Sunshine Lawn Care

Description of Work: weekly lawn service, sump pumps, landscaping

Description of Work: basic lawn mow plus inquiry about broken sprinkler heads resulting from their last mow

Description of Work: They never responded to several calls and emails. Moved on. If they can't call when trying to get business, what would they be like once they had it. I can understand it is a busy time of year, but to just not respond is poor business.

Description of Work: .

Description of Work: Date of service: September 9, 2015

Description of Work: Lawn service, I've got Sunshine Lawn Care. I use them on a weekly basis. I've had them for the last 3 years.

Description of Work: Lawn service - mowing and edging of a large yard on a corner lot with pool.

Description of Work: Where do I begin with this outfit? I had an absolutely horrible experience with them. I called them for an estimate on mulching services a number of months ago. The woman who took my call stated that one of her workers would then call me to set up an appointment. That call never came and I subsequently moved on. Last month I decided that I needed a little bit of relief from keeping up with the lawn and thought I would give Sunshine a second chance since they are a local outfit. That was a mistake. I spoke with the same woman on the phone and we tentatively agreed on a schedule and price. She then stated that she would call me back that afternoon to firm things up. That call never came. One of her workers then called a day or so later and left me a voicemail. He stated that he was outside of my home and wanted to chat about a one-time service and that I needed to call him back to schedule. Obviously there was some miscommunication because the woman and I had spoken about biweekly cuttings, not a one-time service. It seemed once again that these folks know nothing about communication and so I decided to drop the issue with them and move on. A few days later 2 gentlemen showed up and started mowing our lawn! They started right up without knocking on the door so I figured I would let them finish and pay them for the one visit. I even opened the front door so they could see someone was home. As soon as they finished they hopped in their vehicle drove off and never even knocked on our door. Subsequently I then left two voicemails with the man who had called me prior. Both times I stated that I wasn't given the ability to pay them for their one-time service and that I had a check and wanted to take care of the bill with them. Never got a call back. 3rd time. Later in the month the mowers showed up again! And this was after I had just mowed my lawn 3 days earlier. Now this was really getting screwed up. I then called the original woman I had spoken to the first time since the other man wouldn't call me back. She and I played phone tag for a few days and then I finally got ahold of her. I described everything that had happened and she was apologetic at first for all the miscommunication. I told her that I was willing to pay for the first lawn mowing and that I felt the rest was on them due to their inability to communicate with themselves and their customer. Her apologetic tone turned confrontational at the point. She even inferred that I was lying about how I had just mowed my lawn prior to her workers showing up the second time because "they would normally document that." She finally relented and agreed to accept payment for the first mowing, which I gladly put in the mail. Do yourself a favor and don't do business with this nightmare outfit. They are irresponsible and unreliable.