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29 years of trusted experience
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Reviews
4.625 Reviews
Showing 1-25 of 25 reviews
Nathan R.
09/2017
pest control
+ -1 moreThey never bothered to show up. The first time my wife called was on a Tuesday and they wanted us to wait until Saturday. Given that this made our back porch uninhabitable, I called them back to explain this was a big problem and we would appreciate their help in taking care of it asap. I was told they could do so on Thursday and I thanked the woman on the phone. Around 5pm Thursday nobody from HomeTeam bothered to come out. I called again and the same woman assured me our home was scheduled by end of business that day. I finally gave up hope around 9PM. No phone call to explain no follow up at all. My wife called again on Friday and this time she was told we were never scheduled for Thursday. Which means either our appointment was deleted or they completely lied when they told us the opposite Tao separate times. Either way you get what kind of company they run. My wife was assured they would be there Saturday. Well here it is Saturday and nobody has bothered to show up or even call to advise. I'd recommended using someone else for your pest control needs. HomeTeam isn't that interested in your business.
Description of Work: We hired home team for our pest service over the last two years. We paid $118/quarter for these services with any problem areas done on an ad how basis with a phone call. We recently discovered a large red wasp nest which should have been uncovered during their last visit but was not. We had to call for service to have this removed.
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$118
Jason H.
09/2017
pest control
+ -1 moreThey are out once a month. We have used them for several years. Over the last couple of years they have had kind of a, they tend to keep a tech coming back over and over again where we got to know them and they they were changing all the time. But now the same technician comes out all the time so he knows what to look for and this and that. We have it set up where we can call and they are out the next day so that is good. Josh is awesome as a technician. They come out and if there are any issues what so ever so if we see any ants or whatever in between their normal services we can call them as part of our agreement with them and we can call them and they are out within in next 2 to 3 days. It's the maintenance, they come out and take care of the issue before it becomes and issue.
Description of Work: Pest control.
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Yes, I recommend this pro
James H.
08/2017
pest control
+ -1 moreThis doesn't keep the termites for coming. They can still come. It's a baiting stations so it alerts you when they are there. If there are termites there, they will change the bait to something that will kill them. They've had to do that once. We've been using them since 2001. We've been using them for 16 years on that and only once did they detect termites. This house had had termites before and we were aware of that. That's the reason that the termite baiting station was already there when we bought the house. Our neighbor had said they had a serious termite problem so I felt like we needed to continue the baiting, the monitoring stations. It monitors whether termites are moving into your property. The house is surrounded by these monitoring stations. They never give you an exact time so you don't know. You just know which day they're coming.
Description of Work: I used them for termite baiting stations and also for pest control. This visit, they were here for the termite baiting stations.
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Yes, I recommend this pro
Kevin R.
06/2016
pest control
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$120
Sara R.
04/2016
pest control
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$100
Karen E.
10/2015
pest control
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
JERRI Y.
10/2015
pest control
+ -1 moreunknown
Description of Work: Treated for exterminator.
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Yes, I recommend this pro
Kevin C.
09/2015
pest control
+ -1 moreunknown
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Yes, I recommend this pro
$125
Nicholas M.
06/2015
pest control
+ -1 moreThere's a one time cost and a recurring cost. I haven't seen any pest.
Description of Work: They did pest control.
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Yes, I recommend this pro
$100
Joseph P.
05/2015
pest control
+ -1 moreMy service provider's name is BJs. They are expanding and have offices here too. They are professional and come when they say they are going to. They are friendly and very knowledgable. I can ask them a question and they seem to know about it for example we have wild hogs here and they come out at night and tear up your yard and they know about it. They provide the service in spring, summer and fall.
Description of Work: We use HomeTeam Pest Defense for pest control.
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Yes, I recommend this pro
$69
Gordon K.
01/2015
pest control
+ -1 moreThey're just really professional. They do really a good job.
Description of Work: I use them quarterly.
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Yes, I recommend this pro
$120
Steve S.
