Full Locksmith Service... Keys and Remotes made for all cars, Electronic Locks, Alarms, High Security Medeco Locks, Residential/Commercial - Safes, Master Key Systems. Please call to schedule.
Business highlights
37 years of trusted experience
Services we offer
Access Control Systems,Locks & Locksmiths,Locks & Locksmiths-Commercial & Industrial,Security Control Systems & Monitoring,Towing
They did a great job, I would give them 5 stars all across the board. They came out that same day or the following day. Very fast.
Description of Work: We purchased a new home and had all of the locks re-keyed.
Rating Category
Rating out of 5
Yes, I recommend this pro
Keith L.
09/2019
5.0
locksmith
+ -1 more
Great, I thought we needed to replace a door knob and have it keyed but it turned out the tech was able to take it apart, clean it and fixed the problem.
Description of Work: Fixed Door Knob
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Irina M.
08/2015
5.0
locksmith
+ -1 more
Brilliant!- from initial response to the final execution.
Description of Work: Rekeyed two locks and adjust the fit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley S.
07/2015
1.0
locksmith
+ -1 more
They could match the door key but not the ignition, even though they were the same key, so the locksmith said they would have to drill out the ignition and replace it. The ignition has been sticky since, and after a few months it wouldn't work any more. When I looked under the steering column, they had broken the ignition housing when they drilled it out, but didn't tell me at the time. Now I know why he 'gave me a little break on the price", it was out of guilt. What a lack of integrity!
Description of Work: I called Securitex for a replacement key for a lost one.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$216.5
Malaika S.
06/2015
5.0
locksmith
+ -1 more
Things were abit better. They were professional. I would use them again in the future.
Description of Work: I used it the day I purchased it actually. They changed my locks and gave me some spare keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Chris D.
01/2015
4.0
locksmith
+ -1 more
Overall went well. There was some confusion about the guy meeting me at the house, but he showed up on time and it worked out fine. He wasn't aware of the 10% Angie's List discount that I mentioned when setting up the appointment, but he did give it to me and asked that I fax a copy of the coupon to the office when I could. Inconvenient, but I get it. I will say that whoever answers the phone at this business should probably do something else in the office and not talk to anyone. Not sure how to put it; he just does not have people skills.
Description of Work: Re-keyed 6 keyholes, supplied 4 dup keys
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$185
William N.
01/2015
5.0
locksmith
+ -1 more
They did a fine job. Obviously, they did good work because it works. I thought they were good, I didn’t get too excited about this company but they are competent at what they do and they did a good job. I certainly would recommend them.
Description of Work: They switched out half of the deadbolt lock on the backdoor and rekeyed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Larry J.
01/2015
5.0
locksmith
+ -1 more
My situation was a bit unique as my digital code operated personal safe stopped working. I contacted the provider late on Friday afternoon and was told they were booked for service calls until Monday. As they have a storefront operation the provider suggested I bring my small safe to the storefront location and they would see if they could help. Securitex was able to open my personal safe saving me a long week-end of concern. In addition to addressing my immediate need, the providers also generously took time to educate me on the pros/cons of different technologies. The guys who helped me were willing to do whatever it took to help me, they were sensitive to my situation and confidently stated they believe they could help. They offered above and beyond service which deserves to be recognized as it was most certainly appreciated. The best way to recognize the fantastic service and lend credibility to my review is to say I will certainly use this company for some near-term additional work.
Description of Work: The provider went above and beyond to help me in a very timely way. In addition to meeting my lock needs, the providers took their time to educate me about what to look for when investing in a lock change-out. I feel I would be doing a dis-service to Angie's list subscribers if I didn't share the fantastic service provided to me by Securitex
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Travis G.
12/2014
5.0
locksmith
+ -1 more
This is great....this is how Angie's List should work. We had our car broken into, and house key was stolen out of car. Wife went into crazy paranoid mode. I looked up locksmiths on Angie's list. After 2 calls I came to Securitex. I kid you not, 15 minutes later Sam was at my front door re-keying the house. The wife was obviously pleased, so my life expectancy lengthened a few more months. I can not say greater things about the service and promptness. Thank you Securitex, and thank you too Sam.
Description of Work: Re-Keyed 4 locks...very, very, very fast response time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Iris S.
11/2014
5.0
locksmith
+ -1 more
I was very impressed. This is the first company to offer ideas over the phone at no cost. I will defiantly consider them in the future.
Description of Work: I had a problem getting the key in to my lock. They offered suggestions over the phone that I could try and offered to come out if it didn’t work. It worked.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Niesa P.
11/2014
5.0
locksmith
+ -1 more
It went very well. The locksmith arrived on time. I bought an Angie's deal for 3 locks for $99. I had four locks that needed to be re-keyed, and was fully prepared to pay the difference. When I mentioned in passing that one of my locks was new, and that no one but me had a key to it, he said if I was willing to use that key as my primary, then he'd only have to re-key three, saving me the cost of a fourth. Of course, I said yes. There was a bit of confusion about whether I owed taxes on the $99 coupon, but after a quick call to his office, he learned that answer was no. I don't recall how long he was here, but not very, an hour at the most. Should I need further lock assistance, I will call this company.
Description of Work: Re-keyed three locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Carol C.
09/2014
5.0
locksmith
+ -1 more
It was an Angie's List Big Deal that I purchased. They did not honor the offer because the fine print said it was only good for Addison, which is a suburb inside of Dallas. The service itself was fine and I did use the service. He arrived on time and did the job quickly.
