JR & R Concrete & Asphalt

We contracted with John for residential driveway construction back in May 2020. At the time, he was the most experienced and held positive reviews on several websites. John assured us that his quality of work was "over and above", plus "we would have nothing to worry about" when our city would later update the storm drainage path in our neighborhood. However, the favorable reviews were polar opposite of our experience. Between receiving his bid proposal and the commencement of work done six days later, major issues were citied by our city for John's work. Improper drainpipe, non-compliant driveway approach, plus lack of storm drain safety culverts. It became apparent that John did the work without seeking a permit. John agreed to come back to meet with us and the city engineer. However, John never showed up. Numerous calls and emails to John's number have been made since. Calls are not returned for the most part. If he does take the call, John's verbal commitments to follow up go unanswered. JR&R prides itself on the positive feedback and customer satisfaction. This homeowner spent 3 hours cleaning up debris left by his crew as they were eager to leave and start their next project (see photos). IF permit process was done by JR&R during the 6 days between his bid and the date of his earliest availability, our driveway curve approach and safety culvert would have been discussed between parties, as they were part of city code since Feb 2009. The same city code requires culvert pipe to be reinforced concrete, not tin, as John recommended. In contrast to his warranty, JR&R has not responded to multiple efforts for addressing a solution for correcting his work. Furthermore, this homeowner recommends reading other reviews (positive / negative) on Google, before conducting business with JR&R Concrete and Asphalt.