they did work in past, nephew cross wired unit. Now unit broken due to short. I was never told why i needed addition part on last call, etc. they wanted 6800 for new central air, i got one for 2350 from budget air--------i would never use them. they also tried to charge me a additional diagnostic charge on top of $99 field call.
Description of Work: service call
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$99
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Kendall arrived promptly, was very professional and courteous. He serviced the a/c unit for us. He explained what he did and what I could do to make the unit operate more efficiently. I'm very pleased with the service I received and will definitely use this company for any subsequent needs. I highly recommend them.
Description of Work: We had our central a/c system serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RACHELLE T.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
I have a disabled son with respiratory issues. If he becomes too hot, he has a greater difficulty breathing. Knowing this Kim and her husband have always come attended to our home/system very quickly. Other times they have been out for just the seasonal tune up, they explain what they are doing, how everything looks etc. Everyone who has been out has always been very friendly, considerate and have done an excellent job. I switched from a company I used to use to this one. I feel they are honest and do not try and take advantage, which was the reason for switching to begin with.
Description of Work: I do not recall the exact days of service from this company. I have called this company out several times due to a small leak in my a/c system. They came out and did a "tune up" and it covered the freon that we lost
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer A.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
The work done was quick and fast; plus they cleaned everything up and took us outside to show the work and explain what they had done. Kendall advised me that my monthly A/C bills would go down some because of the difference in what we had before and what he just put in. I have to say, my bills have gone down (even a little more than he thought they would). We are very happy with their work and will use them again. We also had them do about $5000.00 in work on our A/C several years before and same experience - nice to work with.
Description of Work: Our compressor outside needed to be replaced. Kendall educated us on our options and provided quotes for us, plus we asked him to recommend one. We ended up going with his recommendation which was the middle of the line and not the most expensive. They worked quickly and had our A/C running again right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Gerald B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Comfort Pros responded to our service call in less than one hours time. Kendall found that the coolant was missing from the system and located the leak. The part in question was still under warranty. The part needed to be ordered but they were able to temporarily repair the A/C until the new part could be installed. We've been using Comfort Pros for several years and have found that we can depend on them to give us honest information, quick response and professional service.
Description of Work: Our home air conditioning system was not providing cool air. They checked the system, found the problem and got it going again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen T.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
They are very good and honest. It is hard to get people who are legitimate but they are very professional. I am very happy with them. They have a maintenance contract which you can use for a very good price. They highly encourage you to get it. It is approximately $100. They do everything on your heating and cooling twice year. They will come out and do whatever is necessary. I have never found any of their service to be over priced or questionable. I am not uncomfortable having their people out here.
Description of Work: I use The Comfort Pros for heating and air conditioning services. I have used them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne C.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
They are very professional, answer all your questions and charge customary rates. They came on Saturday which is their day off, because they were too busy to come during the previous week as scheduled! They cleaned the exterior AC unit and explained why that it is necessary to keep it clean from all debree. We highly recommend them.
Description of Work: This service call was for annual A/C inspection. However, we have used Comfort Pros over the past 5 years for all of our HVAC matters.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
The Comfort Pros is currently rated 4.6 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
The Comfort Pros accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, The Comfort Pros offers free project estimates.
Yes, The Comfort Pros offers eco-friendly accreditations.
No, The Comfort Pros does not offer a senior discount.
Yes, The Comfort Pros offers emergency services.
Yes, The Comfort Pros offers warranties.
The Comfort Pros offers the following services: A/C & Heating Sales and Service - Residential Upgrades, New Construction, Complete Service of all HVAC brands of equipment.