MTS Services

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Don't waste your time on Josh/MTS Services -- he will definitely waste yours! We contacted Josh in March to help us with a kitchen remodel. He came out on March 26. We had a good meeting and he said he would be back to us with a detailed bid in about a week. After a couple of follow-ups and the passage of 3 weeks, we finally got a number with no detail. He said he would send that shortly. After 5+ more weeks and numerous emails and phone calls (many ignored!), he still never sent a bid despite at one point committing to a specific date to deliver it and saying it was only an hour of work for him. We have heard a myriad of excuses for the delays (he was just so busy, then it was the weather, then it was clients moving in, then it was the weather again). Finally, after wasting over 2 months of our time, he decided to tell us he just wasn't going to do the work (of course, he didn't call us to tell us that -- this only came after we reached out to him 3 more times after the date he committed to delivering the detailed bid had passed). Whlie very nice on the first visit and seemingly capable, MTS/Josh demonstrated a consistent pattern of unresponsiveness and unprofessionalism. I would definitely recommend looking elsewhere if you want a company that is going to make your job a priority.

Awesome person to work with

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Josh has become a trusted business partner with a rental property I own and as a homeowner. Josh is my go-to person in the area for any issues my tenants may have. He has done simple repairs on the property as well as major. Sadly I was not an Angie's List member so have not reviewed his prior service with me. This time the AC clogged up and began leaking down the wall and across a ceiling from the attic. One call to Josh had not only the AC drainage block opened but he also found a broken pipe and repaired that as well. The leak caused sheetrock damage which Josh repaired and then painted. We were not satisfied with the paint match and he went back and repainted without additional cost. Additionally we had some storms that went through the DFW area and caused some roof damage around our chimney which he also repaired. Lastly as my tenant was moving out, one the trees had a very large limb section break off which he promptly chopped up and hauled away. All of this is done to a property over 400 miles from where I live so I am unable to constantly check upon his work however his honesty and reliability has been given and proven for the 5 years he has done work for me. I highly recommend MTS.

Joshua did not show up to my home for an estimate. He said he would be at the house at 9:00 am . I did call him at 10am, and he has not called me back.

Josh McLean is a wonderful, honorable Gentleman, with a good sense of humor, who is highly Customer-Service Focused, and who provides high quality work and excellent value. Give Josh and MTS Maintenance a call when you need repairs or remodeling; you'll be happy that you did!

He was a nice young man but got involved in doing a big roofing job so could not do our job. I have no complaints about his service; he returned my call the same day in order to set up an appointment.

They are very pleasant. The owner is here, working with his workers, all the time. He only does a few jobs at a time, because he wants to stay in the loop on all of them, to personally manage the work. He is knowledgeable and helpful. They are very professional and do beautiful work. They are also very careful about safety, which is important when they are working in your home. I can't say enough good things about him. I'd recommend them to anyone!

After seeing their truck/van with company logo and phone number, I called to schedule an apointment to discuss a bathroom model -- we set a date during that phone call. The day of the appointment, he never showed and never called. At an hour past, I called and got the machine and left a message explaining the no-show and my frustration. I expected an apology phone call after the fact and probably would have taken a reschedule, but I didn't even get that. He very well may be the best guy for the job, but I'll never know.

I'm very satisfied with their work. Their value was good and did good work. They had good communication. I would use them in the future.

He did a very good job. The work was good. He came back three separate times based on my schedule. He worked on my schedule because I could not get there early in the afternoon to let him work for four to five hours. Hence, he had to pay three visits to finish all the work. He came for one hour, then for another hour and finally for three hours to finish the job. His price was the highest bid that I had but I liked him when I spoke with him. He came to my house and did a very good job. I thought that I could trust him. That was how I decided to use him. The quality of work was excellent.

We've been having a horrible odor in our home and even called an exterminator out because it smelled like a dead animal. The exterminator said it was probably sewage or mildewed water. I was going to call a plumber until I got Joshua's name from a friend who said he was very professional. Joshua was every bit as courteous as my friend described! He came to my house the day that I called, pin pointed the problem and advised me on how to solve it (it was a dead animal, by the the way). After climbing into our attic and inspecting the inside of our house, and then going over solutions with me that were easy to handle on our own, he shook my and started to leave. I asked how much I owed him, fully expecting to pay him for the house call, but he replied "Owe me for what?" He did not charge me since he had only been here for approx. 15 - 20 minutes. I was impressed that he took time out of his busy schedule to help us out. Most of all, I appreciate the 2nd opinion before I ended up spending hundreds of unnecessary dollars on a plumber. We have several things that need to be done around the house and I am glad that we feel like we have someone on our side who is honest, courteous, and professional...those are things you can't teach. Thanks, Josh!

Josh came the day after I called him. He gave me an estimate and finished the job in five days in spite of three days of rain. The job looks great. I will recomend him to my friends and will certainly use him again if necessary.