Professional attitude and the quote provided was very reasonable. However, i ended up using another provider
Description of Work: Provided quote
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Donald H.
01/2013
5.0
cable tv service
 + -1 more
Arrived on time, performed the work quickly and was very courteous.
Description of Work: Connected tv and internet cable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Bob B.
06/2012
5.0
cable tv service
 + -1 more
Sean Pettiford came out to check our phone system, because Verizon (our phone provider) said that the problem we were having with our service, was on our end, and not theirs, and they would send a tech, but it would cost some outlandish price.Sean checked out system, and determined that the problem was in fact on with the Verizon box. I called them, and he stayed on with them for 25-30 min. He finally convinced them that they needed to replace their box.When he left, he said that he would not charge us, but he had done such a great service for us, that we paid him a token amount anyway. His service is so great, that he even called the next day to follow up and make sure that Verizon had taken care of us.Sean is a true treasure in this day and age of customer service, or the lack there of. He is true to his word, and provides great quality service. We will use him again and again, and will recommend him to anyone and everyone.
Description of Work: Sean Pettiford came out to check our phone system, because Verizon (our phone provider) said that the problem we were having with our service, was on our end, and not theirs, and they would send a tech, but it would cost some outlandish price.Sean checked out system, and determined that the problem was in fact on with the Verizon box. I called them, and he stayed on with them for 25-30 min. He finally convinced them that they needed to replace their box.When he left, he said that he would not charge us, but he had done such a great service for us, that we paid him a token amount anyway. His service is so great, that he even called the next day to follow up and make sure that Verizon had taken care of us.Sean is a true treasure in this day and age of customer service, or the lack there of. He is true to his word, and provides great quality service.We will use him again and again, and will recommend him to anyone and everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Tina E.
05/2012
5.0
computer repair
 + -1 more
She was very pleased with the service and glad they could come out right away.
Description of Work: My daughter needed her computer hooked up in her new office.
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty W.
12/2011
5.0
cable tv service
 + -1 more
He was very professional, neat, and stayed with the job until it was finished. If I have any other jobs of this nature, he will definitely by my first choice.
Description of Work: Mr. Pettiford installed two new tv cable outlets. Both had to be run through the attic and down interior walls. One wall had a firebreak that had to be drilled through, the other had an insulated wall, with brick on the side he had to come out of. The attic is very difficult to work in because every room has a different ceiling height and configuration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from R.Co Audio/Video
Thank you :)
ALAN L.
08/2010
5.0
home theater design, computer repair
 + 0 more
Sean Pettiford is really great at overcoming obstacles to set up TV, internet and telephone services the way you want them. He did such a great job that I felt compelled to take the time to write this glowing review. All you have to do is tell him what you want to do and what if any new equipment you want to buy. We have tried other companies in the past when we built a house in 2000 and set up a medical office in 2002. There is no comparison for quality and cost-effectiveness (Sean's hourly rate for custom work is below what other much less qualified technicians charge). I highly recommend him.
Description of Work: We just moved into a house built in 1996 that had one CAT 3 cable (which was daisy-chained) and it needed to be completely rewired for purposes of cable TV outlets, installation of 4 telephone lines and internet service in a study with hard wiring for confidential medical work along with a broadband home wireless network. Also we wanted cable boxes hidden in cabinets or a garage on the other side of the walls that were to have flat screen TVs. We also wanted a minimum of alteration/damage to dry wall. Verizon said what we wanted would cost many thousands of dollars and would have to involve an electrician along with running a CAT 5 around the entire perimeter of the house. Sean Pettiford did a two story "wall fish," going to a closet opposite the study and installed 3 CAT 5 cables--one for broadband internet, one for telephone ane one for as a spare for future use. He hid TV cable boxes as requested and installed wall mounts for flat screen TV's. He set up the wireless network and hard line internet, telephone system with 4 lines and 4 flat screen TV's (two were new and he got them for us at a great price).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
ALAN L.
08/2010
5.0
satellite tv service, phone wiring, cable tv service
 + 1 more
Sean Pettiford is really great at overcoming obstacles to set up TV, internet and telephone services the way we wanted them. He did such a great job that I felt compelled to take the time to write this glowing review. All you have to do is tell him what you want to do and what if any new equipment you want to buy. We have tried other companies in the past when we built a house in 2000 and set up a medical office in 2002. There is no comparison for quality and cost-effectiveness (Sean's hourly rate for custom work is below what other much less qualified technicians charge). I highly recommend him.
Description of Work: We just moved into a house built in 1996 that had one CAT 3 cable (which was daisy-chained) and it needed to be completely rewired for purposes of cable TV outlets, installation of 4 telephone lines and internet service in a study with hard wiring for confidential medical work along with a broadband home wireless network. Also we wanted cable boxes hidden in cabinets or a garage on the other side of the walls that were to have flat screen TVs. We also wanted a minimum of alteration/damage to dry wall. Our internet, cable, and phone provider said what we wanted would cost many thousands of dollars and would have to involve an electrician along with running a CAT 5 around the entire perimeter of the house. Sean Pettiford did a two story "wall fish," going to a closet opposite the study and installed 3 CAT 5 cables--one for broadband internet, one for telephone and one for as a spare for future use. He hid TV cable boxes as requested and installed wall mounts for flat screen TV's. He set up the wireless network and hard line internet, telephone system with 4 lines and 4 flat screen TV's (two were new and he got them for us at a great price).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Contact information
1079 W Round Grove Rd Ste 300-116, Lewisville, TX 75067
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Service Categories
TV Service - Cable,
Computer Repair,
Phone Wiring,
TV Service - Satellite,
Stereo and Home Theater Systems
FAQ
R.Co Audio/Video is currently rated 5 overall out of 5.
R.Co Audio/Video accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, R.Co Audio/Video does not offer free project estimates.
No, R.Co Audio/Video does not offer eco-friendly accreditations.
No, R.Co Audio/Video does not offer a senior discount.
Yes, R.Co Audio/Video offers emergency services.
Yes, R.Co Audio/Video offers warranties.
R.Co Audio/Video offers the following services: Custom Residential and Commercial Audio, Video Installation, Repairs, and most low voltage services.
alarm monitoring service
Contact information
1079 W Round Grove Rd Ste 300-116, Lewisville, TX 75067