Family owned and operated, American Sprinkler Repair family has proudly been serving the irrigation needs of the Dallas-Fort Worth Metroplex since 1954. After more than 55 years in the industry, call us first for your lawn sprinkler repair problems. We guarantee you will be satisfied with your experience with us and will never need to look for an irrigation company again. American Sprinkler Repair Company is a fully licensed and insured lawn sprinkler company that you will be able to depend on for many years to come to take care of all of your lawn irrigation needs. We have quality trained irrigation technicians with all of the latest technology and equipment available in the lawn sprinkler industry today. Additional phone numbers: (972) 824-0701 and (972) 355-0816.
Business highlights
71 years of trusted experience
Emergency Services Offered
Services we offer
Spring Irrigation Check Up. Full Sprinkler Service. Sprinkler System Check & Adjustments. Rain & Freeze Sensors Replacement, Leak Repair, Valve Repair. Check & Vacuum Breaker Repair. Controllers Repair & Service. Sprinkler Heads. Adjust Irrigation Heads. Our only focus is the professional repair of your irrigation system.
They repaired a sprinkler pipe that had come loose. I would recommend them. I was satisfied with their service. I would use them again. The workers were professional, knowledgeable, efficient and fast. I had used another company before but their prices jumped so high. That's why I changed and used this company.
Description of Work: Repaired a sprinkler pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Thomas B.
06/2017
5.0
irrigation systems
 + -1 more
Great. Punctual and thorough. Completed all needed work on the first visit.
Description of Work: Tune up and repair broken PVC sprinkler pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324.32
Keith T.
06/2017
4.0
irrigation systems
 + -1 more
The service was fine.Those are just estimated times and prices, I don't recall the exact time and price.
Description of Work: They serviced my sprinkler system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Crystal L.
05/2017
5.0
irrigation systems
 + -1 more
They fixed the damaged sprinkler heads, they were on time (early actually), and they were professional.
Description of Work: Replacement of several sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randall W.
04/2017
5.0
irrigation systems
 + -1 more
It went great. Unfortunately AND Fortunately, they found multiple problems I didn't even know I had. They were able to repair those while they were here. The work was done quickly AND fairly priced.
Description of Work: A broken Sprinkler pipe or sprinkler head and repair to one of the sprinkler zone junction boxes where my dogs pulled the wires out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Morris R.
04/2017
5.0
irrigation systems
 + -1 more
Ben arrived on time and located the leak immediately, and had it repaired an hour later. Then, when he checked all seven zones for proper operation he discovered one of the sprinkler heads was leaking because it had been set too high causing it to leak when it was nicked by a lawnmower. He also cleaned out the mud that had accumulated in the box containing the water control valve to the sprinkling system. Total time on the job was 1-1/2 hours.
Description of Work: A leaky control valve in the backyard was causing our water bill to be higher than normal. It needed to be located and fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Gary H.
02/2017
5.0
irrigation systems
 + -1 more
I asked two different landscapers to have a look at our leaky irrigation system. Neither gave me very good answers on cost or time. I had no clue what repairs would cost. Luckily I found American Sprinkler Repair! Two (2) hours; leaky valves found, repaired, total cost $388. Wow!
Description of Work: Fix leak(s) in 15-zone 1+ acre irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Matt H.
01/2017
1.0
irrigation systems
 + -1 more
Tech showed up with a broken valve finder and then another he couldn't use. Rather than coming back later in the day with the tool need, he proceeded to dig random holes throughout my yard. He finally tells me he can't find my valves and needed to come back... about a week later. So there my holes sit in my yard. My evaluation went nowhere- for the time spent here, I didn't learn anything I didn't already know and the point of them coming out to identify what's wrong was never done. I received a bill for $99, for what I consider quite frankly work I should be billing them for to fix these holes all over my yard. I understand things happen, but billing a costumer for an evaluation that was never done is unacceptable and unethical.
