Texas Best Fence & Patio

Hired to stain fence. Crew very unprofessional, did a sloppy job. Sprayed splotches on my metal fence posts, missed several areas on the fence, especially behind the posts. Missed entire top of our fence rail. Stained our grass. Company sent out same crew to "fix" the issues. Very disrespectful, clearly put-out that they had to return. Called the office to have management call me back so that I could share pictures and explain problems. They did not bother to contact me.

Update to original review: The president reached out to me after posting my original review and agreed to fix the original work in exchange for an update to his review score. He walked the property with me, made a list of our concerns, and made sure the job was done the right way. I would hire this company again but I would only work with Colby.

Went great highly recommend. On time and completed on date promised.

They showed up to quote a fence replacement on time (we had a difficult time with other fence companies even completing the quote process when they said they would). The fence installation was high quality. This led us to ask for a quote for a complete patio remodel including a covered patio, outdoor kitchen, new decking. They weren’t the cheapest quote but worth it! The quality of workmanship met our high expectations. The project manager was responsive and communication was impeccable.

They were good. I and my neighbors are very happy with their works.

It went great!! Highly recommend! I went from having worst fence in neighborhood to best! Whole process was smooth! Very happy with my decision to go with them.

Andrea Richards and her team at Texas Best Fence were Perfect! They were responsive, efficient and very courteous! ...it was a unique "floating" fence and looks great!

It went amazingly. Erica was our salesperson and of the different companies we got quotes from, she was the best. She took the time to talk and explain. We didn't feel any pressure or that she wanted to get the quote and move on to find more business. The form the company uses is easy to ready and understand. So it was easy to compare quotes. She helped us the entire way from start to finish. Their team, lead by Luis, was amazing. They were able to finish the whole job in one day. They also helped us see what would look the best for our yard. Amazing company and staff. The price was very competitive and we feel like we got a great value for what we paid.

Great experience. Ali took the time to perform a thorough assessment of the condition of my fence and provided my written recommendations for repair and pricing. She made is simple to pick it the best color for stain. Originally was a 2 week wait for work to take place, but that changed the next day and Ali let me know the had an opening and asked if they could start the following day. One crew came is and pressure washed the fence and 20 minutes later another crew was there to perform the repairs. End of day one had all the repairs and prep done. The next morning the two man crew was there to stain. They worked diligently and made sure that all the hardware and posts were left pristine. The took care to only stain the fence and not the house. Julio and his crew knocked the job out quickly and without any mess! Great folks, honest, and very good communicators.

Fantastic! Erica was great, kind and honest. Seamless and was a great experience in this time of Covid. Erica was the best of the best!

I had another wonderful experience using Texas Best Patio and Fence. Andrea was awesome to work with on the new outdoor kitchen we had built out. She was always punctual and effectively communicated everything that was happening during each phase of the build out. When we had a few issues, she would be easy to reach out to and address any concerns we had. Thanks again to Andrea and the entire Texas Best team.

As expected. We discussed what we wanted, and what our options are. Marc was professional, courteous, and knowledgeable.

Andrea Richards made the design, purchase and installation so easy! Her expertise, follow up and completion of the fence purchase made it all worthwhile. I highly recommend calling her to help with your fence solution. Sergio, the installer, was very meticulous and experienced and did a great job quickly installing our fence. We are very happy we chose Texas Best Fence.

Excellent , quality job and workmanship.

Andrea has been awesome to work with. She is extremely helpful and responsive before and after the sale. My new fence is now the nicest on the street thanks to her. I have the horizontal style with the sliding gate. And she came back after installation to program my car openers. I will do business with her and Texas Best Fence again.

Texas Best installed a beautiful 8 foot board-on-board fence with 30' auto gate. The fence job went incredibly well, wonderful attention to detail and the guys were professional and incredibly neat. We have a beautiful new fence thanks to Keith Willingham and his crew. Now they are starting our Outdoor Living area and Kitchen.

From the time my project manager, Kimbra, showed up to talk to me about the job she had facts, information, and a great attitude. She brought pictures to our first meeting so I could understand exactly what I would get and she listened to what I wanted. When I changed my mind about enclosing the fence posts she had no problems making the changes. I was so happy with the first job that I signed up for them to immediately come back for a second. Texas Best Fence is truly THE BEST.

An year ago, I reached out to Kimbre from Texas Best Fence. She was very professional, courteous and responded quickly and provided a quote that was very competitive. She also took care of city permit, HOA approval and promptly coordinated the work. A week ago, my wife hit the fence derai8ling the gateway amd I called Kmibre again and she was able fix it within a day. They are really awesome team !! Special Thanks to Kimbre

Texas Best Fence (TBF) installed an awesome looking three dimensional horizontal shadowbox fence for us. We could not envision any other fence contractors pulling off such a precise installation work. Our entire experience with TBF from start to finish was seamless and very professional. Customer service was excellent. This company stands by its workmanship. There were a lot of details that had to be worked through, TBF made the process go smoothly. We would recommend them to anyone looking for a great fence contractor. Now we understand why they are ranked as one of best contractors in Dallas.

The crew that Texas Best Fence sent to do my job was top notch, very professional and courteous.

I was told crew would be at my house after lunch and would call before coming. They actually showed up at 10:30 am without calling. The crew leader asked what was to be done and we went over the estimate. They completed the job in about 4 hours. Overall, a good job.

This project was a nightmare. The initial estimate I was given was about one and a half months to completion. It took 3 and a half months. After the original pour, the patio had MANY chips with grey concrete showing, which I communicated to my salesman. They stated this was not a problem and they would fix it when they came to do the sealing. This did not happen. After sealing, I communicated there was still a problem as the chips were not fixed. It took more than a week for someone to come look at it, at which time they agreed repairs were needed. After waiting another +1 week for the initial repairs to be done, the 'repairs' resulted in sloppy obvious patches darker in color. After contacting owner, waited another +1 week for him to come out. He agreed regarding the issues and stated they would make it right. As it turned out, he was all talk and ZERO follow through. The 2nd attempted repairs resulted in the patio looking worse than before. Once the guy in charge of the work crew saw it, he stated it was terrible and unacceptable and they would have to do any overlay. So, what was supposed to be a brand new patio now has an overlay. After the overlay, there are white patches which do not look good but at this point I was 100% certain they are not capable of quality work. There also was no project manager that checked on anything. The only time I heard from anyone in charge was when I contacted them. Although there is more, I will sum it up by saying although I cannot fix my mistake of hiring them, hopefully I can save someone else the nightmare of hiring these people. If you want a quality stamped concrete patio, look elsewhere!

These guys showed up and from the start we knew they had done 1000’s of these as they knew the price right off, on time and under budget. Colby is a stand up guy and doesn’t stop till he gets it right.

This is my second fence and electric gate with Texas Best Fence. They did such a fantastic job on my first fence when I moved I called them to install a fence and gate. Now my second fence they did a fantastic job. I'm so happy to have found a company that actually does good work and the staff are great to work with. At the end of the day if you need a good quality fence contact them I promise you will be very pleased with their workmanship.

As smooth as possible; they have great office support (Lilly was my contact & answered all my questions) and Sergio, their foreman onsite, was professional & knowledgeable. The moved onsite to begin working very quickly & finished the product in just a couple days. They cleaned-up all their trash, & the finished product looks amazing. No doubt in my mind, Texas Best Fence was the right decision.