12/2014
pest control
+ -1 moreThey've been treating for my pests for a long time. They do good work.
Description of Work: Treats for roaches & ants each quarter.
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Yes, I recommend this pro
Gordon K.
12/2014
pest control
+ -1 moreunknown
Description of Work: Quarterly pest control service. Normal great job.
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Yes, I recommend this pro
$128.82
Jackie H.
07/2013
pest control
+ -1 moreWe had to hire an outside handyman who did take up our deck for us and found a 2 foot hole that an animal had made under our home (pier and beam). This allowed a squirrel to climb up inside and eventually into our attic. The handyman fixed the hole and since we have had no other noises or issues. The problem is that we could not depend on our pest service provider of a year to address, or even diagnose, the problem. Additionally, on his last visit, our service provider shared racist jokes with us. We will never use them again.
Description of Work: The specific service individual has been coming to our home for a year. He would not search in the attic nor under our deck for the rodent noises we heard. This went on for about 6months. He tried to convince us it was the noise of our air conditioning coming on and off, or a squirrel crawling up the outside of the house.
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$100
Elisabeth M.
06/2012
pest control
+ -1 moreThey were very polite and very professional. They had someone quit which caused them to run behind on schedule, but were still prompt.
Description of Work: First time pest control visit. They came inside and sprayed all of the sinks and attic spaces and stuffed all of the brick weep holes, and swept for any cobwebs and wasps nest. We have the Taexx system in our home so all they had to do was connect to the external pipe and filter the pest prevention through that!
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Yes, I recommend this pro
$60
Colt C.
06/2012
pest control
+ -1 moreThey are pretty good. They may be a little high priced, but I don’t know how they compare with other companies.
Description of Work: I am on a subscription with Home Team Pest Defense for pest control, so they come by every three months. I called them the last time because I was having some problems with the whittle spider, and they came out and took care of it for me.
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Yes, I recommend this pro
Betty A.
05/2012
pest control
+ -1 moreI pay about $109 per each quarterly treatment. So far I have been satisfied with their work and have not had any problems. The technician always asks me if there is anything I need; so far they have been very courteous and nice. They have been very professional and I will use them again in the future.
Description of Work: I use Home Team Pest Defense for quarterly exterior pest control.
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Yes, I recommend this pro
$109
Brian H.
04/2012
pest control
+ -1 moreThey pre-wired my house so that the treatments can go directly into the interior walls and they don't even have to come into my home to treat the inside. They have done a great job with mosquito control as I have not seen any mosquitos this year which is very important to me because my daughter is highly allergic to them. I will continue to use Home Team Pest Defense.
Description of Work: I hire Home Team Pest Defense for pest control and prevention.
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Yes, I recommend this pro
$65
Shelley S.
10/2011
pest control
+ -1 moreWe have a parrot and wanted to make sure any pest control measures would not harm her in any way. The technician was prompt, courteous and knowledgeable. He explained what types of insects are most common to our area and the treatment process used to combat and prevent infestation. He was patient as we asked many questions and made sure we were happy with his service before he left. We will definitely use this service again.
Description of Work: Inspected home exterior, treated red ant mound, injected the built-in Taexx pest control system, treated all entry points, and treated up to eight feet in to my yard all around the house.
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Yes, I recommend this pro
$75
Roddy F.
02/2011
pest control
+ -1 moreThey are always very polite and thorough. The prices are more reasonable than most that I've seen if you are on their quarterly program.
Description of Work: I used Home Team Pest Defense for termite warranty work. They had to establish a trench around my house in order to keep my warranty in effect. They have to do it once every five years.
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Yes, I recommend this pro
$650
A L D.
02/2011
pest control
+ -1 moreI pay about $350 a year and they come every three months. They get all of the spider webs and wasp nests off the exterior of the house. I have a new house so there is a tube that goes through the walls and they put the stuff in there to kill off any bugs. I really like that I don’t have spider webs. They always let me know when they are coming but they don’t have to because they just do work on the outside of the house. They call every now and then to see if I am having any issues and I have never had a problem with them.