Description of Work: They rekeyed a lock after I moved.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Securitex Old Town Locksmith
Thanks for the feed back.
Willie E.
08/2014
5.0
locksmith
+ -1 more
I was able to find this company through searching on angie's list. When I called and booked this company, the guy at their office asked how many doors needed to be rekeyed, I told him six. Come to find out, there were actually fifteen locks that needed to be rekeyed as there were multiple locks on each door. The tech that arrived was very professional and responsive. Did a great job with explaining the job and what needed to be done in replacing the locking mechanisms. I had one lose lock that was originally installed incorrectly, which took him a little longer than usual to rekey. He completed this task and kept a positive, professional attitude the entire time. I attempted to tip the tech for the excellent service, but he respectfully declined! Great job Securitex! I will definitely be using their services in the future if needed!
Description of Work: Rekey 15 locks on doors throughout our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Deann M.
07/2014
5.0
locksmith
+ -1 more
Great customer service and these guys worked really hard to a accomodate my crazy schedule.
Description of Work: Rekeyed 4 locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dale R.
07/2014
2.0
locksmith
+ -1 more
After service was done, and he wrote up ticket charging for a $65 service call, plus the parts needed. Would not honor the coupon we bought via Angie's list and we have to try to get our money back from Angie's list. My old key will not work in the new lock, even though he re-keyed to match the current lock. So he gave me 4 new keys that fit my other locks as well, but now I need to get rid of old keys as they won't work on this new door, and get enough for the family. The ad on Angie's list is misleading not only for the service areas listed in small print - yet they sell it to you when you don't live in that area, but also, as it is for residential service - which is normally a $65 service call, the coupon is listed as a $75 value. Very upsetting. Angie's List is supposed to make things easier, but this was overall an upsetting experience. In addition they said they would be here first thing in the morning, and didn't call that they were on their way until 8:45, that they were 1/2 hour out.
Description of Work: Removed jammed lock, put in new one, rekeyed.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$100
Response from Securitex Old Town Locksmith
Customer was not in the service area for the coupon. We do not sell the coupon and it stated the area it is valiud for.. We usually catch these, but this one went through the cracks. The technician went out of his way to fix the customers problem and gave a discount greater than the coupon would have saved.. He gavve the custome 4 keys that fit all her locks for no charge..
Donnell G.
07/2014
4.0
locksmith
+ -1 more
They came out and cut a lock on my gate. I had bought a big deal but they didnt service my area, and wouldn't honor that, so they had to charge me full price. I thought it was overpriced. They were really nice.
Description of Work: They cut a lock off gate.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa T.
06/2014
5.0
locksmith
+ -1 more
The locksmith showed up at the appointed time, was friendly and did a great job. He was nice and spent some time making small talk as he did his work-and he did a great job. I'd recommend Securitex to anyone who needs a reliable locksmith.
Description of Work: purchased a service call deal, and had them out to rekey locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Allison C.
06/2014
5.0
locksmith
+ -1 more
He did a great job and my lock works!
Description of Work: Replace front door lock. He tried to repair the existing lock, but it was beyond repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Philip B.
06/2014
5.0
locksmith
+ -1 more
When reviewed deal, I did not notice in fine print that the deal did not include Allen, Texas area. I went ahead and asked them to come out anyway. They re keyed 5 locks, provided 6 new keys which ended up costing $144. Serviceman was very cordial and did a very good job and helpful regarding his input on general security issues. Regarding refund process, this is first time, so no experience with how this goes.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$49
Vivian R.
06/2014
5.0
locksmith
+ -1 more
It was good. They came on time and explained to me that I actually have six instead of three locks.
Description of Work: They rekeyed the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Kristin L.
06/2014
5.0
locksmith
+ -1 more
They were awesome. My purse was stolen and I needed to rekey the locks on the house for peace of mind. I called two other locksmiths and were told it would take several days to come out. I called Securitex and they were out at the house within an hour of my call. The tech explained the process and was very professional. I hope I don't need a locksmith again, but if I do, I'd call Securitex.
Description of Work: Rekeyed three locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shonsaya O.
05/2014
5.0
locksmith
+ -1 more
He re-keyed the lock on my back door and made duplicates for me on both the back and front doors. Very nice gentlemen. He did the job well and I was pleased with this company.
Description of Work: He re-keyed the lock on my back door and made duplicates for me on both the back and front doors. Very nice gentlemen. He did the job well and I was pleased with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Anne S.
05/2014
5.0
locksmith
+ -1 more
Scheduled quickly, were punctual, friendly and did great work.. Would call again
Description of Work: Installed a new lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dave J.
03/2014
5.0
locksmith
+ -1 more
On time very friendly and completed the task quickly.
Description of Work: Changed locks
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Steve T.
02/2014
5.0
locksmith
+ -1 more
They did a really good job. They did an outstanding service. I'd recommend them to anybody. They were very prompt.
Description of Work: We used Securitex for locksmith services. They put on locks and replaced the doorknobs in the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Home Security Systems
FAQ
Securitex Old Town Locksmith is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
No, Securitex Old Town Locksmith does not offer free project estimates.
No, Securitex Old Town Locksmith does not offer eco-friendly accreditations.
No, Securitex Old Town Locksmith does not offer a senior discount.
No, Securitex Old Town Locksmith does not offer emergency services.
No, Securitex Old Town Locksmith does not offer warranties.
Securitex Old Town Locksmith offers the following services: Access Control Systems,Locks & Locksmiths,Locks & Locksmiths-Commercial & Industrial,Security Control Systems & Monitoring,Towing