Description of Work: Evaluation of my existing system
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from American Sprinkler Repair
I am sorry this customer is not satisfied with our evaluation of his property. We were contacted through Angie's List by this customer where he stated he had just moved into the property and the sprinkler did not work and did not work for the previous homeowner for an undetermined number of years. The property appears to be approximately 20+ years old. The customer had no knowledge as to how long the sprinkler system has been nonfunctioning. I explained to him that we had a one hour minimum charge of $99.50 plus parts if used. I told him in the e-mail correspondence "I assume you do not have knowledge as to why the previous owner never had it repaired. How long has it been since it last worked, do you know? I think the best thing would be for the one hour evaluation to determine the number of zones, location of the water connection to the sprinkler and to see if we can get anything to come on. What town do you live?" We scheduled a time in early December. My technician arrived and spent the better part of an hour, checking the wire and attempting to locate where the sprinkler system was tied into the main house water line and if the sprinkler had an adequate/approved backflow device and to verify if there was even a valid water source. He spent almost 2 hours at the property, charging for only one hour. I attempted to re-scheduled a new service call on two different occasions to spend more time to further determine what the issues were with the sprinkler, both scheduled calls were rejected by the homeowner and it was not until I finally closed the ticket in early January and sent an invoice that there was any further communication with this customer. The technician that was at the property has several years experience both in service and installation however, when faced with a property that has been neglected for many years, it sometimes takes more investigation to determine the issues. We always strive for 100% customer satisfaction and I am disappointed when we are not able to satisfy each customers requirements and expectations.
John T.
12/2016
5.0
irrigation systems
 + -1 more
Very well, technician did a nice job and was very helpful; pricing was reasonable
Description of Work: Inspect and repair sprinklers as needed, and program unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Josh C.
10/2016
4.0
irrigation systems
 + -1 more
Ended up replacing the whole sprinkler control box, and a backflow valve that had broken. They stayed from noon to about 6pm one night, then rescheduled some things to come back two days later to finish up.
Description of Work: After replacing septic system, many sprinkler lines and wires were cut. They needed to be put back together and made to work again
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Dave H.
09/2016
4.0
irrigation systems
 + -1 more
Went well, but they had to come out twice do to a miscommunication. The work was done quickly and efficiently. I would use them again.
Description of Work: Find the sprinkler valves and check the system
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Will N.
09/2016
5.0
irrigation systems
 + -1 more
They've always done a first rate job, their always pleasant to deal with, and the prices always seem fair.
Description of Work: Cindy and crew have done a variety of repairs over the years. These include valve and head replacements, pipe leak fixes, and electrical fixes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Robert W.
09/2016
5.0
irrigation systems
 + -1 more
I've used American Sprinkler Repair twice and doubt I'll ever use anyone else. Both times their work was quality, fast, and competitively priced. They deal fairly, are good at communicating, and are friendly.
Description of Work: Sprinkler Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
08/2016
1.0
irrigation systems
 + -1 more
The tech, without my permission installed a wireless Rainbird electronic rain sensor and replaced 19 sprinkler heads. The cost was 560.00. When he came to the front door with the bill he was smoking a cigarette. When he finished it he dropped the cigarette on my porch and put it out with his boot. I questioned the bill with the tech who told me that 19 heads were leaking. He refused to leave unless I paid. I called Cindy who was rude and unapologetic about the tech performing expensive and unauthorized repairs. She asked if I wanted the tech to put all the old heads back on. I said yes. She asked me three times to acknowledge verbally that my system "may not function" if the tech put the old heads back on. I refused to state this. My system worked fine before the tech arrived except for two broken heads and one head that was stuck. I felt trapped and swindled. I paid the bill. I am filing a complaint today with the Texas Attorney General. Performing unauthorized repairs and demanding payment should be illegal, if it is not already. And, to threaten that my sprinkler system may not function if the work is undone? I saw that as a threat.
