From the sales process to the installation to usage, everything has been great! We love this net and the security it provides.
Description of Work: We had a custom net put over our pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Julie L.
05/2015
5.0
fencing
 + -1 more
Our self-latching gate stopped latching by itself (it happens and needs adjustment over time), and Katchakid was here within days of my call. They were super responsive. I told them they could describe to me over the phone how to adjust it myself, but they insisted on coming out to show me. It was great. I would absolutely recommend this company.
Description of Work: Katchakid installed our pool fence. We went with them even though they charged more than some competitors. Our pool is quite large, so don't let what we paid scare you off. We LOVE our pool fence. It has held up for the last two years. It looks good, and it was expertly installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
William T.
10/2014
5.0
fencing
 + -1 more
unknown
Description of Work: Custom leaf cover for our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Aimee W.
10/2013
5.0
fencing, pool cleaners
 + 0 more
We love the option of covering the pool when small children are around and leaving it uncovered when they are not! This pool cover is excellent--custom installation so it fits perfectly. It takes around 10 minutes for one person to cover or uncover the pool after the first few times of learning how to use it. We would choose Katch a Kid again. Also, we had a problem with the appliance used to loosen/tighten the netting. They sent out a person to fix it within a day.
Description of Work: Install custom safety netting for pool.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura K.
10/2010
2.0
fencing
 + -1 more
About 6 weeks after having the fence installed I noticed holes in one of the panels. I don't know what caused the holes since my husband and I do not smoke or have pets. We have one 2 yr old who also doesn't go to the pool unattended. When I called for them to replace the one panel I was told I would have to pay an additional $150 for the repair. I felt this was not fair to make me pay more for a fence I already spent over a thousand dollars on inthe last 2 months. The lady from their office was also a bit rude stating that I was unfair in asking them to repair it free of charge. I would definitely not recommend their services to anyone and feel they should have handled this matter more professionally and fair to the customer.
Description of Work: They installed a pool fence for me.
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*Contact business to see additional licenses.
Service Categories
Fencing,
Pool and Spa Service
FAQ
Katchakid Dallas & Ft Worth is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Katchakid Dallas & Ft Worth accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Katchakid Dallas & Ft Worth offers free project estimates.
No, Katchakid Dallas & Ft Worth does not offer eco-friendly accreditations.
No, Katchakid Dallas & Ft Worth does not offer a senior discount.
No, Katchakid Dallas & Ft Worth does not offer emergency services.
Yes, Katchakid Dallas & Ft Worth offers warranties.
Katchakid Dallas & Ft Worth offers the following services: Swimming pool covers, safety nets, fences & safety equipment.