I had a problem with my air conditioning unit, so I called them to figure out how to get it fixed. They were very rude to me. I was happy with the service until this happened. When the company that they chose for me to get it fixed was taking 6 weeks to fix my A/C unit, I called them to get someone else to do it, and they told me there was no one else, and I would just have to wait. Finally, it just got so hot that I complained enough until they put us up in a hotel until the work was done. They just were not friendly and handled the situation very poorly. I canceled my membership with them after the air conditioning unit was fixed.
Description of Work: I pay this company monthly to cover all of my appliances in my home in case they stop working. They have a list of people that you can choose from to get the work done. The plan involves a $50 deductible and full replacement if need be.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$45
LORI C.
09/2004
5.0
home security systems
+ -1 more
THEY WERE QUICK AND NEAT WITH INSTALLATION. VERY PROFESSIONAL ATTITUDE. ALL FUTURE NEEDS HANDLED QUICKLY WHEN I CALLED FOR ASSISTANCE WITH THE WIRELESS SYSTEM. VERY PROFESSIONAL ORGANIZATION.
Description of Work: INSTALLED AND MONITOR A WIRELESS HOME SECURITY SYSTEM.
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Service Categories
Home Warranties,
Home Security Systems
FAQ
AMERICAN HOME PROTECTION is currently rated 3 overall out of 5.
No, AMERICAN HOME PROTECTION does not offer free project estimates.
No, AMERICAN HOME PROTECTION does not offer eco-friendly accreditations.
No, AMERICAN HOME PROTECTION does not offer a senior discount.
No, AMERICAN HOME PROTECTION does not offer emergency services.
No, AMERICAN HOME PROTECTION does not offer warranties.