Description of Work: The replacement on four sprinkler heads and on gutter mounted rain sensor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$560
Response from American Sprinkler Repair
My family has been in this industry since 1954, we take great pride in our reputation of honesty, integrity and quality of work. I am very disappointed this customer felt it necessary to write this review. I would first like to address the rain sensor. These are paired wireless units and cannot be installed separately, the sending unit must connect to the receiver in order for it to work so we had no choice but to replace the entire unit. When this customer called, he indicated that he thought he had 4-5 broken heads, some needed to be raised and that the system has not been used in a couple of years. When our technician arrived, he was instructed to be sure everything worked and that all was getting proper coverage. The tech then proceeded to go through the system and repair all heads that were not working properly or were broken, spending almost 2 hours at the property. When he presented the bill, the customer said he was not going to pay the bill. I called and spoke to him and explained that the technician only repaired heads that were not functioning as designed. I agree that in hind sight, he should have spoken to the homeowner before he made the repairs even though he did what the customer had requested. I spoke to the customer and offered to charge him only for the heads he knew of that were broken, the rain sensor as well as the time it took for those repairs. I would have the technician replace with original all of the old heads that he had removed that were faulty but explained that when we replaced them because they were not working originally, when they were reinstalled, they still would not work. As with all things negative, there is always a positive. In our morning meeting, I addressed the importance of letting the customer know what repairs are needed even if they have indicated they want everything repaired. I do know that several of our technicians smoke as we have a no tobacco policy on the job. I have never had anyone indicate that the technicians were smoking on the job and agree that if this was the case, it is not acceptable. I took the opportunity to remind all of the technicians that they are not to smoke on the job..ever. I don't know what I could have done to make this customer happy short of offering to repair his sprinkler at a discounted rate however, I am confident that his sprinkler system is working at optimum performance.
Tharon F.
04/2016
5.0
irrigation systems
 + -1 more
Great. The Tech was very professional, polite and did a great job finding and repairing the leak. I will definitely use American Sprinkler Repair for all my sprinkler services needs.
Description of Work: Assessed and repaired an underground broken sprinkler pipe and reprogrammed my sprinkler box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeremy M.
04/2016
5.0
irrigation systems
 + -1 more
Absolutely wonderful service! I called Cindy and requested a system tune-up. She was able to get her guys to me in about 7 days. When her guys showed up, they were very friendly and professional. Moments into the tune-up they realized that I had a missing sprinkler head (a hatchet job from another plumber who fixed some underground pipes for me). They replaced the missing head, fixed another broken head, moved four other heads (some different projects I'm working on were going to block their coverage area) and refocused the zones to make sure I had good coverage over the whole lawn. The did everything in about 60-70 minutes and gave me a VERY reasonably priced bill. I will be using ASR for all my lawn irrigation needs.
Description of Work: Sprinkler Tune-Up, Moved Sprinklers, Replaced Broken Heads
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
joe S.
03/2016
5.0
irrigation systems
 + -1 more
as per specs. very nice to work with, quote accurate, professional and knowledgeable.
Description of Work: efficiently and effectively repaired my sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
07/2015
5.0
irrigation systems
 + -1 more
They performed a full check, buried some lines, replaced some sprinkler heads, were very efficient and right on point with the estimate that was given. The gentleman who came out was very professional, on time and also gave me a courtesy call to confirm the arrival time. I was very pleased with their service and would recommend them to others.
Description of Work: They repaired my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kishore V.
07/2015
5.0
irrigation systems
 + -1 more
After speaking with a few providers, I decided to go with American Sprinkler Repair. Techs arrived on time and promptly finished the diagnosis. Explained the problems to me, discussed costs and discounts. They completed the work in an hour. I am happy with their work and will bring them back if needed in the future.
Description of Work: Replaced master valve, controller and rain sensor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
James G.
