A-1 Guaranteed Foundation Repair

A-1 performed a foundation repair on my home 8 years ago. Over the past month we have made at least 20 attempts to contact them via phone and email to perform a warranty check on the prior repair work as we prepare to sell our home. After we were finally able to get a visit scheduled, they did not show up for the appointment and gave no notice. Multiple attempts to contact them since have gotten no response. The sale of our home is contingent upon this check and we are now 2 days from a closing deadline with nothing to show. I've heard of foundation companies being dodgy when it comes to actually honoring warranties, and it seems that A-1 has no interest in following through. I do not recommend working with this company

They provided a good honest assessment that work is not needed.

Marianna was great to speak with while scheduling. She was very helpful in getting my appointment quickly. Friendly and great customer service. Kevin responded on time to do the inspection. He was very friendly and knowledgeable. He was thorough with his assessment and explained in great detail his findings and recommendations. I have dealt with several foundation companies and have found this one to be the best customer service and based on the reviews I have seen, they deserve them.

I brought them out in 2016 because I was continuing to have foundation issues after another company had worked twice on my home. Kevin came out and said I didn't need foundation work. He recommended I add foundation watering and pointed to a tree in the back yard as drawing water from under the foundation. First I had automating watering installed around the foundation. After waiting a year to see if that corrected my issue, it stopped getting worse, but didn't get better. At that point I broke down and had the tree removed. Within a year almost all the cracks had closed, and doors were working smoothly. I just recently had them out again to see if anything needed doing as I prepare to do some improvements to the home. Keven showed me exactly how my home had improved, comparing old readings to current. We could see how the opposite side of the house had significantly improved from the foundation irrigation and the foundation near the tree had totally recovered. He stated the minor issues I had left did not indicate a need for foundation work. It's a pleasure to work with someone who will give you good advice that doesn't always lead to spending money.

They were very professional. I had a nice experience during scheduling of the work as well as when the technician came to do the job at my home. I would definitely hire/recommend them.

I called twice and left a message. I didn't hear back from either call.

The work was completed quickly and efficently

Professional courteous service. Process des rationale for all activity, measurements and reason for shift. Explained service options and warranty in detail.

We had water in one of our rental units and thought that it was a problem with the foundation. I had Kevin meet me there. He was awesome. Luckily, the water intrusion was due to the dirt being too high around the exterior of the foundation. Kevin quickly spotted this and made great recommendations on drainage to fix the issue. I certainly will call him again with any foundation issues with any of our rentals or personal residence.

This is the second time I have hired A-1 to perform a foundation check using a coupon I get from Angie's List. They take measurements in all rooms to see how much the foundation has shifted. A couple of days after the inspection I received an e-mail with a hand sketch of my floor plan and what the measurements were in each room. If I ever do have foundation problems I will be using this company.

This company was by far the best company I have dealt with when it comes to foundation. I had seven estimates and I asked all of the companies to come and look at the opening to our crawl space before tunneling in to the side of my house and all refused. Kevin came out and assure me they could use the crawl space opening saving me $2000.00. Mariana was wonderful to deal with & always keeping me updated. I know they are busy because they are the best at what they do, FOUNDATION. I believe the job took longer than expected because of the tight crawl space but the foreman was great and I was not changed anything extra.

Great! Very responsive and timely. Good communication. Actually saved money

We called A-1 after discovering that the company who took over the accounts of the company we had previously used would not honor our lifetime warranty. Kevin came out promptly & spent a lot of time measuring & explaining what was currently happening with our home. He didn't recommend work to be done at this time, but advised us on additions/changes to our watering routine. Thank you A-1/Kevin for your honest, friendly service. We will definitely call again if it looks as if we have any future needs.

A small amount of heaving and settling was measured; however I was advised it was minor and within appropriate tolerances. The inspector advised me how to even the soil moisture content to encourage re-leveling and suggested a simple solution to the drainage issue that caused the situation. He did not try to pressure me into buying anything I didn't need. On the contrary, because I needed no repair, there was no additional charge. And the inspector promptly and graciously responded to a question I called to ask after he departed. A very pleasant experience.

Kevin recommended a less extreme and less costly remedy for my foundation issue than another company. I appreciate his honesty and trust His experience. Office person very friendly and patient with my many questions. The crew was quick, friendly, and cleaned up as if they had never been there. A1 is A1 !!

Very prompt and good service. I received some great feedback and solutions on next steps. If I were to move forward with needing repairs or work done, I would choose A1 hands down. Steve was honest and amazing. He didn't try to "sell" me on anything, but instead provided me the information I needed to make an educated choice on what to do next with my home.

Great! Wished I had hired them to do the original work. Very complete inspection and written report provided. Steve had several suggestions and tips for me. Took his time to answer my questions.

Great. Suggestions on watering schedule will be followed.

A1 was helpful in assessing the condition of our foundation and recommending ways to maintain it.

Started to notice some signs of foundation settling (hard to close doors and subtle cracks along some interior and exterior walls) so I called A-1 to have someone come out and take a look. Kevin came out and was very cordial and friendly, even with a house full of people for the holidays. After completing his assessment, he told me what his findings were and reassured that there were no major issues. He even gave some advice on how to prevent issues and ensure a solid foundation in the future. Overall, I was very impressed with his knowledge and willingness to provide information on how to prevent a foundation failure.

The representative arrived on time and was very thorough in his inspection. He even compared his findings to those of the foundation inspection done when I purchased the house. He explained that this was normal settling and recommended I have a drip line installed around the house if I didn't want to use the soaker hoses. I am not familiar with "watering the foundation" so he took time to explain the whys and hows to me. He was friendly and knowledgeable and made sure all my questions were addressed. I will definitely hire him in the future for any fountation repairs that are needed. I highly recommend this company!!

Made some excellent low cost suggestions on how to stabilize my home's foundation.

Because of cracks developing in our ceiling, we contacted A-1 to repeat the foundation assessment they had done four years ago. The technician arrived on time and conducted a grade analysis in all first floor rooms. He compared this data to that of the previous survey and told us that there was no significant change/problem.

Everything went so smoothly. I got the foundation inspected and it needed repair. I got the estimate and scheduled the work. They called the day before the work was to start to answer any questions I had. The work team arrived earlier than I expected by about 10 to 30 minutes. They finished installing 19 piers and leveling the house in 1 1/2 days. They put everything back the way it was when they started and did a walk around with me to make sure I was satisfied. This company is honest and courteous and very easy to work with.

Excellent work. Very responsive. The only concerns were that shrubs removed were just put back in the ground and not actually replanted-which I didn't notice until they both died, a large hole was not filled back in and an exposed pipe i assume was the sprinkler system had a hole in it.