Golden Tree Maintenance

This was the most reasonably priced company I found after getting a few estimates. I saw their sign in a neighbors yard. They are very good about shaping trees and advising you on any questions you might have.

really nice job and very clean when complete, in and out in couple hours

Everything went very smoothly. Crew was efficient, courteous, & responsive. Did a great job on clean up. House & lot looked so much better when they completed the job. We were very pleased.

The arrived when they said they would, did a fine job of trimming the tree, and cleaned up after themselves.

I received an initial quote from another tree trimming place in Denton. After talking to a guy at work, he stated what they were wanting to charge me was outrageous and referred me to Golden Tree. They came out and quoted me the next day. The price they quoted me was LESS THAN HALF of what the other people were going to charge. We agreed upon the price, and they came out today (the next day). They were done in less than two hours.

It was very easy to get set up, I called them and Chris came out to do an on-site estimate. He gave me the date for the removal, the team came out, due to the size of the tree it took them 2 days to remove the tree and the stump from the yard. The entire operation went very smoothly and I was very impressed with the quality of the service they provided for me especially in removing all of the branches and debris from the yard.

WOW! I called Wednesday on my lunch break to schedule an estimate for trimming 4 trees. Within 2 hours they called saying they were close to my house, confirmed what I wanted an estimate for, and called back 30 minutes later with a detailed diagnosis, action plan and estimate. We scheduled the job for Thursday, got a text that morning with a time, and when I got home from work everything had been trimmed beautifully, the yards cleaned, and branches hauled away. It was like magic! Wish everything could be this easy!

They were excellent! They did a really good job. Hopefully it will last a little long. They chipped everything and took it away, and cleaned everything up. They came out and did an estimate right away. We had it easy in making an appointment with them, they were very polite, and they did a great job on the trees and on the clean up. I would recommend them. They were reasonable. I have no complaints at all.

I am not a paid customer which makes my story even more intriguing. My neighbor was having some work done and on my way home from picking up my children from school I realized they were getting ready to shred a bunch of large branches to take them off of my neighbors lawn. I had a huge pile of brush on my yard, although only huge from my perception. I figured it would take them less than five minutes to shred on their commercial machinery. I asked them to stop by and pointed towards my home. The man I spoke with only had limited understanding of English, but his body language suggested that they would stop by when finished. Around an hour later I realized they hadn't stoped by and I looked outside to see if they were still down the street. They weren't, however my pile of brush was gone! I am so impressed with their willingness to help me out with a small job for free. This goes a long way to showing their customer service philosophy. I will be a customer this fall. Thanks!

They cut the tree down and hauled away all brush and debris from it. They ground down the stump and got rid of it as well as the roots.

They're very, very good and very reasonable. They come out when you need them, and they're very, very good at their job. In addition, their prices are very reasonable.

The work they did was fine, but they need to improve on billing and communication. They first gave me an estimate with a total figure of $1028. The plan was to do most of the work on one day and come back a week later to grind out the stump and roots. After they left the first day, I received a bill for $1,028 which I paid. A week later they came back and did the stump and roots, and then I got a second bill for an additional $100. When I called, they told me that the additional charge was for the stump grinding. I looked at the estimate again, and sure enough, there was a $100 line item for grinding the stump, but it wasn?t included in the $1,028 bottom line total. I asked why the $100 wasn?t included in the total, and the explanation was that it was done on two separate days and billed separately. Huh? Ikept asking about the estimate and he kept talking about the way they bill. Finally I told him I would pay the $100 but I wasn?t a happy customer. They do good work, but go over your estimate in detail before doing business with them.

After my call to Golden Tree for a quote, Chris called with my quote within a couple of days. The quote was very competitive with the other two quotes I had been given. Chris was very professional, so I decided to go with Golden Tree. The trees were trimmed within a week or so of my go ahead to complete the work. All of the trees look fantastic! I am very pleased that I chose Golden Tree to provide the service. I definitely will be using Golden Tree again.

Tree was cut on the day promised. The stump grinder came a week later and I was surprised to see the mound of tree which was left. Owner notified. Ended up mulching my beds and my neighbors. The stump grinder left a large root and the owner followed up. he also pruned two trees and did a very good job!

I had a good experience with Golden Tree a few years ago and didn't hesitate to call them again. I gave the receptionist all the information (in fact, I had to prompt her to take some information that was crucial--specifically, which tree I wanted evaluated!) and she said they would come out and then call me back with an estimate. After a week of silence, I called back. They said they would look into it and would get back to me with an estimate. Another week has gone by with nothing. Very disappointed. I gave them a D instead of an F only because I did have a positive experience with them a few years ago and I hope this is an aberration.

Very pleased with the value that they provided and just a joy to see such professionalism as they scaled throughout the trees.

We were very pleased with them. They did more than we expected by trimming some hedges and taking out a bush, they really took care of us.

Experience(my second with this company) was great.

Called the company and within about 3 days the crew arrived to do the work. The crew was about 5 people who took about three hours to complete the work. The cleaned up the work site and hauled off a lot of tree material. I was happy with the service.

We have been using them for many years and they do a really good job. They clean up well. They had to come out several times in this spring as we had really bad storms. They removed a tree and also helped in stump removal. They did a really good job during the bad storm situation. We also had a tree whose branches kept falling after the big storm. We had to wait a while, as our case wasn?t as severe as others. There were people who had trees on their houses, cars and windows. The last time we used their services was in July or August. They charge me a minimum service charge when they come out to trim the trees. They gave us the best estimate and their prices are pretty fair. I would use their services in the future as well.

I requested an estimate on or around the 27th of May. While they won't allow tell me when they would come so I could meet them to explain exactly what I wanted, they had me leave a note for them with that information. Finally on June 8 I called again and asked when they would be giving me an estimate. They checked their records and said they would get someone out this week. It is now mid-afternoon of June 12, and calls to their phone go unanswered. I still have received no estimate. Keep in mind this was well before the recent windstorms (June 10,11) that have caused so much tree damage. I had the same problem last year when I asked for an estimate, it took them forever to respond and they want to quote what they are going to do, they are not really concerned with what you want them to do. I have used this company before and their work, when done, is excellent; however, based on my last two experiences with them, I will not be calling them nor can I recommend their services unless you have the time to spend to hound them.

It went great. One of the trees was rotting and needed to be taken down. The other tree was next to the power line. I trimmed a little myself, but decided to have it removed. I have used this company before. I called them and they came and marked the trees, removed them and came back two days later and ground the stumps. The job was done within about five days. The price is great!

Great company to work with. All work (and then some) was done as agreed for quoted price. I'm very pleased with these folks. This was a difficult job in a difficult, very heavily wooded area. I live close to a lake and the tree growth was so heavy, it had to be thinned out.

They were obviously very competent in their work.

Scheduling was a little weird due to some weather issues, it was a little last minute but to their credit they brought extra crews to finish the work in one day. One tree that was supposed to be removed was trimmed and it looked OK so told them to leave it. In retrospect, they did less work, but I ended up paying them the same.