06/2015
5.0
irrigation systems
 + -1 more
I was amazed at the level of service and professionalism as well as the knowledge on irrigation systems. They arrived on time and provided a call in advance of their arrival. They used what appeared to be state of the art equipment in researching an electrical issue and were able to determine the source of the failure within 10-15 minutes of their arrival. They quickly were able to restore the connections and went on to test the entire system to verify it was working appropriately. They were able to determine at least two sprinkler heads were damaged or buried under the St. Augustine grass, a few nozzles needed were blocked and a riser was also a likely cause of a leak. All of those were fixed on the visit. I have a fully operational system and the work took just about an hour. They claim they are not the cheapest but the value I received for the final bill for the hour and for the parts to me was extremely fair. Through all of the repairs they explained the issues and what was being fixed as well. I have used four different service providers on our system since moving here in 2007, I will not go anywhere else other than to American from this day forward.
Description of Work: Our system was not responsive. We assumed it was electrical and they were able to verify the problem within 15-minutes after arrival with a thorough and yet quick system test. They determined a poor connection at the box and at a primary valve and were able to restore those connections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
ALLEN B.
05/2015
1.0
irrigation systems
 + -1 more
Our irrigation system needs repairs. We contacted this provider through Angie's List messaging. They responded, asking for contact information to set up an appointment. That was 9 days ago. We are moving on to another provider.
Description of Work: Nothing
Rating Category
Rating out of 5
responsiveness
1.0
Response from American Sprinkler Repair
(removed member name), My sincere apologies, your request came in over the weekend and obviously was overlooked when we came in on Monday. To offer an explanation and not an excuse, sometimes this time of year, especially on Monday's, things can get really crazy busy and we may have missed the weekend correspondence through Angie's List website . Technology isn't always our best friend and I'm afraid this may be one of those times it failed us. We always try to follow up with a telephone call when it comes to scheduling. We would never ignore a potential customer intentionally and I do apologize that we dropped the ball. While we take great pride in our customer communications, we can offer no excuse in this case, only apologies. I hope that in the future we can have another chance to earn your business. Thank you, Christi Medlock American Sprinkler Repair 972-824-0453
krishnan R.
05/2015
5.0
irrigation systems
 + -1 more
They arrived on time. They were quick and efficient in their job. When they charged i noticed the labor was charged twice, when i called abt it, Cindy was apologetic and reversed the charge immediately. The only downside was the cost i paid for the equipment. I paid full retail price for the equipment while it was available for half the cost online.
Description of Work: Replaced the automation control of sprinkler, changed few sprinkler head, general sprinkler tune.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Dan D.
04/2015
5.0
irrigation systems
 + -1 more
Great service. I highly recommend.
Description of Work: Repaired a leak in my main line, checked all my heads and replaced a couple that were broken. They did this even though it was raining off and on today.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from American Sprinkler Repair
Thank you for the wonderful review! We appreciate your business!
pam K.
04/2015
5.0
irrigation systems
 + -1 more
Great. Gave a 30 minute couresy call and fixed problem quickly.
Description of Work: Replaced vlave on one zone and checked entire system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from American Sprinkler Repair
Thank you for the wonderful review
nancy S.
02/2015
5.0
irrigation systems
 + -1 more
They have competitive prices and I have lived in this area for 20 years. They also have excellent communication. They always have phone calls before arriving so you are aware when they will be there. They also do email confirmations.
Description of Work: They have repaired and fixed our sprinkler numerous times. They replaced a part on our irrigation system and put it under ground.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Sprinkler Repair
Thank you for the wonderful review! We appreciate the feedback and appreciate your business!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping
FAQ
American Sprinkler Repair is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
American Sprinkler Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, American Sprinkler Repair does not offer free project estimates.
No, American Sprinkler Repair does not offer eco-friendly accreditations.
No, American Sprinkler Repair does not offer a senior discount.
Yes, American Sprinkler Repair offers emergency services.
Yes, American Sprinkler Repair offers warranties.
American Sprinkler Repair offers the following services: Spring Irrigation Check Up. Full Sprinkler Service. Sprinkler System Check & Adjustments. Rain & Freeze Sensors Replacement, Leak Repair, Valve Repair. Check & Vacuum Breaker Repair. Controllers Repair & Service. Sprinkler Heads. Adjust Irrigation Heads. Our only focus is the professional repair of your irrigation system.
Contact information
890 N. Mill Street Suite 115, Lewisville, TX 75057