our forté is residential carpet and upholstery cleaning, we also service hundreds of apartment communities and have many large commercial accounts throughout the North Dallas area.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning, Carpet Repairs and Restretching, Upholstery Cleaning, Pet Odor and Stain Removal, Oriental Rug Cleaning and Rug Repairs, Drapery Cleaning, Smoke Odor Removal, Ceramic Tile Cleaning and Grout Sealing, 24-Hour Flood Service, Mattress Cleaning, Squeaky Floor Repairs, IICRC Certified in Water Restoration. The other side of our company (TNT Painting) offers full service interior and exterior painting services.

Services we don't offer

Dry Cleaning Carpet, Cleaning of Leather or Sued upholstery, Cleaning of natural stones such as Marble and Slate.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.877 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
5%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 51-75 of 77 reviews
Amanda L.
06/2021
5.0
carpet cleaners
  + -1 more
GREAT AND WONDERFUL JOB
Description of Work: CLEANED CARPET
Rating CategoryRating out of 5
Yes, I recommend this pro
Deborah M.
07/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went great
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon R.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gretchen Q.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Prompt , friendly, helpful , great price (same as advertised)
Rating CategoryRating out of 5
Yes, I recommend this pro
Tiffany O.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Laura T.
12/2015
5.0
carpet cleaners
  + -1 more
Did a great job.
Description of Work: 4 rooms for $99 special.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jean M.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned one really old really messy carpet in our master bedroom. They were honest about not being able to make any promises about their ability to get out stains. Even then they did a fantastic job. We can now walk into the room without cringing in horror. They were on time, and did the work in less than 30 minutes. The person who provided the service was polite and respectful.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.84
Greg F.
06/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeanette W.
02/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
It was excellent.
Description of Work: They cleaned everything for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg B.
01/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wilson V.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Janna S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
john B.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ryk H.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Spot cleaned following broken water heater, worked well so asked them to return and clean entire house. They were very good about explaining the process, arrived on time, and were courteous throughout the entire process. Will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John P.
09/2013
5.0
carpet cleaners, carpet installation
  + 0 more
Very well.
Description of Work: Dried and re stretched carpet.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LESLIE H.
09/2011
5.0
carpet cleaners
  + -1 more
They did a nice job. There were no problems. They called back when they were supposed to. They showed up on time. They did the job fast and efficient. I had no problems with them and I will use them in the future.
Description of Work: I used TLC Carpet Cleaning three months ago.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Elizabeth E.
08/2011
5.0
carpet cleaners
  + -1 more
The company I was reporting on was a different one.
Description of Work: This report was in error. It was another company. I have no experience with this company.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Kristin W.
07/2011
5.0
carpet cleaners
  + -1 more
I have used TLC Carpet Cleaning for over four years to clean the carpets in my home every 3-6 months. Paul and Joe are always prompt, professional, and pleasant to work with. I wouldn't consider using anyone else. The carpets look amazing afterwards, they are very accommodating regarding schedules and the prices are very reasonable. Superior service always.
Description of Work: Steam Clean entire first floor of home (approx. 1700sf)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Diane E.
07/2011
5.0
carpet cleaners
  + -1 more
The technician was very attentive to every problem area I showed him and to the areas that needing cleaning. He did not make any mess and spent a lot of time making sure the carpet was very clean, and lifted all the fibers in the carpet after cleaning, also.
Description of Work: Cleaned 7 areas, 2 hallways and the stairway. Removed stains. Did an excellent job-better than any carpet cleaner used in over 20 years. Will use TLC again and refer to friends and family. We had to vacuum before they came.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Carla J.
04/2011
5.0
carpet installation
  + -1 more
From the first phone call to schedule an on site quote to the actual estimate process, my experience with TLC was excellent.
Description of Work: Although we did not choose TLC for our carpet stretching job, Paul Freeman was extremely helpful, professional and thorough with his quote. We will certainly consider TLC for our future carpet cleaning needs.
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherri M.
01/2011
5.0
carpet cleaners
  + -1 more
It turned out pretty good. They do a thorough job.
Description of Work: They cleaned carpets in my house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Travis C.
12/2010
4.0
carpet cleaners
  + -1 more
I decided to use them because they were available. It was just before Thanksgiving, and a lot of the companies that I called had no availability for the day that I needed the work to be done. The holidays were coming up, and my schedule was pretty tight.
Description of Work: I used this company for carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Donna F.
11/2010
5.0
carpet cleaners, carpet installation
  + 0 more
They do a good job. I switched to another company now as I do not like steam cleaning. Their price was reasonable. I was pleased they would stretch the carpet which a lot of them don’t.
Description of Work: I used TLC Carpet Cleaning this year for carpet cleaning. They removed stains and steam cleaned it. They also stretched the carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Paige P.
03/2009
5.0
carpet cleaners
  + -1 more
They are very personable, and dependable. They are very customer service oriented. They are professional, responsive, and the quality of service is very good. My overall experience with them has been good.
Description of Work: They clean my carpet, and I have been using them for around 5 years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
SHERRY S.
10/2004
2.0
carpet cleaners
  + -1 more
THIS COMPANY DID A VERY POOR JOB. THEY CLEANED THE ENTIRE HOUSE IN JUST THREE HOURS. THE LIVING AND DINING AREA TOOK ONLY TWENTY MINUTES TO CLEAN. THEY DID NOT USE ANY PRE-TREATMENT FOR THE CARPET.
Description of Work: CARPETS CLEANED.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$35
Response from TLC CARPET CLEANING, INC.
This is an unfortunate review. However, this clean was done at an apartment by one of our techs from our apartment division. This is not one of my techs, and he is no longer with us. We have 2-divisions at TLC Carpet Cleaning, and the other is RESIDENTIAL. This is the division I run. All the other comments were made by people that live in homes and please note the many years between that very first (bad review) and all the rest of the good reviews. We have the same company name of course, and that is where the confusion lies. I assure all future customers that you will NOT receive a bad experience with us here in the residential carpet cleaning division. Thanks for taking the time to read this response.....Paul Freeman, Manager.

Contact information

430 E CHURCH ST, Lewisville, TX 75057

www.tlccarpetcleaning.net

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning,
Heating and Air Conditioning,
Ceramic Tile,
Interior Painting,
Exterior Painting

FAQ

TLC CARPET CLEANING, INC. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

TLC CARPET CLEANING, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TLC CARPET CLEANING, INC. does not offer free project estimates.
No, TLC CARPET CLEANING, INC. does not offer eco-friendly accreditations.
No, TLC CARPET CLEANING, INC. does not offer a senior discount.
Yes, TLC CARPET CLEANING, INC. offers emergency services.
No, TLC CARPET CLEANING, INC. does not offer warranties.
TLC CARPET CLEANING, INC. offers the following services: Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning, Carpet Repairs and Restretching, Upholstery Cleaning, Pet Odor and Stain Removal, Oriental Rug Cleaning and Rug Repairs, Drapery Cleaning, Smoke Odor Removal, Ceramic Tile Cleaning and Grout Sealing, 24-Hour Flood Service, Mattress Cleaning, Squeaky Floor Repairs, IICRC Certified in Water Restoration. The other side of our company (TNT Painting) offers full service interior and exterior painting services.
Dry Cleaning Carpet, Cleaning of Leather or Sued upholstery, Cleaning of natural stones such as Marble and Slate.

Contact information

430 E CHURCH ST, Lewisville, TX 75057

www.tlccarpetcleaning.net

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM