Family owned and operated, American Sprinkler Repair family has proudly been serving the irrigation needs of the Dallas-Fort Worth Metroplex since 1954. After more than 55 years in the industry, call us first for your lawn sprinkler repair problems. We guarantee you will be satisfied with your experience with us and will never need to look for an irrigation company again. American Sprinkler Repair Company is a fully licensed and insured lawn sprinkler company that you will be able to depend on for many years to come to take care of all of your lawn irrigation needs. We have quality trained irrigation technicians with all of the latest technology and equipment available in the lawn sprinkler industry today. Additional phone numbers: (972) 824-0701 and (972) 355-0816.
Business highlights
71 years of trusted experience
Emergency Services Offered
Services we offer
Spring Irrigation Check Up. Full Sprinkler Service. Sprinkler System Check & Adjustments. Rain & Freeze Sensors Replacement, Leak Repair, Valve Repair. Check & Vacuum Breaker Repair. Controllers Repair & Service. Sprinkler Heads. Adjust Irrigation Heads. Our only focus is the professional repair of your irrigation system.
I am very happy with the repairs they did. They took the time to show me and explain what was done before and what they were doing. I appreciate how knowledgeable the technician was and how persistent he was to figure out what going on. The office staff was friendly and efficient in getting my appt scheduled. I will use this company again.
Description of Work: My sprinkler system quit working. They came out to problem solve and returned to fix it and improve the way it was wired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Hector J.
11/2013
5.0
irrigation systems
 + -1 more
I am very happy and will use them again is needed.
Description of Work: I called to have my underground weep hose repaired. Repairman was courteous and prompt. He worked quickly and completed repairing approximately 18 holes in my yard. He did a great job. I am very happy and will use them again is needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
J A G.
10/2013
5.0
irrigation systems
 + -1 more
This is the third time I've used American Sprinkler Repair in the past 4-5 years. I was so impressed with their service on the initial call, I have become a loyal customer of theirs. They are always responsive and do high quality work at a reasonable cost. They are very experienced and know their stuff. They pay attention to little details -- for example, my last repair was adjacent to my pool deck. The repairman covered the deck with a plastic tarp to prevent the dirt from getting on the deck. He had to remove decorative rock to get to leak. After the repair was made, he replaced all of the rock into its original position so there was not a trace of the work which had been done left showing.
Description of Work: Repaired irrigation system leak caused by faulty coupling in the line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Ron D.
10/2013
5.0
irrigation systems
 + -1 more
Great job. The techs repaired the zones and tuned up the entire system.
Description of Work: Repaired zones and tuned entire system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lisa J.
10/2013
5.0
irrigation systems
 + -1 more
Finding the exact location of the leak was a problem: it was under a tree. The tech found and repaired the leak without harming the tree. Then he checked the entire system.
Description of Work: Located and repaired broken pipe in sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ann K.
10/2013
5.0
irrigation systems
 + -1 more
It was a big job and they did wonderfully. They fixed it quickly, surveyed all of my sprinklers, and generally were very pleasant to be around. The price was very reasonable for all of the work they did. I would recommend them to everyone.
Description of Work: They had to fix a huge water leak that was occuring at the street level and they had to dig a lot to locate it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Luis G.
10/2013
5.0
irrigation systems
 + -1 more
They were absolutely awesome. We called a number of services to solicit quotes and repair times and they were the first to respond, offered the best price and quickest scheduled repair time. I greatly appreciated the fact that they contacted me early in the day to advise that previously scheduled appointments were taking longer than anticipated and asked if it would be acceptable to adjust the arrival time, which was not a problem. I was impressed by the fact that they contacted me and they asked me rather than assumed it was ok to show up an hour later than initially planned. During the whole repair process, they showed me what they were doing, explained the process and the reason for the repair and then offered to review all of the sprinkler heads to make sure everything was working properly. During that review, we discovered a broken head that needed to be repaired, which they did and also found two caps that needed to be replaced, which was also done. My 7 year old son came out to observe the process and our repairman - whose name escapes me now - was wonderful with him, talking to him, explaining what he was doing and even asking him to help him out. I enjoyed and appreciated the fact that he shared a little about his own family and the fact that American Sprinkler Repair is family-owned - made me feel like it was and is a company worth supporting. I 100% recommend them for anyone looking for sprinkler repair at a fair price with excellent service and wanting to support good people doing the work.
Description of Work: American Sprinkler Repair came out and repaired a broken sprinkler pipe that we discovered and subsequently identified and repaired another sprinkler head in our lawn and also replaced two sprinkler caps after doing a comprehensive review of our property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LISA B.
10/2013
5.0
irrigation systems
 + -1 more
Our sprinkler system went out during a period of 100+ degree temperatures. A pipe feeding a zone control valve burst and the rain sensor bypass unit was not working properly. Our lawn, foundation, and plantings were at risk. I had a very narrow window of time before leaving on a trip. American Sprinkler was able to schedule an appointment within this short period and sent out a crew which quickly diagnosed the problem and made repairs. We had been having difficulty with the master control panel as well. The tech tried to repair the panel at the lowest possible cost rather than replace the entire panel. She had installed the unit for the previous home owner and was very familiar with the system. She spent an hour doing repairs before it was determined that the entire panel would need to be replaced. I really appreciated her efforts in the extreme heat trying to save us the expense of an entire new panel even though we eventually had to bite the bullet and get a new control panel. The workers were experienced; efficient; communicated well; and were customer oriented. I would not hesitate to use American Sprinkler System again. Simply said: they are the best!! I would recommend them to anyone.
Description of Work: Fixed sprinkler control valve and replaced the master control panel of the sprinkler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Carl R.
10/2013
5.0
irrigation systems
 + -1 more
Excellent. Great team of a man and woman arrived on time. They were extremely well trained and found the problems through digging up suspected trouble areas and checking electrical continuity of wires with inn a few hours. I highly recommend this company Carl Richards
Description of Work: Trouble shoot and fix several broken wires in our sprinkler system. Also replaced bad heads and adjusted others for max coverage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
Jack R.
10/2013
1.0
irrigation systems
 + -1 more
Arrived and hour later than promised. Turned off water to sprinkler system and checked water meter. Since there was still water running the leak was not in the sprinkler system. He closed up the valve box, leaving the water off and gave me the bill. I turned the sprinkler system back on and it ran, but no water came out. I contacted another sprinkler repair service and the came out promptly, turned the water back on. Checked the system for any other problems, and charged half the service fee.
Description of Work: Checked sprinkler system for leaks by turning off the water to the sprinkler system.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$99
Response from American Sprinkler Repair
Prior to this review, we had no knowledge this customer was less than satisfied with our service. We send out an e-mail to each customer stating the time window for their scheduled call, in this instance, the time window was 1-5. We request a response to verify confirmation, if no response is received, we place a courtesy call to confirm the time window our technician will arrive. Our technician called when on his way to the residence at 2:12 pm and according to the GPS tracking system, arrived at 2:25 pm August 20, 2012. It is my understanding that the leak was not in the irrigation system and there was no further work to be done. I do not have knowledge as to who turned off the irrigation water or why it was not turned back on however, we certainly would have appreciated the opportunity to resolve any issues this customer may have had with our service or our fees. We do have a minimum service charge and our technicians are instructed to take care of as many irrigation issues that a client may have in the course of that one hour minimum and discuss with the client any work that may go beyond one hour. Unlike some other companies, our technicians are paid by the hour and not the "billable hour" so there are no incentives to rush through a job to get to the next job. We hold our customer satisfaction to the highest standards and try to resolve any issues in a positive manner when given the opportunity. Unfortunately we were not given the opportunity in this case but will be sending out a partial refund of the service charge in a good faith effort to resolve this issue. Cindy Neal Owner
Charlie S.
10/2013
5.0
irrigation systems
 + -1 more
It went well. The technician was prompt and polite. He analyzed my problem before doing any repairs and he was able to fix them quickly. He also explained what he was doing and how the different parts of the sprinkler system actually worked. After speaking with him I may actually be able to do more DIY on the sprinklers in the future.
Description of Work: Fixed broken sprinkler heads and adjusted water stream. Replaced old valves which were causing one sprinkler zone to not turn off. Provided advice of when and how long to water the lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Fred W.
09/2013
5.0
irrigation systems
 + -1 more
Replacement was done quickly and cleanly.
Description of Work: Replaced a leaking in ground sprinkler control valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bruce W.
09/2013
5.0
irrigation systems
 + -1 more
I have had a few different companies work on our sprinklers over the seven years we have been in our home. These guys were definitely the best and the most thorough. We have a large yard - 20 zones total - with a couple of those being stretched to the limit. They had to raise 15 heads and replace six others - along with other adjustments. It took Dave, their repair tech, about 3.5 labor hours to complete the work. He and I walked all of the zones, and he showed me the adjustments he had made - and heads/nozzles he replaced. There was one area that still was not getting covered, but he found a way to take care of it after trying a different approach. They are not the least expensive sprinkler repair company in the area, but I believe you get what you pay for regarding quality of service. I would definitely recommend them and use them again.
Description of Work: Performed a complete check of the system and made necessary adjustments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$634
THOMAS M.
09/2013
5.0
irrigation systems
 + -1 more
These guys were great. They knew immeadiately what was wrong with the irrigation system. They made all repairs and tested the system in under two hours.
Description of Work: Replaced sprinkler heads, sealed a broken water line, replaced the main controller panel. A problem arose a couple days later and they returned and corrected the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Stella S.
09/2013
5.0
irrigation systems
 + -1 more
Mark showed up with his helper right on time and started right in on the work.Tested my entire system and proceeded to adjust and replace several broken heads,checked his work and adjusted all the heads for maximum performance.Reset my controller for me and moved across the alley to my other house where he had to do about the same thing.This was a rent house and was in worse shape,however Mark and his helper worked very quickly to solve all the issues(which saved me some money)since they work by hour.I really appreciate the way they handled everything.Having recently retired from a service type business I know good customer service when I see it. These folks are tops
Description of Work: Repaired and serviced two sprinkler systems for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
Rick C.
08/2013
5.0
irrigation systems
 + -1 more
Replaced master control valve, located/repaired all electrical signal breaks, checked for broken underground lines, and replaced numerous broken sprinkler heads; all in a short period of time. Service was very timely and professional.
Description of Work: Re-energized a sprinkler system that had not been used in over 3 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tina M.
08/2013
5.0
irrigation systems
 + -1 more
What a lovely company! They were polite and professional. Will use them again for years to come!
Description of Work: Fixed cut cable, sprinkler heads, made adjustments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David F.
08/2013
5.0
irrigation systems
 + -1 more
Service provider called ahead, arrived on time. Quickly understood the issues I needed addressed and spent just under an hour fixing everything. Took time to explain work he was performing.
Description of Work: Replaced one sprinkler head, raised or lowered 3 others, checked all zones and spray patterns, and corrected zone timing to resolve dying lawn patches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
MICHAEL M.
08/2013
5.0
irrigation systems
 + -1 more
Cindy came out with a few days of my emailing her. The sprinkler system was very old and had more issues than I had anticipated including needing to replace the sprinkler system connection to the water main. Cindy and her helper worked late to get the majority of the system working and then came back the following week to finish up. Cindy is very professional and clearly knows what she is doing. She worked quickly and I feel like the price was fair for her time and expertise. We will definitely use this company again in the future.
