Crew showed up right on time, actually ten minutes early both times. Installation went very smoothly, they draw templates in advance so the work at the house goes fast, just minor shaping and cutting. They set up in my driveway to finish the slabs and did not make a mess. They require you to have a Plumber re-install fixtures which I understand, and all of this is explained to you in advance. I also liked being able to roam around their yard and look at all of the Granite, Marble, and Quartz slabs available. Very helpful and accommodating staff.
Description of Work: Replaced aging, yellowed cultured Marble countertops and shower seat with real Marble in my master bathroom and Quartz in my upstairs bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Response from Granite Zone
Thank you for your business!
Billie R.
01/2019
5.0
countertops, marble & granite, home remodeling
+ 1 more
Perfect on time. had to be here when glass company were here.Prompt service professional.
Description of Work: Small cut to install shower enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
REBECCA S.
04/2018
5.0
countertops
+ -1 more
At first Jose was difficult to get a hold of cause he's so busy, but once I was able to speak to him he got me on his schedule immediately. Originally I thought of his crew enlarging the size of the hole for all my bath counter top vessel sinks, but opted not to at the last minute. He didn't have a problem with that because he knew that if I didn't like it, the cut would be permanent. I opted instead for his crew to cut the holes in the kitchen for the disposal button and RO faucet. It turned out great! Jose knew his granite, was great about informing me the mess it would make to cut into already installed granite and educated me on my counter tops since this was an install done by the previous owners. I will hire Granite Zone again. Thank you Jose!
Description of Work: Holes in kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Granite Zone
Thank you for your business!
Louise C.
04/2018
5.0
countertops, marble & granite
+ 0 more
Perfect! Jose intalled quartz counters in three bathrooms. Two of the bathrooms had some quirks that other contractors would not work with, but which Jose easily dealt with. He even had to remove and reinstall a glass shower! When there was a small oops, Jose never hesitated to make it right, even though it required him to purchase another slab of quartz. You can't ask for anything more than that. Work looks fantastic, price was right, and Jose was a pleasure to work with. We hope to use him again next year to replace kitchen counters.
Description of Work: Countertops in three bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Granite Zone
Thank you for your business!
ILYA M.
02/2018
5.0
countertops, marble & granite
+ 0 more
Asked for quote on Thursday, was visited for measurements on Friday, slab was picked on Monday and countertops were installed on Wednesday. Very professional, clean work. All details were explained, so I was able to make educated decisions. Highly recommended!
Description of Work: Great work! Above expectations! Fair price, quick service, prompt communication! Excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Granite Zone
Thank you for your business!
Mark B.
06/2017
5.0
countertops, marble & granite
+ 0 more
Great job. Was professional and quick. In and out in about 30 minutes.
Description of Work: Our granite was cleaned and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard A.
06/2017
5.0
ceramic tile, countertops, marble & granite
+ 1 more
Came out quickly for estimate. Great price. Install team was prompt and wasted no time
Description of Work: Kitchen counters and backsplash
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
colleen B.
05/2017
1.0
countertops
+ -1 more
I had them come out to give me a quote for granite counters and tile back splash. They came out promptly. At that time all they told us was the number of square feet required. When we went and found granite we liked we were told we have to get the price through them. I called, I emailed, I texted and they would not respond. I finally got the receptionist on the phone and she said she would pass information onto them. I waited, and waited, and waited. Finally they sent me a handwritten quote that made no sense. I called, I emailed, I texted and they would not respond. We are talking numerous phone calls and texts. I wanted to use Granite Zone because they had such GOOD reviews on here and had an A with the Better Business Bureau. Frankly I'm not sure how they even stay in business, much less get good scores.
Description of Work: Granite counters and tile back splash in our kitchen
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Greg A.
05/2017
5.0
countertops, marble & granite
+ 0 more
Granite Zone (out of Lewisville) did a great job. I took care of the kitchen sink plumbing and the oventop gas. They don't do that type of work due to liability, which I understand. Their full price in this review included tax. We were actually looking at quartz as our first priority over granite, and their quartz install cost was in line with three other fabricators. However their cost for this granite install was much lower than anyone else. I would do them again in a heartbeat!
Description of Work: Replaced 80 square feet of formica countertops with granite for full kitchen area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,356
g P.
04/2017
5.0
countertops
+ -1 more
Jose and his crew did a fabulous job. They were knowledgeable, professional and wonderful to work with. I clearly recommend them to those needing their services.
Description of Work: Jose and his crew installed quartz counters in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Granite Zone
Thank you for your business!
Robbynn A.
10/2016
5.0
countertops, marble & granite
+ 0 more
Jose was a pleasure to work with. His crew did a great job and my kitchen is beautiful!
Description of Work: Granite installation and removal of current countertops and backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Nathan R.
06/2016
5.0
countertops
+ -1 more
I called Granite Zone and they were very responsive. I had small bath vanity and we were very picky on the color. They did they're best to find a color my wife would like. Ultimately they referred me to floor and decor to look at prefab counters. We found a color we were happy with. They picked up the slab and finished the fabrication and installed. I was very happy with their work and will use them again in the future.