Description of Work: Home Team Pest Defense is my current pest control company.
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Yes, I recommend this pro
$350
Susan S.
08/2010
pest control
+ -1 moreIt is $100 every 3 months. They are responsive to our calls if we need them to come back for something and we have had to call them back in the past. Their prices seem to be right in line with everyone else.
Description of Work: Home Team Pest Defense does our regular pest control.
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Yes, I recommend this pro
$100
MATTHEW AND ALLISON S.
06/2010
pest control
+ -1 moreA side from the quarterly service we pay for (about $80 a quarter) they will service our house at any time for no additional charge. For example, today we had them come out to knock down 5 wasps nests we had on our fences and on the house -- two of which we didn't notice until he mentioned them. Not only did the get knocked down but he sprayed for them as well. We contacted a company representative to discuss pricing with us. He met us at the house and not only explained the pricing to us, but also listened to what bug problems we were having and then he educated us on how to solve them. It was more than "we'll kill them!" He also gave us adivce on how to prevent them from coming in the house -- and which ones we needed to watch out for the most! He also listened to our concerns about our pets and we didn't want to have any chemicals that would hurt our pets. He explained that is why they only treat inside as a last resort. While we only had a slight pest problem with wasps and spiders they do it all. Give them a call and you won't be disappointed! They are a very professional company, on time, and work hard to keep bugs out of our house!
Description of Work: We have a contract with Home Team and they come out once a quarter to spray outside for any bugs. We also have an in-wall system which was installed when our house was built and they will put "bug repellent" into the system which really helps to eliminate bugs in the house without having to spray in the house. When they first serviced our house they came out and did a huge treatment which also included setting up "trays" in the garage to catch any pests (and boy did we catch some!). The first few treatments really bring out the bugs, but knowing that they are dying is more comforting than knowing they're alive and kickin'! They also inspected the exterior of the house to make sure there were no nests and put copper mesh between the weeping (I believe that's the word for the space between the brick) holes. I have seen a dramatic reduction in the number of pests inside the house. A point they made is they try to treat outside the house first before having to spray anything inside (so pets and people don't have to deal with the chemicals). We were also told that if we have a problem with fire ants (which is huge in Texas) they will service your lawn as well (for no additional charge). The thing I like the most is if you have a problem inside or around your house you can call them and they'll get someone out there within 24 hours or so to take care of the problem and that is all included in your quarterly payment.
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Yes, I recommend this pro
$30
Eric L.
12/2009
pest control
+ -1 moreI am very happy with them. I think they are a little expensive. I have had one instance of bugs. It was ants in my entry way. They took care of it. I have not had any further problems. If I call them, they are out within a day. I am extremely satisfied with them. They always come the day they are supposed to.
Description of Work: I use Home Team Pest Defense.
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Yes, I recommend this pro
$90
Denise S.
11/2008
pest control
+ -1 moreI like that they will come out between the routine sprays to take care of any emergencies. They are very accommodating and respectful. If I call them, they always come out right away.
Description of Work: I pay Home Team Pest Defense a yearly contract for $330 to come out once every three months and do a routine pest spray around both the interior and exterior of my home.
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Yes, I recommend this pro
$330
Contact information
650 E State Hwy 121 Suite 102, Lewisville, TX 75057
www.pestdefense.com/dallasnorthService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
HomeTeam Pest Defense is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
HomeTeam Pest Defense accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, HomeTeam Pest Defense does not offer free project estimates.
Yes, HomeTeam Pest Defense offers eco-friendly accreditations.
No, HomeTeam Pest Defense does not offer a senior discount.
No, HomeTeam Pest Defense does not offer emergency services.
No, HomeTeam Pest Defense does not offer warranties.
HomeTeam Pest Defense offers the following services: We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites and more.
Snakes & wildlife animal removal.
Contact information
650 E State Hwy 121 Suite 102, Lewisville, TX 75057
www.pestdefense.com/dallasnorthService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
Closed