Description of Work: We purchased an investment property with a non-working sprinkler system. American Sprinkler brought it back to life.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Maqlcolm H.
08/2013
5.0
irrigation systems
 + -1 more
Excellent. I had major issues and they worked me in the same day I called. They came out and quickly and thoroughly made numerous repairs and fine tuned the system
Description of Work: Sprinkler repairs, adjustment, testing
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Shelley S.
08/2013
5.0
irrigation systems
 + -1 more
Very professional. Found and fixed the non working zone problem in less than five minutes. Definitely knows his way around irrigation systems. Dug around several sprinkler heads that needed raised and carefully replaced the soil and grass. Will definitely use this company again in the future.
Description of Work: Fixed non working sprinkler zone, checked height of all sprinkler heads in every zone, and raised several heads to a more appropriate height.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Steve D.
07/2013
5.0
irrigation systems
 + -1 more
Went well they spotted the problem quickly. Did a pretty thorough check IN THE RAIN and I am pleased with the service. So is our yard.
Description of Work: Found a valve that was not all the way on. Probably from when the water was shut off to fix a water heater. Checked the rest of the system and adjusted on sprinkler head. ALL IN THE RAIN.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.5
Vicki R.
07/2013
5.0
irrigation systems
 + -1 more
Honest, reliable ,dependable! They worked for hours trying to fix the problem? I had other companies come out who charged me, but never fixed the problem! American Sprinkler was awesome!
Description of Work: Fixed valves, heads, and pipes.everything works now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Margaret I.
06/2013
5.0
irrigation systems
 + -1 more
Everyone was very responsive to our request. Because of weather/rain the appointment was rescheduled for the next day, and showed up on time the next day. No complaints at all, professional, got right to work, and knew what he was doing. In fact we are planning on have our system inspected semi-annually - worth the money especially when trying to conserve water. Highly recommend!
Description of Work: Replaced sprinkler heads, adjusted several sprinkler heads, repaired broken tubing, reset timer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Colin M.
06/2013
5.0
irrigation systems
 + -1 more
When I called the company, Cindy, scheduled my appointment. She was very nice and scheduled the appointment within a reasonable amount of time. We also discussed price ahead of time. The technician called ahead which I appreciated, since I work from home and could manage my time to be available when they arrived. Two technicians came. One was definitely the lead person. I explained my issue and showed them where the control box was for the irrigation system and they got right to work. I also came out a little later when I remembered another issue in the zone they were working in; and they were very accommodating in trying to figure that issue out as well. Unfortunately, they had to dig up quite a bit of grass (we had just put in a new lawn) in order to see if the heads were connected. They did their best to put the new grass back. They fixed our initial problem and let me know approximately how much it would cost to fix the other two heads that weren't connected. He also let me know why they could not add them onto the current zones that were located in the same area. I was provided the Invoice. I gave the technician my AngiesList coupon which was deducted without a problem. I did have to pay by check rather than credit card because their unit was not working. All in all it was a good experience.
Description of Work: Installed a new valve for a zone that wasn't working properly. Trouble shot two sprinkler heads that weren't working
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping
FAQ
American Sprinkler Repair is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
American Sprinkler Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, American Sprinkler Repair does not offer free project estimates.
No, American Sprinkler Repair does not offer eco-friendly accreditations.
No, American Sprinkler Repair does not offer a senior discount.
Yes, American Sprinkler Repair offers emergency services.
Yes, American Sprinkler Repair offers warranties.
American Sprinkler Repair offers the following services: Spring Irrigation Check Up. Full Sprinkler Service. Sprinkler System Check & Adjustments. Rain & Freeze Sensors Replacement, Leak Repair, Valve Repair. Check & Vacuum Breaker Repair. Controllers Repair & Service. Sprinkler Heads. Adjust Irrigation Heads. Our only focus is the professional repair of your irrigation system.
Contact information
890 N. Mill Street Suite 115, Lewisville, TX 75057