Description of Work: vanity countertop install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dwight P.
06/2016
5.0
marble & granite
+ -1 more
isearched and called and could not find a fabricator to reinstall our kitchen sink that had suddenly broken loose from our granite. Most informed me they either did not perform that service or it would be a week before they could come to reinstall. I finally called Granite Zone and spoke with Jose. He said that they not only could reinstall but would be able to come out the next day. He said he would call,back once he called his,office and checked the calendar. Within 10 minutes I had a return call and he quoted a price half of all other quotes. I thought he had misunderstood my request but he assured me that would be the cost. The next day his team showed up on time, went right to work, reinstalled the sink, cleaned up and the area and left...all within 30 minutes. And the price? Exactly as quoted! I would highly recommend Jose and the team at Granite Zone.
Description of Work: reinstall under mount sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Elizabeth L.
06/2016
5.0
countertops, marble & granite
+ 0 more
I used Granite Zone for an investment property that needed all new granite counter tops (kitchen and bathrooms). I obtained several estimates and have used other fabricators in the past, but was impressed with Jose's knowledge and willingness to work with us on a quick time frame and his ability to use some of our existing granite pieces from another project. Jose was very responsive to our needs and was more than helpful - coming to the job site several times to help us figure out the granite needs and measurements. This project involved a VERY unusual kitchen layout with lots of weird angles, etc. Jose is very knowledgeable about cabinetry and granite installation. The finished countertops look amazing and the kitchen angles are perfect. I would highly recommend.
Description of Work: Custom granite fabrication and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Kristen R.
02/2016
4.0
marble & granite
+ -1 more
I used a granite installer. They were here in October of 2015. It cost fifteen hundred about. They came when they said they would be here and done when they said they would be. The bad is the request of the slab a certain way but they were just minor things. There were two technicians.
Description of Work: They installed a granite slab.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Robert D.
01/2016
5.0
countertops, marble & granite
+ 0 more
The team of two guys were right on time, very professional. Looked everything over and said they could fix it, no problem. It took about 20-30 mins. They removed my sink, cleaned off all the old glue. Put on new glue and installed braces under the sink. It came out amazing - looks like new. They cleaned up after themselves, and it was all done. Great job, I would use this service again.
Description of Work: The glue holding my kitchen sink to the marble counter top was coming undone causing my sink to fall out. I needed new glue and braces put in in underneath to help prevent this from happening again. It was hard to find a service to do this - the work was done prior to when I bought the condo - no handymen would take the job - most counter top business either wouldn't take the job or quoted me high (sight unseen) $400-$500 - yikes. Luckily Jose at Granite Zone was able to take the job and at a MUCH better price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Scott N.
11/2015
5.0
ceramic tile, countertops, marble & granite
+ 1 more
Jose and his team of 2 installers were very professional and courteous. We had contacted a couple big box stores and were told that our job was too small to meet their minimum. So we contacted Jose and a couple other providers to get estimates. Of the 3 that we contacted, Jose was the only one to come out in person and do the measuring and explain the process. He emailed us a written estimate within 1/2 day (which incidentally was a little lower than the ballpark estimate he gave my wife verbally during his initial visit) - and it was competitive with our other 2 estimates (beat one handily and was on par with the other). He also had an opening in the schedule 2 days later, which we accepted. The installer team was efficient and competent, and was finished in less than 2 hours. One thing that we liked (and that set their proposal apart) was that they braced the undermount sink with wooden supports - we had a family member whose sink that was mounted with epoxy only collapsed after a few years. The countertop looks great and the whole process was quick and painless. We would definitely use them again.
Description of Work: Installed new granite countertop and backsplash in small 1/2 bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$423
Yvette A.
10/2015
5.0
ceramic tile, countertops
+ 0 more
Overall a great job! Jose was easy to work with and his team delivered as promised. We love our new counters and back-splash.
Description of Work: Jose and team installed new kitchen counter-tops and tile back-splash.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Granite Zone
Thank you for your business!
Kay A.
10/2015
2.0
ceramic tile, countertops, marble & granite
+ 1 more
Now that I am finally ready to do this, I cannot get anything in writing! I have texted Noe several times asking what the dollar amount covers-does it include the sink and fixture removal and installation, what about the backsplash ? What if I want to use a different granite in the bathrooms? I cannot get a response or anything in writing, I'm giving up on them and going to find a company that can respond in a timely manner and get the work DONE! I agree wit the other reviewer who stated that some response is better than no response at all. If you are that busy and cannot accommodate me, just tell me!
Description of Work: Initial appointment with Noe went great, he came in July and gave me the estimate, but I told him I wouldn't be doing the work until the fall, was just trying to get an idea of costs. He sent me the plan that he drew out and the pricing for the four slabs I picked out.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,700
Melissa P.
08/2015
1.0
countertops
+ -1 more
Appointment was to have been on a Wednesday (earlier this week), however Jose called and asked if it would be okay if we could move it up to Monday (2 days earlier.) I was pleased and proceeded with the appointment. Measure appointment went well, and the guy said it would take approximately two days for the quote to be sent to me (I provided my email address). After he left, I sent Jose a text to thank him for sending someone out earlier. We then exchanged more info via texts in regard to the slab/granite selection, and the name of a place where I could go and view the slabs locally if I could not make it out to Granite Zone (out of my way and I am not good with directions) - another words, I was given two options of how/where I wanted to make the granite selection. I stated that I thought it would be best for me to make the selection in person rather than relying on pictures, I then asked where he suggested I go to view the slab , he then provided the information (company name, address, etc). My understanding was that if I chose one of Granite Zone's slabs it would be cheaper however if I elected to pick a slab from the other source (granite supplier) it would cost more (understandably). I then sent another text to ask for an idea (approximation) as to how much more it would cost if I did not pick one of Granite Zone's slabs. Jose quickly responded and said that he would let me know the difference. I then sent another message and stated "OK please let me know what the difference would be ....." The communication back and forth was done on the same day as the measurement (Monday). Wednesday - about 48 hours later, I sent a friendly follow up text message to Jose. I asked for an estimated price (if I were to go to the granite supplier and pick the slab there rather than his location). I also stated that I had someone else come to my home earlier that morning (Wednesday) and stated that they already gave me a price however I was still waiting on his so that I could then make a decision. Well it is now Friday and I never received a response (email, phone, text) from Jose or anyone at all from Granite Zone!!! They could have at least given me a courtesy of declining my project or let me know that they were working on it, etc. - very unprofessional , Looks like they do not need my business, perhaps they are too overloaded & that is why I took my business elsewhere!
Description of Work: Contacted this service provider for a quote for our project (2 bathroom granite counter tops). Communication went well initially, but then there was a disconnect somewhere along the way. Funny how the person that wrote a review before me had pretty much the same complaint. Perhaps this company cannot take on additional projects at this time, however they could at least respond to my message. Some kind of response is better than none at all. Very unprofessional!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Teri F.
08/2015
1.0
countertops
+ -1 more
Provider measured all countertops and took my email information and told me he would email the estimate to me. He never did. All other contractors that I contacted got the estimates to me within 24 hours. After waiting a week for Granite Zone to contact me I went with one of their competitors who was helpful punctual professional prompt and got the estimate to me within 24 hours. Obviously my business was not important to Granite Zone. Granite Zones loss.
Description of Work: Provider came to my home on the designated date and time to give me an estimate on replacing countertops in kitchen laundry room bar and 3 bathrooms. He was punctual.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Debbie C.
08/2015
5.0
countertops
+ -1 more
Jose Villegas lived up to his other great reviews. He was on time, informative and made sure the job was done right! We have had several compliments on the workmanship from other people doing work in our home. They are very professional and I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul P.
04/2015
5.0
ceramic tile, countertops, marble & granite
+ 1 more
I am quite happy with Granite Zone. I picked them because of the Angie's list reviews I saw, and the fact that ( as per the reviews ) they are willing to do smaller jobs. I did not shop around for price too much, but did make a few comparisons and Granite Zone was more than competitive on price. Jose Villegas handled the entire thing very well from start to finish. He dropped in during installation to make sure everything was on track. The installation was completed on schedule. They are willing to do a little extra in order to make the job a success. For example they cut two window sills from granite waste ( no extra charge ) when we realized that we needed these. Another example, after the job was done, Jose offered to have someone come over and caulk the sink for m me ( I plumbed the sink myself ). Although I declined his offer and did it myself, I appreciate that they willing help out in this small way. I would definitely do business with Granite Zone again.
Description of Work: Granite counter-tops and tile back-splash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Sherry B.
03/2015
5.0
countertops, marble & granite
+ 0 more
We worked with Jose Villegas from beginning until the end, and he was excellent! Very professional. The granite I found was not from Granite Zone, and it had some imperfections. Jose fixed everything! It's beautiful and I love it. Granite Zone employees we met in their office, and at our installation, we're all friendly and easy to work with. I would definitely work with them again, and recommend them to friends!
Description of Work: fabricate and installed granite kitchen countertops.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
patricia W.
11/2014
5.0
countertops, marble & granite
+ 0 more
They came by and gave me an estimate for the work. Jose was very nice, professional, gave me a quote that was the best one I had - it seemed not a lot of granite fabricators are interested in small jobs. He picked up the granite but when cutting it the piece split. He replaced it, cut it to fit, installed the granite. His people were great - very pleasant and competent - and did a great job very quickly - they were done in about an hour. Jose called back to see if I was happy with the work and if there were any problems. These people were great - I would not even think about using anyone else for granite work.
Description of Work: picked up granite countertop I purchased at floor and décor to cut and install in my bathroom
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite,
Ceramic Tile,
Kitchen and Bath Remodeling
FAQ
Granite Zone is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Granite Zone accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Granite Zone offers free project estimates.
No, Granite Zone does not offer eco-friendly accreditations.
Yes, Granite Zone offers a 05% senior discount.
Yes, Granite Zone offers emergency services.
No, Granite Zone does not offer warranties.
Granite Zone offers the following services: Countertop installation & fabrication - granite, marble, quartz, solid surface, ecofriendly materials, & culture marble